KPMG People Enablement Digital Learning · KPMG Blended Learning Approach Gain exposure to different perspectives by receiving feedback and dealing with champions and networks. Example:

KPMG People Enablement Digital Learning

2

Document Classification: KPMG Public

© 2018 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischenPerson schweizerischen Rechts, angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG und das Logo sind eingetragene Markenzeichen von KPMG International.

When developing trainings, we always incorporate innovative learning measures, which are key for sustainable learning.

KPMG Blended Learning Approach

Gain exposure to different perspectives by receiving feedback and dealing with champions and networks.

Example:

− Individual capability development plans

Acquiring skills and knowledge through formal learning, education and reading.

Example:

− Digital learning (web based trainings, mobile learning, webinar, etc.)

Learn through direct experience of performing the actual task, by identifying areas of improvement

Example:

− Work with subject matter experts to identify and reflect on-the-job activities (e.g. daily tasks)

On-the-job experience 70%

Informal Learning 20%

Formal Learning 10%

Blended Learning Approach

Coaching, mentoring

Mobilelearning

Ind./ group-work &

role-plays

Webinar

SimulationsCase studies

Project work

Web-based

trainings

3



Future trends in digital learningDigital learning trends

85%

74%

72%

70%

66%

58%

47%

42%

38%

38%

33%

26%

4%

1%

Mobile application / Apps

Blended learning

Micro learning

Videos

Web based trainings (WBTs)

Virtual classroom / Webinars

Simulations

Augmented reality

Serious games

Adaptive learning

Learning in virtual 3D worlds

Social networks / Communities

Twitter / Micro blogging

Wikis

Proportion of respondents

Source: Statista: Survey for commercially successful eLearning solutions 2016, The New York Times, Harvard Business Review, Forbes

Which applications will be commercially successful in eLearning over the next three years?

Trend surveys Current newspaperreports

4



Web-based trainings

5



We offer three different levels of web-based trainings, which differ in their amount of multimedia usage.

Web-based trainings

At this level, mono-media screens are used (text only, no audio or animation) and graphics are simple. These types of screens areusually produced with au-thoring tools that transform power point slides or word documents into software that can be tracked on a Learning Management System (LMS).

The screens with an average level of multimedia feature animations supported by audio (if applicable) and in-clude animations, exercises,quizzes, etc. to stress intro-ductions of concepts that are particularly important.The audio component helps to reinforce the concepts through animation and graphics, and facilitates the use by the user.

The screens with a high level ofmultimedia components includeboth audio and video. They are characterized by the presence ofhigh level animation and caninclude role selection, webfiction, avatars or video.

EXAMPLES:− The illustration of existing

manuals− Rapid update of existing

material

EXAMPLES:− Demonstration and visual

representation of processes

− Teaching of regulations, rules or laws

− On-boarding

EXAMPLES:− Business Games− Web Fictions− Sponsorship videos− Interactive “Try-it-yourself”

simulations

LOW LEVEL OF MULTIMEDIA MEDIUM LEVEL OF MULTIMEDIA HIGH LEVEL OF MULTIMEDIA

6



The development process of a web-based-training lasts approximately about 9 weeks.

Web-based trainings

Stage 1Project

definition

Stage 2Macro / Micro

Definition

Stage 3: Drafting + approval

storyboard

Stage 4 Creation multimedia

course

Stage 5 Qualitative Review

and testing

Stage 6Final release +

delivery of the course

Week 1 Week 2 Week 3 Week 6 Week 8 Week 9

− Definition of target audience, learning objectives, and deadlines for the SRM WBT

− Instructional designers (ID) and Subject Matter Experts (SMEs) map macro and micro structure of SRM course

− Level of multimedia and look & feel of course are chosen

− ID and SME collaborate to create the complete SRM storyboard course based on micro outline

− ID elaborates storyboards to add multimedia and simulations

− SMEs and key stakeholders review and approve storyboards

− Graphic and web developers format and create the individual screens of the course based on the approved storyboard

− Supporting audio script is professionally recorded

− The SRM course is tested for technical functionality and quality review is performed

− The final version is reviewed by Sky

− The client can decide to conduct a pilot launch of the course with select users to test the course in different environments

7



Mobile learning

8



A Learning App is the ideal response to digital transformation, enabling participants to manage course contents and time flexibly.

