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Hardware Maintenance Manual

Types

8287 8288 8289 8296 8297

8298 8299 8326 8327 8328

8329 8340 8341 8342 8343

8344 8380 8381 8382

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Note: Before using this information and the product it supports, be sure to read theinformation under Notices, on page 273.

Seventh Edition (March 2008)

Copyright Lenovo 2005, 2008.Portions Copyright International Business Machines Corporation 2005.All rights reserved.

LENOVO products, data, computer software, and services have been developed exclusively at private expense andare sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restrictedrights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are deliveredpursuant a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictionsset forth in Contract No. GS-35F-05925.

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Contents

Chapter 1. About this manual . . . . . 1Important Safety Information . . . . . . . . . 1

Strategy for replacing FRUs for CTO, CMV, and GAVproducts . . . . . . . . . . . . . . . . 2Product definition . . . . . . . . . . . 2FRU Identification for CTO, CMV, and GAVproducts . . . . . . . . . . . . . . . 2

Important information about replacing RoHScompliant FRUs . . . . . . . . . . . . . 3

Chapter 2. Safety information . . . . . 5General safety . . . . . . . . . . . . . . 5Electrical safety . . . . . . . . . . . . . 5Safety inspection guide . . . . . . . . . . . 7Handling electrostatic discharge-sensitive devices . . 8Grounding requirements . . . . . . . . . . 8

Safety notices (multi-lingual translations) . . . . . 9

Chapter 3. General information . . . . 39The ThinkVantage Productivity Center program . . 39Additional information resources . . . . . . . 39Physical specifications . . . . . . . . . . . 39

Types 8289, 8298, 8328, 8341, 8344, and 8382 . . 40Types 8287, 8296, 8299, 8327, 8340, 8343, and 8381 41Types 8288, 8297, 8326, 8329, 8342, and 8380 . . 42

Chapter 4. General Checkout . . . . . 43Problem determination tips . . . . . . . . . 44

Chapter 5. Diagnostics usingPC-Doctor for DOS . . . . . . . . . 47Starting PC-Doctor from the Rescue and Recoveryworkspace. . . . . . . . . . . . . . . 47Starting PC-Doctor from a diagnostic diskette orCD-ROM . . . . . . . . . . . . . . . 48Diagnostics program download. . . . . . . . 48Navigating through the diagnostics programs . . . 48Running diagnostics tests. . . . . . . . . . 48

Test selection . . . . . . . . . . . . . 49Test results . . . . . . . . . . . . . 49Fixed disk advanced test (FDAT) . . . . . . 49Quick and Full erase - hard drive . . . . . . 51

Viewing the test log . . . . . . . . . . . 52

Chapter 6. Using the Setup Utility . . . 53Starting the Setup Utility program. . . . . . . 53Viewing and changing settings . . . . . . . . 53Exiting from the Setup Utility program . . . . . 53Using passwords . . . . . . . . . . . . 53

User Password . . . . . . . . . . . . 54Administrator Password . . . . . . . . . 54Setting, changing, and deleting a password. . . 54

Using Security Profile by Device . . . . . . . 54Selecting a startup device. . . . . . . . . . 55

Selecting a temporary startup device . . . . . 55Changing the startup device sequence . . . . 55

Advanced settings . . . . . . . . . . . . 55

Chapter 7. Symptom-to-FRU Index . . . 57Hard disk drive boot error . . . . . . . . . 57Power Supply Errors . . . . . . . . . . . 57Diagnostic error codes . . . . . . . . . . . 59Beep symptoms . . . . . . . . . . . . . 80No-beep symptoms . . . . . . . . . . . . 82POST error codes . . . . . . . . . . . . 83Miscellaneous error messages . . . . . . . . 86Undetermined problems . . . . . . . . . . 88

Chapter 8. FRU lists . . . . . . . . . 89Machine Type 8287 . . . . . . . . . . . . 90Machine Type 8288 . . . . . . . . . . . 100Machine Type 8289 . . . . . . . . . . . 111Machine Type 8296 . . . . . . . . . . . 122Machine Type 8297 . . . . . . . . . . . 134Machine Type 8298 . . . . . . . . . . . 145Machine Type 8299 . . . . . . . . . . . 157Machine Type 8326 . . . . . . . . . . . 164Machine Type 8327 . . . . . . . . . . . 173Machine Type 8328 . . . . . . . . . . . 181Machine Type 8329 . . . . . . . . . . . 190Machine Type 8340 . . . . . . . . . . . 200Machine Type 8341 . . . . . . . . . . . 207Machine Type 8342 . . . . . . . . . . . 216Machine Type 8343 . . . . . . . . . . . 223Machine Type 8344 . . . . . . . . . . . 230Machine Type 8380 . . . . . . . . . . . 237Machine Type 8381 . . . . . . . . . . . 247Machine Type 8382 . . . . . . . . . . . 257

