Apreciação Global do Órgão de Gestão da Escolapessoais.dps.uminho.pt/paulosampaio/PauloSampaio_CV_EN.pdf · Curriculum Vitae – Paulo Alexandre da Costa Araújo Sampaio 6/25

CURRICULUM VITAE

Paulo Alexandre da Costa Araújo Sampaio

August 2016

Curriculum Vitae – Paulo Alexandre da Costa Araújo Sampaio 2/25

1. Identification

PAULO ALEXANDRE DA COSTA ARAÚJO SAMPAIO

University of Minho

School of Engineering

Systems and Production Department

Campus Gualtar

4710-057 Braga

PORTUGAL

Phone (office): +351 253 604 756

E-mail: [email protected]

Personal web page: http://pessoais.dps.uminho.pt/paulosampaio/

2. Academic background

2008: PhD in Production and Systems Engineering at the University of Minho

2002: Graduation in Industrial Engineering (5-year degree) at the University of Minho

3. Academic positions

November 2013-…, University of Minho, Portugal

Member of the School of Engineering Council

November 2013-…, University of Minho, Portugal

Coordinator of the Working Group Algoritmi Research Centre Business Excellence

July 2013-…, Massachusetts Institute of Technology (MIT), USA

Visiting Scholar. Sabbatical at MIT (March 1 – July 31, 2015)

April 2013-…, University of Minho, Portugal

Member of the Board of the Quality Engineering Management Master Program

January 2011-…, University of Minho, Portugal

Coordinator of the Research Group on Quality and Organizational Excellence (http://grequ.blogspot.com/)

mailto:[email protected]

http://pessoais.dps.uminho.pt/paulosampaio/

http://grequ.blogspot.com/



Professor of Quality Engineering and Management


Researcher at the Algoritmi Research Centre

October 2004 – December 2008, University of Minho, Portugal

PhD Student with a full scholarship from the Portuguese Foundation for Science and Technology

September 2000 – February 2005, University of Minho, Portugal

Teaching assistant

3.1 Other positions

2015-…, Portuguese Institute for Quality, Portugal

Member of the Certification Forum

2014-…, American Society for Quality, USA

Member of the Global Advisory Committee (GAC); GAC Liaison in the Voice of the Costumer Committee


Member of the Feigenbaum Medal Committee

2013-…, Quality for Excellence Consultancy, Portugal

Founding Partner (www.q4e.pt)

2012-2014, Portuguese Quality Researchers Network, Portugal

President


Member of the ASQ Influential Voices Group

2012-2015, Portuguese Association for Quality, Portugal

National Vice-President and President of the North Region Office

2011-2012, American Society for Quality, USA

Member of the ASQ Membership Committee

2011-2013, University of Minho Alumni Association, Portugal

Vice-President

http://www.q4e.pt/


2011-…, Portuguese Institute of Quality, Portugal

Member of the Technical Committee 80 on Quality Management and Quality Assurance

2010-2012, Portuguese Association for Quality, Portugal

Vice-President of the Portuguese North Region Delegation

2010-2015, Portuguese Institute of Quality, Portugal

Member of the Sectorial Commission for Teaching and Higher Education

2010/12; 2013/15; 2016-…, American Society for Quality, USA

Country Counselor for Portugal

2010-2012, University of Minho Industrial Engineering Alumni Association, Portugal

President of the General Assembly

2008, University of Minho Students Association, Portugal

Vice-President

2005/07; 2007/10, University of Minho Industrial Engineering Alumni Association, Portugal

President

2003-2004, Portuguese Association for Certification, Portugal

Product Manager and Project Manager

4. Researchers and Students Supervision

- 2 Postdoctoral Fellows (ongoing)

- 10 PhD Students (1 concluded; 9 ongoing)

- 55 Master Students (38 concluded; 16 ongoing)

- 7 Assistant Researchers (ongoing)

- 2 Visiting Researchers (1 concluded; 1 ongoing)

- 3 International Programs Researchers (all concluded)

- 26 Graduation projects in companies (all concluded)


5. Conferences Scientific Committees and Organizing Committees

President of the Organizing Committee 11

Member of the Organizing Committee 10

Member of the Scientific Committee 24

6. Publications and Communications

Dissertation and Thesis

1. Sampaio, P., “Performance Measures and Quality Tools used by the Portuguese Small and Medium

Enterprises”, Graduation Dissertation, Systems and Production Department, University of Minho,

2002.

2. Sampaio, P., “ISO 9000 Research: Origins, Motivations, Consequences and Perspectives”, PhD

Thesis, Systems and Production Department, University of Minho, 2008.

Books

1. Paiva, A. L., Capelas, L., Sampaio, P., Saraiva, P., “ISO 9001:2008 – Implementação e

Certificação”. Verlag Dashöfer, Lisbon, 2009.

2. APCER (vários, Autor e Membro do Comité Editorial), “Guia Interpretativo NP EN ISO 9001:2008”.

Associação Portuguesa de Certificação, Porto, 2010.

3. Saraiva, P., Orey, J. Sampaio, P., Reis, M., Cardoso, C., Pinheiro, J., Tomé, L., “O Futuro da

Qualidade em Portugal”, Associação Portuguesa para a Qualidade, Lisbon, 2010.

4. Sampaio, P., Saraiva, P., “Qualidade e as Normas ISO 9000: Mitos, Verdades e Consequências”,

Verlag Dashöfer, Lisbon, 2011.

Book Editor

1. Sampaio, P., Saraiva, P. (2016) “Quality in the 21st Century: Perspectives from ASQ Feigenbaum

Medal Winners”, Springer, 129 pp. ISBN 978-3-319-21331-6.

2. Sampaio, P., Saraiva, P. (nd) “Multiway Structured Quality Improvement”, CRC Press, Taylor and

Francis. In progress.


Books chapters

1. Sampaio, P., “Manual Prático para a Gestão e Qualidade nas Organizações – Unidade 8: QWeb –

Certificação de Processos de Negócio Electrónico”, Verlag Dashöfer, Lisbon, 2004.

2. Sampaio, P., Saraiva, P., “Manual Prático para a Gestão e Qualidade nas Organizações – Unidade

2: Alterações Normativas; O Processo de Revisão das ISO 9000; As Normas da Série ISO 9000”,

Verlag Dashöfer, Lisbon, 2009.


7: Certificação ISO 9001”, Verlag Dashöfer, Lisbon, 2009.


10: Integração de Sistemas”, Verlag Dashöfer, Lisbon, 2009.

5. Domingues, J.P.T., Sampaio, P., Arezes, P. M., “Integrated management systems: a statistical

analysis”. Occupational Safety and Hygiene. CRC Press, Taylor & Francis, London, pp. 535-540,

2013. ISBN 978-1-138-00047-6.

6. Sarrico, C., Rosa, M.J., Moura e Sá, P., Sampaio, P., “Introdução”. Qualidade em Ação. Edições

Sílabo, Lisbon, pp. 17-25, 2014. ISBN 978-972-618-751-6.

7. Sampaio, P., Rodrigues, C., Pacheco, M., “Utilização das ferramentas da qualidade nas

organizações portuguesas”. Qualidade em Ação. Edições Sílabo, Lisbon, pp. 267-287, 2014. ISBN

978-972-618-751-6.

8. Domingues, J.P.T., Sampaio, P., Arezes, P. M., “A model for assessing maturity of integrated

management systems”. Occupational Safety and Hygiene II. CRC Press, Taylor & Francis, London,

pp. 341-346, 2014. ISBN 978-1-138-00144-2.

9. Domingues, P., Sampaio, P., Arezes, P., “Integrated management systems: a model for maturity

assessment”. Achieving Competitive Advantage through Quality Management. Springer, London, pp.

171-189, 2015. ISBN 978-3-319-17250-7.

10. Sampaio, P., Saraiva, P. (2015) “ISO 9000 Series”. Encyclopaedia of Quality and the Service

Economy, Volume 1. SAGE Publications, pp. 328-334. ISBN 978-1-4522-5672-6.

11. Domingues, P., Sampaio, P., Arezes, P. (2016) “Diffusion of integrated occupational health and

safety management systems”. Occupational Safety and Hygiene IV. CRC Press, Taylor & Francis,

pp. 411-416. ISBN 978-1-138-02942-2.

12. Sampaio, P., Saraiva, P. (2016) “Introduction”. Quality in the 21st Century: Perspectives from ASQ

Feigenbaum Medal Winners. Springer, pp. xvii-xix. ISBN 978-3-319-21331-6.

13. Sampaio, P., Saraiva, P. (2016) “Quality: From Past Perfect to Future Conditional”. Quality in the

21st Century: Perspectives from ASQ Feigenbaum Medal Winners. Springer, pp. 1-22. ISBN 978-3-

319-21331-6.

14. Sampaio, P., Saraiva, P. (2016) “Final Thoughts”. Quality in the 21st Century: Perspectives from

ASQ Feigenbaum Medal Winners. Springer, pp. 103-108. ISBN 978-3-319-21331-6.


Papers in international journals with peer review

1. Sousa, S. D., Aspinwall, E. M., Sampaio, P., Rodrigues, A. G., “Performance Measures and Quality

Tools in Portuguese Small Medium Enterprises: Survey Results”, Total Quality Management and

Business Excellence, Vol.16, Nº 2, pp. 277–307, 2005.

2. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “ISO 9001 Certification Research: Questions,

Answers and Approaches”, International Journal of Quality and Reliability Management, Vol.26, Nº 1,

pp. 38–58, 2009.

3. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “A Statistical Analysis of ISO 9000 Related

Data for Ultra-peripheral and Portuguese Regions”, Quality Management Journal, Vol.16, Nº 2, pp.

44–58, 2009.

4. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “An Analysis of ISO 9000 Data in the World and

the European Union”, Total Quality Management and Business Excellence, Vol.20, Nº 12, pp. 1303-

1320, 2009.

5. Sampaio, P., Saraiva, P., “Integration of Quality, Environmental, Occupational Health and Safety

Management Systems”, CESET Journal, Vol.1, Nº7, pp. 16-27, 2010.

6. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “A Classification Model for Prediction of

Certification Motivations from the Contents of ISO 9001 Audit Reports”, Total Quality Management

and Business Excellence, Vol.21, Nº 12, pp. 1279-1298, 2010.

7. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “ISO 9001 Certification Forecasting Models”,

International Journal of Quality and Reliability Management, Vol.28, Nº 1, pp. 5-26, 2011.

8. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “The Economic Impact of Quality Management

Systems in Portuguese Certified Companies: Empirical Evidence”, International Journal of Quality

and Reliability Management, Vol.28, Nº9, pp. 929-950, 2011.

9. Teixeira, S., Sampaio, P., “An analysis of food safety management systems certification: the

Portuguese case”, Sinergie Journal, Nº85, pp. 53-68, 2011.

10. Sampaio, P., Saraiva, P., Monteiro, A., “A Comparison and Usage Overview of Business Excellence

Models”, The TQM Journal, Vol.24, Nº2, pp. 181-200, 2012.

11. Sampaio, P., Saraiva, P., Domingues, J.P.T., “Management Systems: integration or addition?”,

International Journal of Quality and Reliability Management, Vol.29, Nº4, pp. 402-424, 2012.

12. Fonseca, L., Ramos, A., Rosa, A., Braga, A.C., Sampaio, P., “Impact of social responsibility

programs in stakeholder satisfaction: an empirical study of Portuguese managers perceptions”,

Journal of US-China Public Administration, Vol.9, Nº5, pp. 586-590, 2012.

13. Sampaio, P., Saraiva, P., Monteiro, A., “ISO 9001 Certification pay-off: myth versus reality”,

International Journal of Quality and Reliability Management, Vol.29, Nº8, pp. 891-914, 2012.

14. Domingues, P., Sampaio, P., Arezes, P.M., “Novel organizational issues and macro-ergonomics:

integrating management systems”, International Journal of Human Factors and Ergonomics, Vol.1,

Nº4, pp. 351-375, 2012.


15. Teixeira, S., Sampaio, P., “Food safety management systems implementation and certification:

survey results”, Total Quality Management and Business Excellence, Vol. 24, Nº3, pp. 275-293,

2013.

16. Sampaio, P., “ISO 9001 economic impact in the companies’ performance”, International Journal of

Advanced Quality, Vol. 41, Nº1, pp. 29-33, 2013.

17. Telhada, J., Dias, A., Sampaio, P., Pereira, G., Carvalho, M.S., “An integrated simulation and

business intelligence framework for designing and planning demand responsive transport systems”,

Lecture Notes in Computer Science, Springer, pp. 98-112, 2013.

18. Sampaio, P., Saraiva, P., Gomes, A., “ISO 9001 European Scoreboard: an instrument to measure

macroquality”, Total Quality Management and Business Excellence, Vol. 25, Nº4, pp. 309-318, 2014.

19. Almeida, J., Domingues, P., Sampaio, P., “Different perspectives on management systems

integration”, Total Quality Management and Business Excellence, Vol. 25, Nº4, pp. 338-351, 2014.

20. Araújo, M., Sampaio, P., “The path to excellence of the Portuguese organizations recognized by the

EFQM Model”, Total Quality Management and Business Excellence. Vol. 25, Nº5, pp. 427-438,

2014.

21. Ferreira, C., Salgado, E., Silva, C., Mello, C., Sampaio, P., “Reasons and benefits associated with

ISO 9001 certification for sugar and ethanol companies”, Independent Journal of Management and

Production, Vol. 6, Nº3, pp. 623-642, 2015.

22. Domingues, P., Sampaio, P., Arezes, P. (2015) “Analysis of Integrated Management Systems from

Various Perspectives”, Total Quality Management and Business Excellence, Vol. 26, Nº 11-12, pp.

1311-1334.

23. Truong, H., Sampaio, P., Carvalho, M.S., Fernandes, A.C., An, D., Vilhena, E. (2016) “An extensive

structural model of supply chain quality management and firm performance”, International Journal of

Quality and Reliability Management – special issue “Quality and Supply Chain Management:

integration challenges and impacts”, Vol. 33, Nº 4, pp. 444-464.

24. Domingues, P., Sampaio, P., Arezes, P. (2016) “Integrated Management Systems Assessment: a

maturity model proposal”, Journal of Cleaner Production, Vol. 124, pp. 164-174.

25. Fonseca, L., Ramos, A., Rosa, A., Braga, A.C., Sampaio, P. (2016) “Stakeholders satisfaction and

sustainable success”, International Journal of Industrial and Systems Engineering, Vol. 24, Nº 2, pp.

144-157.

Papers in national journals

1. Sampaio, P., “Qualidade nas Pequenas e Médias Empresas Portuguesas”, Vantagem +: Gestão da

Qualidade e Melhoria Contínua em Revista, Editando, pp. 35-41, 2004.

2. Sampaio, P., Saraiva, P., Fonseca, L., Guimarães Rodrigues, A., “Estudo do Fenómeno

Certificação ISO 9000: algumas questões, respostas e abordagens”, Revista Qualidade – Primavera

2006, Associação Portuguesa para a Qualidade, pp. 30-36, 2006.

3. Sampaio, P., Saraiva, P. A. Guimarães Rodrigues, “O Fenómeno ISO 9000: uma análise do caso

Português”, Guia de Empresas Certificadas, Edição 2006, Cempalavras, pp. 36-46, 2006.


4. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “A Certificação ISO 9000 nas Regiões

Ultraperiféricas da União Europeia”, Revista Qualidade – Verão 2007, Associação Portuguesa para

a Qualidade, pp. 28-33, 2007.

5. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “O Fenómeno ISO 9000 na União Europeia:

Análise Estatística”, Guia de Empresas Certificadas, Edição 2007, Cempalavras, pp. 62-71, 2007.

6. Sampaio, P., Saraiva, P., “Barómetro da Certificação 2008”, Guia de Empresas Certificadas, Edição

2008, Cempalavras, pp. 60-72, 2008.

7. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “Uma descrição estatística dos resultados de

auditorias ISO 9001 a 100 empresas nacionais”, Revista Qualidade – Inverno 2008, Associação

Portuguesa para a Qualidade, pp. 20-22, 2009.

8. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “Desenvolvimento e validação de metodologias

de classificação para as motivações subjacentes à obtenção da certificação ISO 9001 em Portugal”,

Revista Qualidade – Primavera 2009, Associação Portuguesa para a Qualidade, pp. 23-32, 2009.

9. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “Modelação estatística do fenómeno ISO

9000”, Revista Qualidade – Verão 2009, Associação Portuguesa para a Qualidade, pp. 41-49, 2009.


2008, Cempalavras, pp. 54-65, 2009.

11. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “O impacto económico da certificação ISO

9001 em empresas Portuguesas”, Revista Qualidade, Associação Portuguesa para a Qualidade, pp.

36-44, 2010.

12. Sampaio, P., Saraiva, P., “Modelos de Excelência: análises qualitativas e quantitativas”, Revista

TMQ - Qualidade, ISCTE Business School, pp. 17-43, 2010.

13. Sampaio, P., Saraiva, P., “Integração ou Adição de Sistemas de Gestão?”, Revista Qualidade –

Primavera – Verão 2010, Associação Portuguesa para a Qualidade, pp. 36-40, 2010.

14. Sampaio, P., Fonseca, L., “American Society for Quality em Portugal: Make Good Great”, Revista

Qualidade – Outono 2010, Associação Portuguesa para a Qualidade, pp. 34-38, 2010.

15. Sampaio, P., Saraiva, P., “Sistemas de gestão: uma análise global”, Revista Qualidade – Inverno

2010, Associação Portuguesa para a Qualidade, pp. 36-42, 2010.


2011, Cempalavras, pp. 54-64, 2011.

17. Sampaio, P., Saraiva, P., “Retrato da Certificação de Sistemas de Gestão em Portugal”, Revista

Qualidade – Primavera, Associação Portuguesa para a Qualidade, pp. 32-39, 2011.

18. Teixeira, S., Sampaio, P., “A Implementação e Certificação de Sistemas de Gestão de Segurança

Alimentar em Portugal”, Revista Qualidade, Associação Portuguesa para a Qualidade, pp. 18-23,

2011.

19. Fonseca, L., Sampaio, P., “Certificação de Sistemas em Portugal: percepção das entidades

certificadas”, Revista Ingenium, Ordem dos Engenheiros, pp. 22-23, 2011.

20. Almeida, J., Sampaio, P., Santos, G., “Sistemas integrados de gestão: factores críticos de sucesso”,

Revista Qualidade – Inverno, Associação Portuguesa para a Qualidade, pp. 32-38, 2012.



2012, Cempalavras, pp. 60-70, 2012.

22. Matias, D., Sampaio, P., Braga, A.C., “Certificação segundo a norma ISO 9001: perspectiva do

cliente”, Revista Qualidade – Primavera, Associação Portuguesa para a Qualidade, pp. 20-27, 2012.

23. Almeida, J., Sampaio, P., Santos, G., “Sistemas de gestão integrados: motivações, obstáculos,

benefícios e factores críticos de sucesso”, Revista Tecnometal, Associação dos Industriais

Metalúrgicos, Metalomecânicos e afins de Portugal, pp. 20-32, 2012.

24. Neves, A., Sampaio, P., “Sistemas de Gestão Integrados Qualidade, Ambiente e Segurança –

implementação e avaliação da eficiência”, Revista TMQ – Techniques, Methodologies and Quality,

Associação Portuguesa para a Qualidade, Nº3, pp. 130-145, 2012.

25. Sampaio, P., Saraiva, P., Gomes, A., “ISO 9001 Scoreboard, Uma primeira abordagem para medir

a “”macroqualidade”, Revista Qualidade – Outono, Associação Portuguesa para a Qualidade, pp.

18-20, 2012.

26. Costa, A., Sampaio, P., Braga, A. C., Correia, H., “Especificação QWeb: novas perspectivas dos

diferentes stakeholders”, Revista Qualidade – Outono, Associação Portuguesa para a Qualidade,

pp.34-42, 2012.

27. Araújo, F., Sampaio, P., Santos, G., “O percurso na excelência das organizações Portuguesas

reconhecidas no âmbito do Modelo da EFQM”, Revista Qualidade 01-02, Associação Portuguesa

para a Qualidade, pp. 24-29, 2013.

28. Barradas, J., Sampaio, P., “Certificação e Acreditação: duas perspectivas num laboratório de

metrologia”, Revista TMQ – Techniques, Methodologies and Quality, Associação Portuguesa para a

Qualidade, Nº4, pp. 111-130, 2013.

29. Sampaio, P., Saraiva, P. (2013) “Barómetro da Certificação 2012”, Guia de Empresas Certificadas,

Edição 2013, Cempalavras, pp. 62-71.

30. Sampaio, P., Saraiva, P. (2014) “Barómetro da Certificação 2013”, Guia de Empresas Certificadas,

Edição 2014, Cempalavras, pp. 80-87.

31. Fernandes, D., Sampaio, P. (2014) “Contributos para a Melhoria da Qualidade dos Processos de

Extrusão na Indústria de Cabos Eléctricos: contributos para a melhoria da qualidade”, Revista

Qualidade, Associação Portuguesa para a Qualidade, pp. 32-37.

32. Santos, G., Sampaio, P. (2015) “Melhoria do programa de controlo estatístico de um processo de

injecção de plásticos”, Revista Qualidade, Associação Portuguesa para a Qualidade, pp. 22-29.

33. Sampaio, P., Saraiva, P., Domingues, P. (2015) “Barómetro da Certificação 2014”, Guia de

Empresas Certificadas, Edição 2015, Cempalavras, pp. 84-91.

Editor of conferences proceedings

1. Lima, R.M., Sampaio, P., Marques, A., Nunes, M., Alvelos, F., Mesquita, D., Silva, D., Fernandes,

F., Antunes, J., Morais, M. Livro de actas do encontro nacional de engenharia gestão industrial 2011

(enegi 2011). Universidade do Minho, Escola de Engenharia, Departamento de Produção e


Sistemas, (ISBN: 978-989-97050-2-9), Guimarães, Portugal, 373 pp., 2011.

http://hdl.handle.net/1822/15362.

2. Sampaio, P., Fernandes, A.C., Barros, S., Casadesús, M., Domingues, P., Marimon, F., Pires, A.P.,

Saraiva, P., Proceedings Book of the 1st International Conference on Quality Engineering and

Management (ICQEM2014). 924p., 2014. ISBN: 978-989-20-4969.

Papers in international and national conferences proceedings

1. Sampaio, P., “Estudo sobre Medidas de Desempenho e Ferramentas da Qualidade utilizadas pelas

PME’s portuguesas”, proceedings of the VII Jornadas da Licenciatura em Engenharia e Gestão

Industrial, Guimarães, Portugal, pp. 17, 2003.

2. Sampaio, P., “Motivações e Expectativas da Certificação em Portugal”, proceedings of the V

Congreso Gallego de la Calidad, Santiago de Compostela, Spain, pp. 441-446, 2004.

3. Fonseca, L., Teixeira, R., Sampaio, P., “Sistemas de Gestão da Qualidade na Indústria Automóvel”,

proceedings of the 4as Jornadas Politécnicas de Engenharia, Porto, Portugal, 2004.

4. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “ISO 9000 certification research: questions,

answers and approaches”, proceedings of the 8th Toulon – Verona Conference: Quality in Services,

Palermo, Italy, pp. 376-379, 2005.

5. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “ISO 9000 Certification Research: a state-of-

the-art”, proceedings of the American Society for Quality World Conference on Quality and

Improvement, Milwaukee, Wisconsin, USA, 2006.

6. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “ISO 9000 Certification in Ultra-Peripheral

regions”, proceedings of the 9th Toulon – Verona Conference: Excellence in Services, Paisley,

Scotland, pp. 581-588, 2006.

7. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “Some new looks into ISO 9000 data and

beyond”, proceedings of the 11th World Congress for Total Quality Management, Wellington, New

Zealand, 2006.

8. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “A classification algorithm for ISO 9000

certification motivations”, proceedings of the International Conference on ISO 9000, Orlando, Florida,

USA, 2007. Extended Abstract.

9. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “ISO 9000 data: statistical thinking focused on

European Union”, proceedings of the American Society for Quality World Conference on Quality

Improvement, Orlando, Florida, USA, 2007.

10. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “Sistemas de Gestão: da qualidade para outros

sistemas”, proceedings of the International Symposium of Occupational Safety and Hygiene,

Guimarães, Portugal, pp. 273-276, 2008.

11. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “ISO 9001 quality audits: a quantitative

statistical classification algorithm leading to certification motivations”, proceedings of the American

Society for Quality World Conference on Quality and Improvement, Houston, Texas, USA, 2008.


12. Sampaio, P., Saraiva, P., Braga, A.C. Guimarães Rodrigues, A., “Aplicação do modelo de regressão

logística binária na classificação das motivações para obtenção da certificação ISO 9001”,

proceedings of the XVI Congresso Anual da Sociedade Portuguesa de Estatística, Vila Real,

Portugal, pp. 59, 2008.

13. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “A Case Study Approach to the Economic

Evaluation of ISO 9001 Certification”, Livro de Actas, em formato CD-ROM, proceedings of the

European Organization for Quality Congress, Dubrovnik, Croatia, 2009.

14. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “ISO 9001 Certification pay-off: myth versus

reality”, proceedings of the American Society for Quality World Conference on Quality and

Improvement, Minneapolis, Minnesota, USA, 2009.

15. Saraiva, P., Sampaio, P., “Integração de Sistemas de Gestão da Qualidade, Ambiente, Segurança e

Higiene no Trabalho”, proceedings of the International Symposium of Occupational Safety and

Hygiene, Guimarães, Portugal, pp. 23-28, 2010.

16. Sampaio, P., Pereira, G., Carvalho, M. S., Telhada, J., Paisana, A, “On the Way for a Business

Intelligence Solution for the Transportation Sector”, proceedings of the WAMS 2010 – The

International Workshop on Applied Modelling and Simulation, Búzios, Brazil, pp. 302-309, 2010.

17. Sampaio, P., Saraiva, P., “A Worldwide Analysis of Quality and Environmental Management

Systems Certification”, proceedings of the 13th Toulon – Verona Conference: Excellence in Services,

Coimbra, Portugal, 2010. Abstract.

18. Domingues, J.P.T., Sampaio, P., Arezes, P.M., “Management Systems Integration: A Synergistic

Approach”, proceedings of the 13th Toulon – Verona Conference: Excellence in Services, Coimbra,

Portugal, 2010.

19. Teixeira, S., Sampaio, P., “An Analysis of Food Safety Management Systems Certification: The

Portuguese Case”, proceedings of the 13th Toulon – Verona Conference: Excellence in Services,

Coimbra, Portugal, 2010.

20. Domingues, J.P.T., Sampaio, P., Arezes, P.M., “Management Systems Integration: An

organizational milestone”, proceedings of the Conferência “Engenharia e Qualidade de Vida”,

realizada no âmbito da Semana da Escola de Engenharia da Universidade do Minho, Guimarães,

Portugal, 2010. ISBN 9789728692599.

21. Sampaio, P., Saraiva, P., Orey, J., Reis, M., “The Future of Quality: Is Portugal Different?”,

proceedings of the European Organization for Quality Congress, Izmir, Turkey, 2010.

22. Costa, A., Sampaio, P., Braga, A. C., “E-business certification: new proposal for

the QWEB Specification”, proceedings of the European Organization for Quality Congress, Izmir,

Turkey, 2010.

23. Domingues, J.P.T. Sampaio, P., Arezes, P.M., “Integrated Management Systems: the vision from

the perspective of the occupational health and safety system”, proceedings of the International

Symposium of Occupational Safety and Hygiene, Guimarães, Portugal, pp. 240-245, 2011.

24. Neves, A., Sampaio, P., “O uso de indicadores de desempenho nos sistemas de gestão integrados:

estado-da-arte”, proceedings of the International Symposium of Occupational Safety and Hygiene,

Guimarães, Portugal, pp. 432-436, 2011.


25. Domingues, J.P.T, Sampaio, P., Arezes, P.M., “Management Systems Integration: a 3-dimensional

organizational perspective”, proceedings of the 12th International Symposium on Quality, Osijek,

Croatia, pp. 31-45, 2011. ISBN 978-953-6619-24-5.

26. Barradas, J., Sampaio, P., “ISO 9001 or ISO 17025: What is more important for the metrology

laboratory”, proceedings of the 12th International Symposium on Quality, Osijek, Croatia, pp. 309-

318, 2011. ISBN 978-953-6619-24-5.

27. Silva, A., Costa, A., Braga, A., Sampaio, P., “A Certificação QWEB: caracterização através de

questionário”, proceedings of the Jornadas de Classificação e Análise de Dados, Vila Real, Portugal,

2011.

28. Fonseca, L., Ramos, A., Rosa, A., Braga, A.C., Sampaio, P., “Impact of social responsibility

programmes in stakeholders satisfaction: an empirical study of Portuguese managers perceptions”,

proceedings of the Symposium on Ethics & Social Responsibility Research, Lisboa, Portugal, pp. 23,

2011.

29. Sampaio, P., Pereira, G., Carvalho, M.S., Telhada, J., Paisana, A., Paixão, P., Fonseca, A., “A

business intelligence solution for public transportation sector”, proceedings of the European

Concurrent Engineering Conference, London, UK, pp. 27-32, 2011. ISBN 978-90-77381-61-8.

30. Sampaio, P., “Management Systems: A Global Perspective”, proceedings of the 11th Croatian

Conference on Quality, Vodice, Croatia, 2011.

31. Sampaio, P., Saraiva, P., “A Worldwide Analysis of Management Systems Certification”,

proceedings of the Institute of Industrial Engineers Annual Conference, Reno, USA, 2011.

32. Domingues, P., Sampaio, P., Arezes, P.M., “Beyond audit definition: a framework proposal for

integrated management systems”, proceedings of the Institute of Industrial Engineers Annual

Conference, Reno, USA, 2011.

33. Teixeira, S., Sampaio, P., “Food safety management systems implementation and certification:

survey results”, proceedings of the Institute of Industrial Engineers Annual Conference, Reno, USA,

2011.

34. Domingues, P., Sampaio, P., Arezes, P.M., “Integração de sistemas de gestão: dados preliminares

no desenvolvimento de uma metodologia para avaliação do nível de maturidade”, proceedings of the

Encontro Nacional de Engenharia e Gestão Industrial, Guimarães, Portugal, 2011.

35. Barradas, J., Sampaio, P., “A ISO 9001 e/ou ISO 17025 num laboratório de metrologia. Qual o

caminho?”, proceedings of the Encontro Nacional de Engenharia e Gestão Industrial, Guimarães,

Portugal, 2011.

36. Martins, M., Sampaio, P., “O impacto da implementação da norma ISO 9001 na indústria do

mobiliário: caso de estudo”, proceedings of the Encontro Nacional de Engenharia e Gestão

Industrial, Guimarães, Portugal, 2011.

37. Matias, D., Sampaio, P., Braga, A. C., “A certificação segundo a norma ISO 9001 na perspectiva do

cliente”, proceedings of the Encontro Nacional de Engenharia e Gestão Industrial, Guimarães,

Portugal, 2011.


38. Pacheco, M., Sampaio, P., “Ferramentas da Qualidade: estudo da sua aplicação e uso nas

organizações Portuguesas”, proceedings of the Encontro Nacional de Engenharia e Gestão

Industrial, Guimarães, Portugal, 2011.

39. Neves, A., Linhares, V., Sampaio, P., Saraiva, P., “Metodologias e boas práticas de integração e

avaliação de sistemas de gestão”, proceedings of the II Encontro de Investigadores da Qualidade,

Tróia, Portugal, 2011.

40. Domingues, P., Sampaio, P., Arezes, P.M., “Integração de Sistemas de Gestão. Dados Preliminares

do Projecto para Desenvolvimento de uma Metodologia para Avaliação do Nível de Maturidade e

Eficiência”, proceedings of the II Encontro de Investigadores da Qualidade, Tróia, Portugal, 2011.

41. Sampaio, P., Saraiva, P., “Management Systems: a path to organizational sustainability”,

proceedings of the European Organization for Quality Congress, Budapest, Hungary, 2011.

42. Domingues, J.P.T., Sampaio, P., Arezes, P.M., “Management systems integration: should quality be

redefined?”, proceedings of the European Organization for Quality Congress, Budapest, Hungary,

2011.

43. Costa, A., Sampaio, P., Braga, A.C., “QWEB Specification: new perspectives from different

stakeholders”, proceedings of the European Organization for Quality Congress, Budapest, Hungary,

2011.

44. Domingues, P., Sampaio, P., Arezes, P.M., “Benchmarking on behalf of management systems

integration”, proceedings of the International Conference on Business Sustainability, Póvoa de

Varzim, Portugal, 2011.

45. Fonseca, L., Ramos, A., Rosa, A., Braga, A. C., Sampaio, P., “Stakeholder Satisfaction and

Sustained Success”, proceedings of the International Conference on Business Sustainability, Póvoa

de Varzim, Portugal, 2011.

