DEMYSTIFYING INNOVATION CULTURE EFFORTS DEMYSTIFYING . INNOVATION CULTURE EFFORTS. 12 Strategies for

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  • Das fortlaufende Training auf al- len Ebenen der Organisation ist es- sentiell – vom Vorstand über die Führungsetage bis hin zum Recruit- ing – fokussierend auf die Heranbil- dung der Unternehmenskapazität für Kreativität, kreative Kollaboration und Innovation.

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    DEMYSTIFYING INNOVATION

    CULTURE EFFORTS 12 Strategies for Organizational Change Practitioners & Executive Leadership

    Authors: Bob Eckert and Natalie Jenkins

  • 2 newandimproved.com, (©2015 New & Improved, LLC)

    Table of Contents

    Executive Report: Demystifying Innovation Culture Efforts 12 Strategies for Organizational Change Practitioners & Executive Leadership

    Executive Summary Message to Senior Leaders

    Executive Report The Theoretical Foundation

    Overview of the Problem – why so much failure?

    Question 1: What is a senior leader’s responsibility in the creation and maintenance of a Culture of Innovation?

    Question 2: Which aspects of building an innovation culture can be delegated and which aspects must be directly acted upon by those in senior leadership positions? Question 3: What are the strategic areas that need steady focused effort in order to grow a culture that continually innovates?

    Question 4: What degree of involvement does the most senior executive need to have? Products – People – Process & Philosophy

    The 12 Strategic Action Areas at a glance

    Checklist for some quick actions

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    Table of Contents

  • 3 newandimproved.com, (©2015 New & Improved, LLC)

    Table of Contents

    Electronic Version!

    If you are reading this as a paper document and would prefer an electronic copy, with active hyperlinks, send an email to info@newandimproved.com and we’ll help you out.

    The 12 Strategic Action Areas for Innovation Excellence

    1. Skill Development

    2. Accountability and Recognition

    3. Key Measurements

    4. Technology

    5. Environment

    6. Experimentation

    7. Focus

    8. Strategy

    9. Governance

    10. Leadership

    11. Exploration

    12. Facilitation

    Conclusion

    The 3 Pillars

    The Big Picture

    Frank Talk

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  • 4 newandimproved.com, (©2015 New & Improved, LLC)

    Executive Summary

    This book is a resource for senior leaders who are interested in differ- entiating their organization from its competitive class with respect to sus- tained new value creation from inno- vation. Based on 60 years of research and practical experimentation, we share the best thinking about core areas of organizational design that need to be attended to in order to drive a step-change for innovation culture.

    As we analyze successful efforts across multiple industries and or- ganizational types, we see a dozen or so interdependent strategic ac- tion areas which cannot be ignored. These areas have overlap and form a mutually supportive web which will sustain innovation culture as a per- manent artifact and lasting legacy of an executive leadership team desir- ing to build a more flexible, respon- sive enterprise. When well executed, these 12 interlocking strategies cre- ate the kind of organization that will adapt, overcome and gain advantage of variability in market dynamics more rapidly than the competitive set.

    The book itself is an executive sum- mary. It is unfortunate that, for most currently seated senior leaders, there has been little opportunity for in-depth and integrated education to help untangle truth, hypothesis

    Executive Summary

    Speaking the First Truth: Avoiding the CliffsNotes Trap

    and fiction with respect to building a sustained innovation culture for or- ganizations that have matured past the time we describe as the “founder energy stage.” Previous writers have focused on subsets of the innovative organization landscape, with a bias toward the most commonly desired outputs of innovation culture: new, value-capturing products and servic- es. Here, we reach beyond the short- term win to build an organizational ecosystem that sustains short-term wins year on year, decade on decade.

    If building this kind of organiza- tion were a simple thing, we’d all be doing it, and a one page execu- tive reminder might suffice as a way of reviewing our efforts. Less than a decade ago, the word “innovation” was not so prevalent in business lit- erature, organizational “values lists” or executive communications. Now it permeates every communication possible. It has become too easy to talk oneself into a promise of deliv- ery that one cannot fully execute on. This book will guide you away from that danger. But there is no shortcut. You must take the time to learn, busy as you are. Read this in its entirety, or listen to the podcast. Our frank exec- utive summary: As a leader in your organization, a choice to not priori- tize this learning will be applauded only by your competitors.

    Stephen Covey was right. Take a

    break. Sharpen your saw. It will be fun. And you’ll leave the last- ing legacy of a Level-5 leader. The people you serve deserve this, and you will be quite pleased with the secondary benefits that you create for the people around you. Growing innovative organizations also grows great problem solvers. Great problem solvers in your organization will take those skills home to their families and communities. There is a tremen- dous win-win relationship between a commercial enterprise desiring a culture of sustained innovation and the human beings that make up that enterprise. As a senior leader, you are the creator of that win-win. Read how, beginning on the next page.

    Respectfully and with hopes for your positive future,

    The Partners at New & Improved

  • 5 newandimproved.com, (©2015 New & Improved, LLC)

    Executive Report

    Definitions

    To help avoid confusion while reading this paper, here are our definitions of three terms:

    Creative Thinking The connecting of previously unconnected thoughts.

    Creativity Sharing these newly con- nected thoughts (an idea) with the world by symbolical- ly representing it, speaking it, or building a prototype.

    Innovation Creativity delivered to the world - as a new process or offering - in a way that deliv- ers value.

    Video Senior Leader Responsibili- ties for Innovation

    Resources Download assessments, vid- eos, podcasts and more.

    Executive Report: Demystifying Innovation Culture Efforts

    12 Strategies for Organizational Change Practitioners & Executive Leadership

    Building a culture that is receptive to ongoing innovation and change is the new (or noisier) senior leader directive. Although there is clear research avail- able describing success factors - more than 60 peer-reviewed years’ worth - there has been no clear roadmap for designing a foolproof strategy that is custom fit to each unique organization. As a result of this gap, many in- novation culture efforts fail, or do not deliver on expectations. This paper seeks to change that and demystify innovation culture efforts once and for all. (Yes, we like to think big.)

    Four important questions will be explored:

    1. What is a senior leader’s responsibility in the cre- ation and maintenance of a culture of innovation?

    2. Which aspects of building an innovation culture can be delegated and which aspects must be directly acted upon by those in senior leadership positions?

    3. What degree of involvement does the most senior executive need to have?

    4. What are the strategic areas that need focused effort in order to grow a culture that continually innovates?

    Speaking the Second Truth: Many Innovation Culture Efforts Fail

  • 6 newandimproved.com, (©2015 New & Improved, LLC)

    Executive Report

    It seems that most boards of direc- tors, senior teams, and shareholders are now fully aligned with the idea that the quality of the innovation cul- ture in an organization is the driver of its future value. Yet, there is signif- icant confusion as to what strategies work best and which will provide the strongest chance of producing a sus- tained culture of innovation. In fact, well researched and proven path- ways are known. However, like many things in life, organizations tend to invest in only the perceived exact minimum amount of effort needed - and no more - to cross into what could be defined as a productive in- novation culture.

    This frugality of effort often leaves necessary strategies behind and those ignored strategies sit as hid- den obstacles in the middle of the path toward a more innovative cul- ture. Yes, you may have much of what is needed, but surprisingly common key oversights easily stop progress and frustrate those who would re- ally enjoy working for an innovative company (not just one that says it is).

    Chances are, that in your organiza- tion, a few key strategic action areas are being ignored or unintentionally minimized. Also likely: a few strate- gies seen as magic bullets are pur- sued with too much effort. We call these “dangerous obsessions.”

    Incomplete efforts are doomed to mediocr