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Learning CaféOnline Educa Berlin, 3 December 2015

Corporate Digital

Learning, How to GetIt “Right”

1Corporate Digital Learning, How to Get it “Right”

© 2015 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischen Person schweizerischen Rechts, angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG, das Logo und „cutting through complexity“ sind eingetragene Markenzeichen von KPMG International.

Key Questions

1. What is the unique proposition of digital learning?

2. What is the right digital learning solution for your organization?

3. How do you implement digital learning in your overall L&D strategy?

1.

2.

3.

2Corporate Digital Learning, How to Get it “Right”

© 2015 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischen Person schweizerischen Rechts, angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG, das Logo und „cutting through complexity“ sind eingetragene Markenzeichen von KPMG International.

Participant Group Profile

3Corporate Digital Learning, How to Get it “Right”

© 2015 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischen Person schweizerischen Rechts, angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG, das Logo und „cutting through complexity“ sind eingetragene Markenzeichen von KPMG International.

To Digitize or Not to Digitize?

Given that in the last three years, SCM-related digital learning in ABB has experienced a six-fold increase, there could be the potential opportunity to digitize everything. But Walton cautioned that digital learning is not a “one size fits all” solution: “You need to step back and ask yourself, ‘Is it the right thing to be doing?’”

Digital learning requires a lot of internal development because an essential aspect is quality. The focus must be on content and not just a flashy tool: “The learner should be engaged with the content, not distracted by the delivery!”

Administrative challenges(inflexible systems, unsatisfactory

LMS support, complexity…)

Technical aspects(compatibility, IT standards/security,

functionality, bandwidth…)

Cost and quality(time intensive development, content hosting expensive…)

Lack of engagement(not user-focused or user-friendly,lack of support from business…)

Major Issues

4Corporate Digital Learning, How to Get it “Right”

© 2015 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischen Person schweizerischen Rechts, angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG, das Logo und „cutting through complexity“ sind eingetragene Markenzeichen von KPMG International.

Why Go Digital?

• Use when it offers didactic advantages and it fits the learning objectives.• Initial costs and resource needs are high, savings come much later. • Check the technical requirements first, involve IT (bandwidth, compatibility, etc.).• Align expectations from business and the learners.

16%

5%

12%

23%

7%

32%

15%

Cascadinglearning

Needs ofGeneration X,

Y, Z

Convenience Cost Quality Reach Other

Some Key Take-aways

5Corporate Digital Learning, How to Get it “Right”

© 2015 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischen Person schweizerischen Rechts, angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG, das Logo und „cutting through complexity“ sind eingetragene Markenzeichen von KPMG International.

84%

95%

26%

0%

68%

16%5% 5%

No travel Individuallearning pace

Learn on-the-go

Fun Mandatory Important forcareer

Connect withothers

Other

The Learners’ Perspective

• Map the knowledge/skills/competencies in your organization to get the right fit.• Accompany with internal “push” marketing and a change management process.• Drive from the top and involve business partners to motivate learning. • Make learning purposeful and fun to improve retention and transfer.

Some Key Take-aways

6Kontakt

KPMG AG WirtschaftsprüfungsgesellschaftThe SQUAIRE Am Flughafen 60549 Frankfurt/Main Germany

Dr. Jeanny Wildi-YuneT +49 69 9587 2715jwildiyune@kpmg.com

This document is made by KPMG AG Wirtschaftsprüfungsgesellschaft, a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity, and is in all respects subject to the negotiation, the successful completion of the standard Client- and Engagement Acceptance Process and the signing of binding agreements. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.

© 2015 KPMG AG Wirtschaftsprüfungsgesellschaft, a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Printed in Germany. The KPMG name, logo and “cutting through complexity” are registered trademarks of KPMG International.