KPMG Learning App

— Internationalization demands for more mobility and complicates local/physical availability of employees.

— The desire of employees for innovative and individual training opportunities is steadily increasing

— Through mobile learning the employee experiences a gain in opportunities for further qualification and personal development.

Advantages of KPMG Learning AppIncrease of employees‘ motivation

Mobile Learning enriches employees‘ possibilities to manage their professional and personal further qualification and development.

Self-determined learning

Higher time efficiency and flexibility Less need for coordination of

physical/local availability of employees for trainings

Follow-ups, debriefing, feedback and aftercare outside of classroom (lower cost for trainings)

More quality-time in face-to-face training sessions

Sustainable anchoring of learning content

Mobile accessibility of contents

Challenges

Cost savings thanks to a reduction of traditional training formats

Higher flexibility of employees

Easier knowledge management

More efficient use of idle time

Transparency of training impact

Value creation for customers

9



Our Learning App was developed with different features in order to support participants in changing their behavior sustainably.

KPMG Learning App

Overview of the KPMG Learning App features:

—Definition of individualized action plans

—Usage of a digital coach that supports participants in formulating goals and helps

to define suitable reminders in everyday work life

—Defining and tracking of individual learning and personal goals

—Sustainable motivation through purposeful gamification elements

—Additional training materials and learning nuggets e.g. videos, articles and

graphs to increase training effect

—Continuing communication via platform to ensure that people stay in touch,

even after the training is finished so participants and trainer are able to

communicate and exchange experiences

10



Webinars

11



Thanks to the interaction during a webinar you cannot only reach and engage your target group but also gain deep insights.

Webinars

What is a webinar?

—A webinar is an interactive seminar on the web that gives participants the opportunity to work collaboratively without being in the same room

—Webinars are performed by inviting participants to dial into a phone number and simultaneously log onto a website

—A webinar can also be recorded and referenced at a later time. This enables new participants to review the webinar as if they are actually in attendance.

—Webinars can include a few people or hundreds, depending on how interactive the topic should be

Good reasons to use webinars Webinars are online, so are easy and

convenient to both presenters and participants,

as no one has to travel to get to the meeting.

Direct contact and interaction with your target

group

There is no limit to the number of students you

can accept

Webinars save travel time and costs

It can be recorded so that other people can view

in if they cannot attend the webinar

12



Good reasons for Digital Learning

13



Good reasons for digital learningDigital learning solutions from KPMG

1

2

3

4

5

6

Digitalization gives you the opportunity to train staff as fast as the world is changing.

Specific functionalities of digital learning expand the possibilities of situational learning

Digital learning enables companies to save money and time by averting travel expenses while retaining benefits of a collaborative environment

Digital learning makes learning units more manageable (micro-learning)

Motivated employees and sustainable learning success through self-determined learning

Digital learning makes the employee independent of time and place from the regular working station

www.kpmg.de/socialmedia www.kpmg.de

Your contacts

Dr. Nina SchaffertManagerOperations ConsultingMobile: +49 151 [email protected]

Joana CarlManagerOperations ConsultingMobile: +49 160 [email protected]

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.

© 2018 KPMG AG Wirtschaftsprüfungsgesellschaft, a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The name KPMG and the logo are registered trademarks of KPMG International.

http://www.youtube.com/KPMGinDeutschland

http://www.youtube.com/KPMGinDeutschland

https://www.facebook.com/KPMG.AG.WPG/

https://www.facebook.com/KPMG.AG.WPG/

https://www.linkedin.com/company/kpmg-deutschland

https://www.linkedin.com/company/kpmg-deutschland

https://twitter.com/KPMG_DE

https://twitter.com/KPMG_DE

https://www.xing.com/companies/kpmgagwirtschaftspr%C3%BCfungsgesellschaft

https://www.xing.com/companies/kpmgagwirtschaftspr%C3%BCfungsgesellschaft

mailto:[email protected]

mailto:[email protected]

Documents

KPMG People Enablement Digital Learning · KPMG Blended Learning Approach Gain exposure to different perspectives by receiving feedback and dealing with champions and networks. Example: