(21, 1330) Airbus, SMS Capt Mike Preis

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    Airbus Course for

    Operator Safety Management System(SMS)

    Pan American Safety Summit 2010

    Sao Paulo, Brazil April, 2010

    Safety Manager

    Airbus Training Center - Miami

    Safety: A Commitment to Action !

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    Operator SMS course Page 2

    Safety Thinking

    ICAO SMM

    Source FAA

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    Definition and Scope of SMS

    Safety Management System = ICAO concept for States Airline SMS = Global enhanced approach to Airline Flight Safety SMS doesnt start from scratch Management of Safety is the new concept (Organization, Indicators,

    Targets)

    SMS scope: Mainly proactive and predictive Safety

    Prevention

    SMS is notjust a new "buzzword" to replace "system safety "(FAA)SMS is the next logical step in system safety evolution(FAA) This Operator SMS course doesnt cover:

    Maintenance SMSFRMS (Fatigue Risk Management)Rostering

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    SMS and Airbus

    Long experience in supporting airlines with various aspects ofSafety ManagementOperational VisitsFlight Operations Monitoring tools

    and support

    (e.g. AirFASE for Flight Data Analysis,

    Line Operations Assessment System)

    SMS concept courses since 2004Optical Disc / PC Card

    Recorders

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    Course Objectives

    Introduction to SMS conceptFocus on specific key elements of SMSe.g. Safety Tools, Risk Assessment, Performance Indicators,

    Safety Policy and Culture

    Review of the best practices in terms of OrganizationPragmatic taste through practical workshops(e.g. Observation techniques, Risk assessment,Management of change)

    Guidance on how to implement SMS

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    Course content

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    Introduction to SMS

    What can we do to improve safety? SMS Requirements SMS Components Airbus SMS Package

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    Introduction to SMS

    What can we do to improve safety? SMS Requirements SMS Components Airbus SMS Package

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    What can we do? Components already implemented

    Safety Components that an Airline should have

    already implemented

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    What can we do? Components already implemented

    Deficiencies and DeviationsIdentification

    Safety Components that an Airline should have

    already implemented

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    What can we do?

    What else could be done?

    Compliance withregulation

    DeficiencyDeviation

    PredictiveActions

    Continuous improvementof safety

    Safety policy

    HazardIdentification

    Safety RiskAssessment

    Safety objective(Performance) Managementcommitment

    Safety information

    Safety awarenessSafety Promotion

    Corrective actions

    ReactiveActions

    ProactiveActions

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    What can we do? Safety Management System

    SMS components

    Compliance withregulation

    PredictiveActions

    Continuous improvementof safety

    Safety policy

    HazardIdentification

    Safety RiskAssessment

    Safety objective(Performance)

    Managementcommitment

    Safety Promotion

    Corrective actions

    ReactiveActions

    ProactiveActions

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    Operator SMS course Page 13

    Introduction to SMS

    What can we do to improve safety? SMS Requirements SMS Components Airbus SMS Package

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    SMS Requirements

    SMS is the new International Safety Standard

    ICAO defines this standard in:ICAO Annex 6: Operation of aircraft

    ICAO provides guidance in:ICAO Safety Management Manual: SMM

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    SMS Requirements

    ICAO doesnt produce regulation

    States do it

    Regulations

    States must require from 1st January 2009 thatthe operators implement a Safety Management

    System, but

    Few States were on timeOperators meet difficulties to implement a SafetyManagement System

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    SMS Requirements ICAO Standard

    ICAO Annex 6: Operation of aircraft

    3.3.4 a SMS must at least:Identify safety hazardsEnsure that remedial action that is necessary

    to maintain an acceptable level of safety is

    implemented

    Provide forcontinuous monitoring and regularassessment of the safety level that is achieved

    Aim at making continuous improvement of theoverall level of safety

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    SMS Requirements ICAO Standard

    ICAO Annex 6: Operation of aircraft

    3.3.5 a SMS must clearly define:lines of safety accountability throughout the operators

    organization, including:

    a direct accountability for safety on the part ofSenior Management.