46. Barradas, J., Sampaio, P., “ISO 9001 and ISO 17025 standards in a metrology laboratory”,

proceedings of the 14th Toulon-Verona Conference, Alicante, Spain, pp. 143-152, 2011. ISBN 978-

88904327-1-2.

47. Matias, D., Sampaio, P., Braga, A.C., “ISO 9001 certification: customer’s perspective”, proceedings

of the 14th Toulon-Verona Conference, Spain, Espanha, pp. 748-755, 2011. ISBN 978-88904327-1-

2.

48. Domingues, P., Sampaio, P., Arezes, P.M., “Management systems integration: a Renaissance

organizational Era”, proceedings of the Conferência “Uma Escola a Reinventar o Futuro”, realizada

no âmbito da Semana da Escola de Engenharia da Universidade do Minho, Guimarães, Portugal,

2011.

49. Silva, P., Sampaio, P., Rosa, M.J., “Modelos de gestão pela qualidade total: um contributo para a

implementação de sistemas internos de garantia da qualidade nas instituições de ensino superior

Portuguesas”, proceedings of the Fórum da Gestão do Ensino Superior nos Países e Regiões de

Língua Portuguesa, Lisboa, Portugal, 2011.

50. Almeida, J., Sampaio, P., Santos, G., “Integrated management systems – quality, environment and

health and safety: motivations, benefits, difficulties and critical success factors”, proceedings of the

International Symposium of Occupational Safety and Hygiene, Guimarães, Portugal, pp. 26-32, 2012


51. Domingues, P., Sampaio, P., Arezes, P., “Integrated Management Systems: on the path to maturity

and efficiency assessment”, proceedings of the International Symposium of Occupational Safety and

Hygiene, Guimarães, Portugal, pp. 224-230, 2012.

52. Neves, A., Linhares, V., Sampaio, P., Saraiva, P., “The management systems and the performance

indicators - the integration way”, proceedings of the International Symposium of Occupational Safety

and Hygiene, Guimarães, Portugal, pp. 409-415, 2012.

53. Silva, I., Sampaio, P., “O modelo de excelência da EFQM: implementação e impacto nas

organizações”, proceedings of the III Encontro de Investigadores da Qualidade, Tróia, Portugal,

2012.

54. Domingues, P., Sampaio, P., Arezes, P., “Integrated Management Systems: survey results from

Portuguese companies and experts”, proceedings of the 10th International Occupational Risk

Prevention, Bilbao, Spain, 2012. ISBN 978-84-615-7900-6

55. Carvalho, M., Belo, O., Sampaio, P., “Descoberta de padrões num sistema de certificação de

empresas”, proceedings of the 7ª Conferencia Ibérica de Sistemas y Tecnologías de Información,

Madrid, Spain, pp. 211-216, 2012.

56. Domingues, P., Sampaio, P., Arezes, P., Ramos, D., “Integrated OHS management systems: is it

the final frontier regarding OHS?”, proceedings of the ESREL 2012, Helsinki, Finland, 2012.

57. Silva, P., Sampaio, P., Rosa, M. J., “Quality in Higher Education: internal quality assurance systems

and the quality management models”, proceedings of the International Conference on Industrial

Engineering and Operations Management, Guimarães, Portugal, 2012.

58. Ferreira, S., Álvaro, J., Sampaio, P., “Articulation between information systems and quality

management systems – literature review”, proceedings of the International Conference on Industrial

Engineering and Operations Management, Guimarães, Portugal, 2012.

59. Carvalho, M., Sampaio, P., Belo, O., “Discovering Process Certification Tendencies”, proceedings of

the Annual Conference of the German Classification Society, Hildesheim, Germany, 2012.

60. Telhada, J., Sampaio, P., Pereira, G., Carvalho, M.S., “Integrating simulation and business analyses

for tactical and strategic decisions in transportation systems”, proceedings of the Congresso Latino-

Iberoamericano de Investigação Operacional, Rio de Janeiro, Brazil, pp. 1996-2007, 2012.

61. Domingues, P., Sampaio, P., Arezes, P., “Latest developments aiming an integrated management

systems tool focusing maturity assessment”, proceedings of the IEEE International Conference on

Industrial Engineering and Engineering Management, Hong Kong, China, pp. 2063-2067, 2012.

62. Domingues, P., Sampaio, P., Arezes, P., “Integrated management systems: a statistical analysis”,

proceedings of the International Symposium on Occupational Safety and Hygiene, Guimarães,

Portugal, pp. 132-133, 2013.

63. Carvalho, A., Ferreira, P., Sampaio, P., “Analysis and improvement of the inbound logistic process

in an electronics company of the automotive business”, proceedings of the 2º Encontro Nacional de

Engenharia e Gestão Industrial, Aveiro, Portugal, pp. 31-32, 2013.

64. Pacheco, M., Sampaio, P., Rodrigues, C., “Ferramentas da Qualidade: factores críticos para a sua

utilização nas organizações Portuguesas”, proceedings of the 2º Encontro Nacional de Engenharia e

Gestão Industrial, Aveiro, Portugal, pp. 67-68, 2013.


65. Sampaio, P., “ISO 9001 economic impact in the companies’ performance”, proceedings of the 7th

International Working Conference on Total Quality Management, Belgrade, Serbia, pp. 29-33, 2013.

66. Barros, S., Sampaio, P., Saraiva, P., “Abordagens à qualidade nas organizações Portuguesas:

impacto no desempenho organizacional”, Livro de Actas, em formato electrónico, do IV Encontro de

Investigadores da Qualidade, Tróia, Portugal, 2013.

67. Sampaio, P., Saraiva, P., “A new ISO 9001 diffusion index”, proceedings of the European

Organization for Quality Congress, Tallinn, Estonia, 2013.

68. Gomes, A., Sampaio, P., Saraiva, P., “European Quality Scoreboard: preliminary results”,

proceedings of the Quality Management and Organizational Development Conference, Portoroz,

Slovenia, pp. 708-715, 2013. ISBN 978-961-232-269-4.

69. Barros, S., Sampaio, P., Saraiva, P., “Quality approaches and practices and their impact on

companies’ organizational performance”, proceedings of the Quality Management and

Organizational Development Conference, Portoroz, Slovenia, pp. 206-215, 2013. ISBN 978-961-232-

269-4.

70. Telhada, J., Dias, A., Sampaio, P., Pereira, G., Carvalho, M.S., “An integrated simulation and

business intelligence framework for designing and planning demand responsive transport systems”,

proceedings of the International Conference of Computational Logistics (ICCL 2013), Copenhagen,

Denmark, pp. 98-112, 2013. ISBN 978-3-642-41018-5.

71. Salgado, E., Sampaio, P., “A certificação ISO 9001 no continente americano: análise estatística”,

proceedings of the 33º Encontro Nacional de Engenharia de Produção, Salvador, Bahia, Brasil, 20

pages, 2013. ISSN 2318-3349.

72. Fernandes, A.C., Sampaio, P., Carvalho, M.S., “Quality Management and Supply Chain

Management Integration: a conceptual model”, proceedings of the International Conference on

Industrial Engineering and Operations Management, Bali, Indonesia, pp. 773-780, 2014. ISBN 978-

0-9855497-1-8. ISSN 2169-8767.

73. Barros, S., Sampaio, P., Saraiva, P., “The Relationship between Quality Approaches and Their

Impact on Portuguese Companies´ Quality Performance”, proceedings of the International

Conference on Industrial Engineering and Operations Management, Bali, Indonesia, pp. 2197-2205,

2014. ISBN 978-0-9855497-1-8. ISSN 2169-8767.

74. Domigues, P., Sampaio, P. Arezes, P., “A model proposal for integrated management systems

maturity assessment”, proceedings of the European Organization for Quality Congress, Gothenburg,

Sweden, 12 pages, 2014.

75. Martins, A., Lima, N., Sampaio, P., “Developing a standard for Biological Resources Centres”,

Abstracts Book of the ECCO XXXII Molecular Taxonomy: from biodiversity to biotechnology,

Valencia, Spain, pp. 56, 2014.

76. Fernandes, A.C., Truong, H., Sampaio, P., Carvalho, M.S., “Conceptual Model for Supply Chain and

Quality Management integration”, proceedings of the EUROMA 2014 Conference, Palermo, Italy, 9

pages, 2014.

77. Salgado, E., Ferreira, C., Mello, C., Silva, C., Sampaio, P., “Reasons, benefits and difficulties

associated with ISO 9001 certification for sugar and ethanol companies”, proceedings of the


International Conference on Quality Engineering and Management 2014, Guimarães, Portugal,

pp.15-28, 2014. ISBN: 978-989-20-4969.

78. Truong, H., Carvalho, M.S., Fernandes, A.C., Sampaio, P., An, D., Hiep, D., “Supply chain practices

and firms’ operational performance: na empirical study of Vietnam garment industry”, proceedings of

the International Conference on Quality Engineering and Management 2014, Guimarães, Portugal,

pp.85-101, 2014. ISBN: 978-989-20-4969.

79. Fernandes, A.C., Truong, H., Sampaio, P., Carvalho, M.S., “Literature review of quality management

and supply chain management: a perspective of integration”, proceedings of the International

Conference on Quality Engineering and Management 2014, Guimarães, Portugal, pp.103-114, 2014.

ISBN: 978-989-20-4969.

80. Truong, H., Sampaio, P., Carvalho, M.S., Fernandes, A.C., An, D., “An extensive structural model fo

supply chain quality management and firm performance”, proceedings of the International

Conference on Quality Engineering and Management 2014, Guimarães, Portugal, pp.115-131, 2014.

ISBN: 978-989-20-4969.

81. Martins, A., Lima, N., Sampaio, P., “A standard proposal for biological resources centres”,

proceedings of the International Conference on Quality Engineering and Management 2014,

Guimarães, Portugal, pp.221-233, 2014. ISBN: 978-989-20-4969.

82. Barros, S., Sampaio, P., Saraiva, P., “Quality management principles and practices impact on the

companies’ quality performance”, proceedings of the International Conference on Quality

Engineering and Management 2014, Guimarães, Portugal, pp.237-247, 2014. ISBN: 978-989-20-

4969.

83. Domingues, P., Gomes, A., Sampaio, P., Saraiva, P., “Quality Scoreboard: a proposal”, proceedings

of the International Conference on Quality Engineering and Management 2014, Guimarães,

Portugal, pp.267-275, 2014. ISBN: 978-989-20-4969.

84. Mussa, J., Carvalho, J.A., Sampaio, P., “Use of sectorial essential models in organizational

interventions aiming at the implementation of quality assurance processes”, proceedings of the

International Conference on Quality Engineering and Management 2014, Guimarães, Portugal,

pp.547-559, 2014. ISBN: 978-989-20-4969.

85. Truong, H., Sampaio, P., Carvalho, M.S., Fernandes, A.C., An, D., “The role of quality management

practices in operational performance: an empirical study in a transitional economy”, proceedings of

the International Conference on Quality Engineering and Management 2014, Guimarães, Portugal,

pp.717-733, 2014. ISBN: 978-989-20-4969.

86. Domingues, P., Sampaio, P., Arezes, P., “Maturity models: a useful solution to assess current OHS

management system”, Abstracts Book of the 7th International Conference on Working on Safety,

Glasgow, Scotland, pp. 114-115, 2014.

87. Barros, S., Sampaio, P., Saraiva, P., “Quality Management Principles and Practices Impact on the

Companies’ Quality Performance”, proceedings of the International Conference on Quality, Tóquio,

Japão, 12 pp., 2014.


88. Leitão, D., Pereira, T., Sampaio, P., “Lean and Quality Management Integration: improvement

program implementation in a service company”, proceedings of the International Conference on

Business Sustainability, Póvoa de Varzim, Portugal, 9 pp., 2014.

89. An, D., Truong, H., Carvalho, M.S., Sampaio, P., Fernandes, A.C., Vilhena, E., “The resonant

influence on supply chain management practices on organizational performance”, proceedings of the

International Conference on Project and Program Management, HCM City, Vietname, pp. 80-90,

2015.

90. Arezes, P., Pereira, G., Kroger, M., Sampaio, P., “Mitigating the impact of occupational noise

exposure for elderly workers: setting the functional requirements for an ANC system”, proceedings of

the International Conference on Applied Human Factors and Ergonomics, Las Vegas, USA, pp.

4827-4833, 2015.

91. Domingues, P., Sampaio, P., Arezes, P. (2015) “Integrated management systems as complex

adaptive systems”, proceedings of the WOS 8th International Conference, Porto, Portugal, pp. 72-

82. ISBN: 978-989-98203-4-0.

92. Marques, P., Antony, J., Sampaio, P., Saraiva, P. (2016) “Two real cases of Lean Six Sigma

implementation in Portuguese medium-sized enterprises: a success and a failure”, proceedings of

the 6th International Conference on Lean Six Sigma, Edinburg, Scotland, pp. 23-31. ISBN: 978-0-

947997-03-8.

93. Machado, M., Fernandes, A.C., Sampaio, P., Carvalho, M.S., Nóvoa, H., Silva, S. (2016) “Supply

Chain Quality Management: a theoretical framework for integration measurement”, Proceedings of

the International Conference on Information Systems, Logistics and Supply Chain, Bordeaux,

France, 6 pp.

94. Saraiva, P., Sampaio, P. (2016) “Glocal Quality”, Proceedings of the European Organization for

Quality Congress, Helsinki, Finland, 6 pp.

Invited speeches


PME’s portuguesas”, in VII Jornadas da Licenciatura em Engenharia e Gestão Industrial,

Guimarães, Portugal, 2003.

2. Sampaio, P., “QWeb – Certificação de Processos de Negócio Electrónico”, in Semana de

Engenharia do ISEP, Porto, Portugal, 2003.

3. Sampaio, P., “Certificação de Processos de Negócio Electrónico”. Lecture in Escola Superior de

Gestão e Tecnologias de Felgueiras – Instituto Politécnico do Porto, Felgueiras, Portugal, 2003.

4. Sampaio, P., “QWeb – Certificação de Processos de Negócio Electrónico”, in 1º Congresso de

Facturação Electrónica, Lisbon, Portugal, 2004.

5. Sampaio, P., “O Núcleo Alumni Engenharia e Gestão Industrial da Universidade do Minho”, in X

Jornadas de Engenharia e Gestão Industrial, Guimarães, Portugal, 2006.

6. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “O Fenómeno ISO 9000: Uma Análise do Caso

Português”, in X Fórum APCER – Certificação: Inovar para Ganhar o Futuro, Porto, Portugal, 2006.


7. Sampaio, P., “Ferramentas para Gerir a Qualidade”. Lecture in Escola Superior Agrária – Instituto

Politécnico de Viana do Castelo, Ponte de Lima, Portugal, 2007.

8. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “Sistemas de Gestão: da Qualidade para outros

sistemas”, in International Symposium of Occupational Safety and Hygiene, Guimarães, Portugal,

2008.

9. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “A Case Study Approach to the Economic

Evaluation of ISO 9001 Certification”, in European Organization for Quality Congress, Dubrovnik,

Croatia, 2009.

10. Saraiva, P., Sampaio, P., “A Excelência Organizacional como Referência na Gestão”, in XII

Convenção Iberoamericana de Excelência na Gestão, Lisbon, Portugal, 2009.

11. Saraiva, P., Orey, J., Sampaio, P., Reis, M., Cardoso, C., “O Futuro da Qualidade em Portugal:

Enquadramento e Descrição Geral do Projecto”, in 34º Colóquio da Qualidade, Porto, Portugal,

2009.

12. Saraiva, P., Orey, J., Sampaio, P., Reis, M., Cardoso, C., “O Futuro da Qualidade em Portugal:

Workshop”, in 34º Colóquio da Qualidade, Porto, Portugal, 2009.

13. Saraiva, P., Orey, J., Sampaio, P., Reis, M. Cardoso, C., “O Futuro da Qualidade em Portugal:

Apresentação de Resultados Preliminares”, in 34º Colóquio da Qualidade, Porto, Portugal, 2009.

14. Sampaio, P., Saraiva, P., “Integração de Sistemas de Gestão da Qualidade, Ambiente, Segurança e

Higiene no Trabalho”, in International Symposium of Occupational Safety and Hygiene, Guimarães,

Portugal, 2010.

15. Sampaio, P., Fonseca, L., “American Society for Quality in Portugal: Make Good Great”, in

American Society for Quality World Conference on Quality and Improvement, St. Louis, Missouri,

USA, 2010.

16. Sampaio, P., Fonseca, L., “American Society for Quality in Portugal: Make Good Great”, in I

Encontro de Investigadores da Qualidade, Tróia, Portugal, 2010.

