NEC Desktop Suite

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Technical

Training

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(Desktop Suite

Application)

June 2009

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B,asic

Setup

(r)

Introduction

The Desktop

Application

Suite

provides

several

telephony utilities

within

one

flexible

application.

lncluded in

this

package

are an

lP

SoftPhone,

a

PC

Assistant to

control a desktop

telephone, and a

PC-based attendant console

for

performing

operator or

receptionist

duties.

Through

this

application,

a

user

has

access

to

many

of

the standard

and enhanced

features of

the

SV 8100

telephone

systeffi,

whether

sitting

at

their

office

desk,

working

in

a conference

room,

or

traveling out

of

the

office.

lP SoftPhone

The

SoftPhone

takes

advantage

of

the convergence

of

voice

and

data by

bringing

all of

the capabilities

of

a

traditional desktop

phone

into

the

PC.

Whether

in

the office

or on

the

road,

the SoftPhone

can

deliver

high-quality

voice

communications

through

a USB-connected

headset

or

handset.

The

lP

SoftPhone is

so versatile

that

is can serve

as a

primary

desktop

phone,

a

supplemental

phone,

or as a

telecommuting

device.

Sysfem

Basfc

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PC

Assistant

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The

PC

Assistant

provides

easy access to

the

most

common

functions

provided

by a

digital

phone.

By

using

this application,

users

can

easily

manage

their call

handling tasks

without having

to

switch

their attention

between

the telephone and

PC.

Additional features,

such

as a

contact

directory,

recording

capability, and

custom

hot

keys, provide increased value

to the

NEC

telephone

user.

PC

Attendant

An operator

or

receptionist

can

use

PC

Attendant

to easily access

the

most

common functions

required

by

their

position.

The user works

more

efficiently

by managing

their call

handling

tasks

without having

to switch

their attention

between

the

telephone

and

PC. Additional

features, such as

a company

directory,

recording

capability,

and

PC-

to-PC

messaging,

provide

additional

value

to

the

attendant

position.


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Introduction

The

Desktop

Application Suite also provides several user interface

options

that

allow

the user

to select the screen

layout

that will work best

for

their

environment:

.Docked

Toolbar

.Floating

Window

.Emulation

Phone

lmage

.Compact

Phone

Basrc

PC

Specification

Microsoft Windows 2000

(SP3),

XP

(SP2)

and

Vista

(32

Bit)

Pentium lll or higher

512M8

Super VGA

(800

X

600) or

higher

Network

Adapter

Hard Disk

Space

(Available)

CD-ROM

Drive, Sound Card, Video

Gamera

(optional),

Microphone/

HeadseU USB

Handset

(optional),

Speaker

(optional)


4/10

Basic

Setup

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Desktop

Confrg uration


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Desktop

Configuration

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Basic

Sefup

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Desktop Intedace

Dodked Toolbar

Mode

B;,a:sic

Sefup

(1)

NEC

Desktop

Intefface

Compact

Phone Mode


7/10

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NEC

Desktop Inteface

F,loating

Window Mode Under

PC

Assistant

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PC

Attendant


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Basic

Setup

(2)

3'd

Party CTI Setup


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Basic

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3rd

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CTI

Setup

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The following

tehphony

prcrdders

are

installed

on this computer

Ptoviders:

Ielephony System lnformation

j

psyp6

Teiepirsff

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5-ytl^1rr

inlurr,'lirn

Conpany

N+ne

NEf, lnlrortia Cotporsion.

ProdrtVereisr

:1.5.{1

:

PBX :

MK=IPK.

VER=2.00.

lP=l 72.1

6.0.1 0

Mictosoft H.323 Talephony Service Provider

Microsoft

HID Fhone TSP

Microsoft

Multicast CorSerence TAPI

Service

Frovider

l.; etrlr{ii

ini:'(r,

ralior

FBX

lPAddress

PBX TCP

Pat

rng host

rtare

/

lPAddress

Commtnication

timeout

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NDIS Ptoxu TAPI Service Provider

FP

CTI Femote Service Provida

TAPI KernelMode Service Providet

lJnimodem

5 Service Provider

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Company

Name

INEC

lnfrqntia Corporation,

Product

Vetsion

iFP

CTI Flemote

Service

Provider

i TAPI Kernel-Mode Service Provider

iUnimodem

5 Service Provider

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PBXlPAddrest

PBX

TCP Port

my

host

name /

lP Address

Communication timeout

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Basic

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3rd

Party

CTI

Setup

Telephony

System lnformation

1

Device

The

following

telephony

providers

Providers:

Microsoft

H.323 Telephony Service

i

Microsolt

HID Phone

TSP

i

Microsoft

Multicast

ConIerence

TAPI

:NDIS

Proru TAPI Service Provider

:

RP CTI

Flemote Service

Provider

:

TAPI

KernelMode Setvice

Provider

'Unimodem

5 Service Provider

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