    Operational Managers

    Senior Managers

    Accountable Manager

    (CEO)

    Safety Managers

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    Introduction to SMS

    What can we do to improve safety? SMS Requirements SMS Components Airbus SMS Package

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    SMS Components - ICAO Guidance

    ICAO provides SMS guidance in:ICAO Safety Management Manual (SMM):

    Guidance Materialfor States to develop the regulatory frameworkfor the implementation of Safety ManagementSystems (SMS) by aircraft operators.

    SMM Specify the ICAO SMS Components

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    Safety risk managementSafety policy and objectives

    Safety assurance

    SMS Components - ICAO Guidance

    ICAO SMS is based on 4 pillars:

    Safety promotion

    ICAO SMM specifies the component of the SMS:

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    Safety policy and objectives1.1 Management commitment and responsibility1.2 Safety accountabilities of managers

    1.3 Appointment of key safety personnel

    1.4 SMS implementation plan

    1.5 Coordination of emergency response planning

    1.6 Documentation

    SMS Components - ICAO Guidance

    SMS Pillar 1

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    Safety risk management2.1 Hazard identification processes

    2.2 Risk assessment and mitigation processes

    SMS Components - ICAO Guidance

    SMS Pillar 2

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    Safety assurance3.1 Safety performance monitoring and measurement

    3.2 The management of change

    3.3 Continuous improvement of the SMS

    SMS Components - ICAO Guidance

    SMS Pillar 3

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    Safety promotion4.1 Training and education

    4.2 Safety communication

    SMS Components - ICAO Guidance

    SMS Pillar 4

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    SMS Components - ICAO Guidance

    Training Planning

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    Safety promotion4.1 Training and education

    4.2 Safety communication

    SMS Components - ICAO Guidance

    Safety policy and objectives1.1 Management commitment and responsibility

    1.2 Safety accountabilities of managers

    1.3 Appointment of key safety personnel

    1.4 SMS implementation plan

    1.5 Coordination of emergency response planning

    1.6 Documentation

    Safety risk management2.1 Hazard identification processes

    2.2 Risk assessment and mitigation processes

    Safety assurance3.1 Safety performance monitoring and measurement

    3.2 The management of change

    3.3 Continuous improvement of the SMS

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    Introduction to SMS

    What can we do to improve safety? SMS Requirements

    SMS Components

    Airbus SMS Package

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    Airbus SMS packageAirbus SMS package

    Guidance Manual

    TrainingTools

    Assessment

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    Airline Operations Policy Manual (AOPM)Is an Airbus ManualIs a Guidance Manual to write Operations Manual Part 1Is based on EU-OPS 1 requirementsAvailable on Airbus World

    Airbus SMS package : GUIDANCE MANUAL

    AOPM Chapter 3 Safety Management System Is compliant with SMS ICAO standards.Provides SMS Guidance based on Best Industrial Practices

    Can be used as guidance to write Operator SMS Manual

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    Acronyms

    Three acronyms, One same function

    FOQA FOM

    European AviationSafety Agency

    FDA

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    Airline Operations Policy Manual (AOPM)Is an Airbus ManualIs a Guidance Manual to write Operations Manual Part 1Is based on EU-OPS 1 requirements

    Airbus SMS package : GUIDANCE MANUAL

    AOPM Chapter 3 Safety Management System Is compliant with SMS ICAO standards.Provides SMS Guidance based on Best Industrial Practices

    Can be used as guidance to write Operator SMS Manual

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    Airbus SMS package : TRAINING

    Operator SMS courseFDA Safety Analyst course

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    Airbus SMS package : TRAINING

    Training

    Operator SMS

    Course

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    Airbus support: TRAINING

    Provide specific guidelines and methodology on: How to conduct a Flight Safety Analysis process through FDA How to get the best from a FDA tool How to organize the daily Job to get an efficient Safety Data Analysis

    process

    Training

    FDA

    Safety Analystcourse

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    Airbus support: TOOLS

    AirFASE: Flight Data Analysis(AircraftFlightAnalysis andSafetyExplorer)