17. Saraiva, P., Sampaio, P., Orey, J., Reis, M. Cardoso, C., “O Futuro da Qualidade em Portugal:

Abordagem e Resultados Preliminares”, in I Encontro de Investigadores da Qualidade, Tróia,

Portugal, 2010.

18. Sampaio, P., Saraiva, P., “Impacto económico da certificação ISO 9001: mito versus realidade”, in II

Jornadas Regionais da Qualidade, Funchal – Madeira, Portugal, 2010.

19. Saraiva, P., Orey, J., Sampaio, P., Reis, M. Cardoso, C., “O Futuro da Qualidade em Portugal:

Apresentação dos Resultados Finais”, in 35º Colóquio da Qualidade, Azores – Ponta Delgada,

Portugal, 2010.

20. Sampaio, P., “Certificação de Sistemas de Gestão: uma visão global”, in I Encontro da Qualidade

do Instituto Superior da Maia, Maia, Portugal, 2010.

21. Sampaio, P., “Management Systems: A Global Perspective”, in 11th Croatian Conference on

Quality, Vodice, Croatia, 2011.

22. Sampaio, P., “Qualiy, quo vadis?”, in Norwegian Society for Quality Annual Conference, Oslo,

Norway, 2011.

23. Sampaio, P., “Sistemas de Gestão: uma reflexão”, in II ESTGF Masters, Felgueiras, Portugal, 2012.


24. Sampaio, P., “The future of engineering systems: the quality perspective”, in E3Forum / MIT-

Portugal Program, Lisbon, Portugal, 2012.

25. Sampaio, P., “Qualidade: driver para a sustentabilidade”, in 33º Encontro Nacional de Engenharia

de Produção, Salvador, Bahia, Brazil, 2013.

26. Sampaio, P., “Ferramentas da Qualidade”, mini-course in 33º Encontro Nacional de Engenharia de

Produção, Salvador, Bahia, Brazil, 2013.

27. Sampaio, P. (2014) “Supply Chain Quality Management: a perspective of integration”, Introductory

Speech to the International Academy for Quality, Nagoya, Japan.

28. Sampaio, P. (2015) “Supply Chain Quality Management: a new organizational paradigm”, in The

Future of Quality Congress, Brussels, Belgium.

29. Sampaio, P. (2016) “Quality: an Honorable Past, a Smiling Future”, in Quality Days 2016, Athens,

Greece.

30. Sampaio, P. (2016) “Quality Management Approaches Impact on Companies’ Quality Performance:

first results”, in European Organization for Quality General Assembly, Helsinki, Finland.

Poster communications


PME’s portuguesas”, in VII Jornadas da Licenciatura em Engenharia e Gestão Industrial,


2. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “Estado da Arte da Certificação ISO 9000”, in

Workshop Doutoramentos do Departamento de Produção e Sistemas da Universidade do Minho,


3. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “ISO 9000 Certification Research: Questions,

Answers and Approaches”, in Semana da Engenharia da Escola de Engenharia da Universidade do

Minho, Guimarães, Portugal, 2005.

4. Sampaio, P., Saraiva, P., Guimarães Rodrigues, A., “ISO 9000 Worldwide Phenomenon Research:

origins, motivations, consequences and perspectives. The Portuguese Case”, in Semana da

Engenharia da Escola de Engenharia da Universidade do Minho, Guimarães, Portugal, 2006.

5. Silva, A., Costa, A., Braga, A., Sampaio, P., “A Certificação QWEB: caracterização através de

questionário”, in Jornadas de Classificação e Análise de Dados, Vila Real, Portugal, 2011.

6. Silva, A., Carneiro, P., Braga, A.C., Sampaio, P., Barroso, M., “A logistic regression model for the

risk of musculoskeletal complaints in the lumbar region”, in European Network for Business and

Industrial Statistics Annual Conference, Coimbra, Portugal, 2011.

7. Martins, A., Lima, N., Sampaio, P., “Developing a standard for Biological Resources Centres”, in

ECCO XXXII Molecular Taxonomy: from biodiversity to biotechnology, Valencia, Spain, 2014.

8. Cubo, C., Domingues, P., Fernandes, A.C., Sampaio, P., Saraiva, P. (2016) “Macroquality

comparsions”, in European Organization for Quality Congress, Helsinki, Finland.


9. Carvalho, A., Sampaio, P., Rebentisch, E. (2016) “Operational Excecllence, Culture and Agility: key

concepts to manage Technical Industries”, in MIT Portugal: 10 years engineering a better future

Conference, Braga, Portugal.

Other publications

1. Sampaio, P., “DIGI-Q e QWeb – dois passos para a economia digital”, Newsletter APCER, N.º 4,

2003.

2. Sampaio, P., “DIGI-Q, um passo para a economia digital”, Jornal Qualidade On-line, 2003.

3. Sampaio, P., Correia, H., Alves, P., “APCER e os Sistemas de Informação”, Jornal Expresso, N.º

1617, 2003.

4. Sampaio, P., Correia, H., Alves, P., “Certificação de Processos de Negócio Electrónico”, Jornal O

Primeiro de Janeiro, 9 de Novembro de 2003.

5. Sampaio, P., “APCER e os Sistemas de Informação”, Newsletter APCER, N.º 5, 2003.

6. Sampaio, P., Correia, H., “A Certificação ISO 9001:2000 nas Empresas Informáticas”, Revista Vdi –

Venda & Distribuição Informática, N.º 87, 2004.

7. Sampaio, P., “Garanta a Segurança do seu Processo de Negócio”, Diário XXI, 20 de Janeiro de

2004.

8. Sampaio, P., Correia, H., Alves, P., “Processos de Negócio Electrónico Seguros”, Jornal Expresso,

N.º 1639, 2004.

9. Sampaio, P., Alves, P., “Motivations and Expectations at the beginning of the Certification Process”,

Newsletter IQNet – The International Certification Network, Nº 7, 2004.

10. Sampaio, P., Braga, T., Pinheiro, G., Alves, P., “APCER – É Sempre Melhor”, Jornal O Primeiro de

Janeiro, 14 de Agosto de 2004.

11. Sampaio, P., Saraiva, P., “O Fenómeno ISO 9000: uma análise do caso Português”, Newsletter

APCER, Nº 13, 2006.

12. Sampaio, P., “Bem-vindo Alumni EGIUM”, Editorial, Revista Alumni EGIUM, Nº 1, pp. 5, 2006.

13. Sampaio, P., “GPS-AAUM um projecto vencedor”, Newsletter Info GPG, Nº 1, 2009.

14. Sampaio, P., Saraiva, P., “Barómetro da Certificação”, Newsletter, Nº 2, 2009.

15. Sampaio, P., Saraiva, P., “Barómetro da Certificação”, Newsletter, Nº 3, 2010.

16. Sampaio, P., “A Qualidade tem Futuro!”, Revista Banas Qualidade, Nº 235, pp. 18, 2011.

17. Sampaio, P., Entrevista à Revista Qualidade – Primavera, Associação Portuguesa para a

Qualidade, pp. 8-13, 2012.

18. Sampaio, P., “Associar o que de melhor se faz em Portugal nas áreas da Qualidade e da Cultura”,

Editorial, Revista Qualidade – Verão, Associação Portuguesa para a Qualidade, pp. 5, 2012.

19. Sampaio, P., “O futuro do país constrói-se com a Qualidade”, Newsletter Start&Go, Jornal Vida

Económica, Nº 1, pp. 15, 2013.

20. Oliveira, J., Sampaio, P., Sousa, P., “Desafio I”, Jornal Diário do Minho, de 18 de Maio de 2013.

21. Oliveira, J., Sampaio, P., Sousa, P., “Desafio II”, Jornal Diário do Minho, de 1 de Setembro de 2013.


22. Sampaio, P., “The ASQ Global State of Quality Research: um estudo inédito a nível mundial”,

Revista Qualidade 01-02, pp. 44, 2013.

23. Sampaio, P., Entrevista ao Jornal Vida Económica – Suplemento SPQ-Expo, de 20 de Setembro de

2013, pp. 7.

24. Sampaio, P., “The Future of Quality in Portugal”, ASQ Quality Management Division Newsletter,

November, American Society for Quality, 2 páginas, 2013.

25. Sousa, P., Sampaio, P., Oliveira, J., “Um contrato de confiança como princípio de gestão das

cidades”, Jornal Diário o Minho, página 18, de 8 de Novembro de 2013.

26. Sousa, P., Sampaio, P., Oliveira, J., “A cidadania e a viabilidade das cidades”, Jornal Diário o

Minho, página 16, de 15 de Dezembro de 2013.

27. Sousa, P., Sampaio, P., Oliveira, J., “A educação inovadora e a sustentabilidade das cidades”,

Jornal Diário o Minho, página 22, de 23 de Dezembro de 2013.

28. Sousa, P., Sampaio, P., Oliveira, J., “A parceria activa na saúde e a qualidade de vida nas cidades”,

Jornal Diário o Minho, página 16, de 29 de Dezembro de 2013.

29. Sousa, P., Sampaio, P., Oliveira, J., “A gestão energética no caminho da sustentabilidade das

cidades”, Jornal Diário o Minho, página 16, de 5 de Janeiro de 2014.

30. Sousa, P., Carvalho, M. S., Sampaio, P., Oliveira, J., “O desafio da educação para a mobilidade

citadina”, Jornal Diário o Minho, página 16, de 12 de Janeiro de 2014.

31. Sousa, P., Sampaio, P., Oliveira, J., “A cidade de vidro e o divórcio social (1)”, Jornal Diário o

Minho, página 15, de 19 de Janeiro de 2014.

32. Sousa, P., Sampaio, P., Oliveira, J., “A cidade de vidro e o divórcio social (2)”, Jornal Diário o

Minho, página 18, de 20 de Janeiro de 2014.

33. Sousa, P., Sampaio, P., Oliveira, J., “A aliança das TIC e dos modelos de Excelência nas cidades”,

Jornal Diário o Minho, página 16, de 2 de Fevereiro de 2014.

34. Sampaio, P. (2015) “ISO 9001:2015: um “bom” desafio para as organizações”, Editorial, Newsletter

Q4E, Nº 3, pp. 1.

35. Sampaio, P. (2015) “A smiling, but challenging future for Quality”, QNews, ASQ Local Member

Community of Greece, Vol. 1, Nº 8, pp. 8-9.

36. Sampaio, P., Carvalho, M.S., Fernandes, A.C (2016) “Quality and Supply Chain Management:

integration challenges and impacts”, Guest Editors Editorial, Vol. 33, Nº 4.

37. Sampaio, P. (2016) “The Interview”, QNews, ASQ Local Member Community of Greece, Vol. 2, Nº 6,

pp. 11-14.

7. R&D Projects

- Certification Barometer, University of Minho (2008-…, no funding). Principal Investigator.

- Madeira Region Quality Barometer, Madeira Regional Government (2009-…, no funding). Member of

the research team.

- The Future of Quality in Portugal, Portuguese Association for Quality (2009-2010, 10.000€). Member

of the research team.


- A Business Intelligence Solution for the Transportation Companies, University of Minho and Efacec

(2009-2010, 70.000€). Member of the research team.

- The Global State of Quality Research, American Society for Quality (2012-2013). Member of the

Advisory Panel.

- HMIEXCEL – Research and Development in the Automotive Industry, University of Minho and Bosch

Car Multimedia (2013-2015, 7.159.128,67€). Member of the research team.

- The Culture of Quality Research, American Society for Quality (2014-…). Member of the Advisory

Panel.

- Systematic Continuous Improvement, International Academy for Quality (2014-…, no funding).

Member of the research team.

- Quality Approaches and their impact on Quality Performance, European Organization for Quality

(2015-…, 5.000€). Principal Investigator.

- The Global State of Quality Research 2, American Society for Quality (2015-2016). Member of the

Advisory Panel.

- Innovative Car HMI Driving Change – Multivariate Statistical Process Control in Optical Path of HUDs

and 3D solder paste inspection (2015-…, 95.640€). Principal Investigator.

- Innovative Car HMI Driving Change – Supply Chain Quality Management (2015-…, 145.120€).

Principal Investigator.

8. Editorial activity

- European Journal of Operational Research, Emerald, Reviewer.

- International Journal of Quality and Reliability Management, special issue “Quality and Supply Chain

Management: integration challenges and impacts”, Guest Editor, Emerald.

- International Journal of Quality and Reliability Management, special issue “1st International

Conference on Quality Engineering and Management”, Guest Editor, Emerald.

- International Journal of Quality and Reliability Management, Emerald, Editorial Review Board.

- International Journal of Quality and Service Sciences, Emerald, Reviewer.

- Journal of Operations and Logistics, I4E2, Reviewer.

- Journal of Operations Management, Elsevier, Reviewer.

- Management Research News, Emerald, Reviewer.

- Manual Prático para a Gestão e Qualidade nas Organizações, Verlag Dashöfer, Editorial Coordinator.

- Quality Management Journal, American Society for Quality, Editorial Review Board.

- The TQM Journal, Emerald, Editorial Review Board.

- TMQ Qualidade, Editorial Review Board.

- Total Quality Management and Business Excellence, Taylor and Francis, Reviewer.


9. R&D Projects Evaluation Panels

- Czech Science Foundation.

10. Awards and Prizes

2001 – Academic Merit Award – University of Minho, Portugal.

2002 – Education Ministry Scholarship for the highest grade average among graduating students in

Industrial Engineering, University of Minho, Portugal.

2002 – Academic Merit Award – University of Minho, Portugal.

2002 – “Associação Industrial do Minho” prize for the highest grade average among graduating students

in Industrial Engineering, University of Minho, Portugal.

2002 – Portugal Chapter Prize – Institute of Industrial Engineers for the highest grade average among

graduating students in Industrial Engineering, University of Minho, Portugal.

2003 – “Câmara Municipal de Guimarães” Prize for the best student in all University of Minho Engineering

Graduation Courses – Campus Azurém, University of Minho, Portugal.

2004 – Full scholarship for PhD studies, from October 2004 to September 2008, Foundation for Science

and Technology, Portugal.

2006 – Award of the Best Paper presented in the ASQ World Conference on Quality and Improvement,

American Society for Quality, USA.

2008 – Award of the Best Paper (3rd) presented in the ASQ World Conference on Quality and

Improvement, American Society for Quality, USA.

2008 – Award of the best PhD Thesis in Quality Management by the Portuguese Association for Quality,

Portugal.

2009 – Award of the Best Paper (3rd) presented in the ASQ World Conference on Quality and

Improvement, American Society for Quality, USA.

2011 – Award of the Best Presentation (2nd) in the European Organization for Quality Congress,

Budapest, Hungary.

2011 – Nominated as on of the “40 New Voices of Quality” by Quality Progress Magazine, American

Society for Quality.

2012 – Awarded with the Feigenbaum Medal by the American Society for Quality. “For an individual 35

years old or younger, who has displayed outstanding characteristics of leadership, professionalism, and

potential in the field of quality and also whose work has been or will become of distinct benefit to

mankind”). Paulo Sampaio had been awarded “for his exceptional early-career dedication to personal

mastery of the quality profession, enthusiastic pursuit in the growth and expansion of the body of quality

knowledge, and his commitment to strengthening his nation of Portugal through application of quality

methods and principles”.

2014 – Accepted in the International Academy for Quality, as Associate Member – "I congratulate you on

your outstanding career and I am certain that your knowledge, leadership experience, and


accomplishments will make a positive, significant contribution to our ability to achieve the Academy’s

goals on behalf of the entire global quality community" (Sr. Mary Jean Ryan, IAQ Chair, March 26, 2014).

2015 – Group of Best Reviewers of the Total Quality Management and Business Excellence Journal

(2010-2014).

2016 Best Poster Award – EDAM, to André Carvalho in MIT Portugal: 10 years engineering a better

future, Universidade do Minho, Braga, Portugal. André Carvalho is PhD Student of the MIT Portugal

Program, and he is working under the supervision of Prof. Paulo Sampaio (UMinho) and Prof. Eric

Rebentisch (MIT).

11. Professional and Scientific Affiliations

- University of Minho Industrial Engineering Alumni Association, Founder Member.

- Portuguese Association for Quality, Full Member.

- American Society for Quality, Senior Member.

- Portuguese Engineers Professional Association, Full Member.

- University of Minho Alumni Association, Full Member.

Documents

Apreciação Global do Órgão de Gestão da Escolapessoais.dps.uminho.pt/paulosampaio/PauloSampaio_CV_EN.pdf · Curriculum Vitae – Paulo Alexandre da Costa Araújo Sampaio 6/25