    LOAS: Flight Observations(Line OperationsAssessmentSystem) SAMS: Safety data collection, Records and Management

    (SafetyAssessment andManagementSystem)Targeted availability: June 2010

    Tools

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    Airbus support: TOOLS

    AirFASE: Flight Data Analysis tools Is based on:

    Analysis of recorded flight data Measurement of flight deviations from a nominal flight profilereference

    Allow to: Get a systematic analysis of all flights Further investigate a specific flight and to replay it Provide statistical analysis on flight events

    Tools

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    Airbus support: TOOLS

    LOAS: Flight Observations tools Based on:

    Observations Threats and Errors Methodology

    Allow to: Analyse flights by identifying non measurable hazards Get information that a FDA tool cannot collect

    Tools

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    Airbus support: TOOLS

    SAMS Target: To be available in June 2010 Can ensure recording and management of

    Reports (Safety reports from ground staff or crew) Threats and Errorsreports from Observed flights Hazards and Safety Issues, identified by FDA or

    in-depth analysis of specific flights

    Audit or Inspections , Surveys results Assist Safety Manager to:

    Perform Hazard Identification Perform Risk assessment Manage Corrective actions

    Tools

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    Airbus support: ASSESSMENT

    ASSESSMENT of: Operators Flight Operations Organisation Operators SMS

    Assessment

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    Airbus support: Assessment

    Operators Flight Operations OrganisationAssessment Scope of the Assessment covers:

    Crew rostering Crew Training Ops documentation Flight Ops Engineering (Airbus Aircraft):

    A/C technical configuration A/C performance Navigation (route study)

    Flight Dispatch OCC Flight Safety Compliance monitoring (Quality Audit) Flight Observations from jump seat

    Assessment

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    Airbus support: Assessment

    SMS Assessment Review SMS parts that operator has implemented:

    Hazard identification Risk assessment and Mitigation Safety policy Safety objective Safety performance indicators Management of change Safety Training Safety Communication SMS Documentation Emergency response plan

    Assessment

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    INFORMATION Course Catalog Numbers

    XG-14 = Operator SMS Course

    XG-15 = Flight Data Analysis Safety

    Analyst Course

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    Current Class Schedule in Toulouse, France

    SMS Course:

    April 6-9, 2010

    May 11-14, 2010

    June 15-18, 2010

    FDA Course:

    April 27-29, 2010

    May 25-27, 2010June 21-23, 2010

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    INFORMATION - Courses

    If you would like to schedule one or more of these courses,please contact:

    Remy Cadeau,

    Director Customer Training Support and ServicesAirbus Americas Miami Training Center

    E-mail: [email protected]

    Fax: 1-305-871-4649

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    INFORMATION - Assessments

    If you would like further information on Assessment of your Flight

    Operation Organization or your current SMS program, please contact:

    Captain Jean-Louis Chatelain

    Flight Operations Monitoring & SMS Manager

    Flight Operations Support & Services

    Airbus - Toulouse

    [email protected]

    +33 (0)5 67 19 01 24+33 (0)5 67 19 00 10 (fax)

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    INFORMATION My contact info

    Captain Mike Preis

    Safety Manager-Flight Training Instructor / TCE

    Airbus Americas Miami Training Center

    [email protected]

    1 305 871 3655 Ext. 6128

    1 305 871 4649 (fax)

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    Thank you for your Attention !!

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    This document and all information contained herein is the sole

    property of AIRBUS S.A.S. No intellectual property rights are

    granted by the delivery of this document or the disclosure ofits content. This document shall not be reproduced or

    disclosed to a third party without the express written consent

    of AIRBUS S.A.S. This document and its content shall not be

    used for any purpose other than that for which it is supplied.

    The statements made herein do not constitute an offer. They

    are based on the mentioned assumptions and are expressed

    in good faith. Where the supporting grounds for thesestatements are not shown, AIRBUS S.A.S. will be pleased to

    explain the basis thereof.