Chapter 9. Additional ServiceInformation . . . . . . . . . . . . 267Security features . . . . . . . . . . . . 267

Hardware controlled Passwords . . . . . . 267Operating system password . . . . . . . 267Vital product data . . . . . . . . . . . 267Management Information Format (MIF) . . . 267

BIOS levels . . . . . . . . . . . . . . 268

Flash update procedures. . . . . . . . . . 268Updating (flashing) BIOS from a diskette orCD-ROM . . . . . . . . . . . . . . 268Updating (flashing) BIOS from your operatingsystem . . . . . . . . . . . . . . 268Recovering from a POST/BIOS update failure 269

Power management . . . . . . . . . . . 270Automatic configuration and power interface(ACPI) BIOS. . . . . . . . . . . . . 270Automatic Power-On features . . . . . . . 270

Recovering software using the Rescue andRecovery program. . . . . . . . . . . . 271

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Starting the Rescue and Recovery workspace 271

Appendix. Notices . . . . . . . . . 273Television output notice . . . . . . . . . . 274

Trademarks . . . . . . . . . . . . . . 274

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Chapter 1. About this manual

This manual contains service and reference information for ThinkCentre

computers listed on the cover. It is intended only for trained servicers who are

familiar with Lenovo computer products.

Before servicing a Lenovo product,be sure to read the Safety Information. SeeChapter 2, Safety information, on page 5.

The Symptom-to-FRU Index and Additional Service Information chapters are notspecific to any machine type and are applicable to all ThinkCentre computers.

This manual includes a complete FRU part number listing for each machine typeand model listed on the cover. If you have internet access, FRU part numbers arealso available at:http:/www.lenovo.com/think/support

This manual does not include procedures for replacing FRUs. For FRU replacementprocedures, refer to the Hardware Replacement Guide for the appropriate machinetype. The Hardware Replacement Guide is available at:http:/www.lenovo.com/think/support.

Important Safety Information

Be sure to read all caution and danger statements in thisbookbefore performingany of the instructions.

Veuillez lire toutes les consignes de type DANGER et ATTENTION du prsentdocument avant dexcuter les instructions.

Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT indieser Dokumentation, bevor Sie irgendwelche Vorgnge durchfhren

Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nelmanuale prima di eseguire una qualsiasi delle istruzioni

Certifique-se de ler todas as instrues de cuidado e perigo neste manual antes deexecutar qualquer uma das instrues

Es importante que lea todas las declaraciones de precaucin y de peligro de estemanual antes de seguir las instrucciones.

Lenovo 2005, 2008. Portions IBM Corp. 2005. 1

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Strategy for replacing FRUs for CTO, CMV, and GAV products

Product definition

Dynamic Configure To Order (CTO)This provides the ability for a customer to configure a Lenovo solutionfrom an eSite, and have this configuration sent to fulfillment, where it is

built and shipped directly to the customer. The machine label, PCEntitlement Warehouse (PEW), eSupport, and the HMM will include theseproducts as the 4-digit machine type (MT) and 3-digit model, where model= CTO (Example: 8129-CTO)

Custom Model Variant (CMV)This is a unique configuration that hasbeen negotiated between Lenovoand the customer. A unique 4-digit MT and 3-digit model is provided tothe customer to place orders (Example: 8129-W15) A CMV is a specialbidoffering. Therefore, it is NOT generally announced.

v The machine type model (MTM) portion of the machine label is the4-digit MT and 3-digit model, where model = CTO (Example:8129-CTO) The PRODUCT ID portion of the machine label is the 4-digitMT and 3-digit CMV model (Example: 8129-W15)

v The PEW record is the 4-digit MT and 3-digit model, where model =CTO (Example: 8129-CTO)

v eSupport will showboth the CTO and CMV machine type models(Example: 8129-CTO and 8129-W15 will be found on the eSupport site.)

v The HMM will have the 4-digit MT and 3-digit CTO model only(Example: 8129-CTO) Again, CMVs are custom models and are notfound in the HMM.

General Announce Variant (GAV)This is a standard model (fixed configuration) GAVs are announced andoffered to all customers. The MTM portion of the machine label is a 4-digitMT and 3-digit model, where model = a fixed model number, not CTO(Example: 8129-F1U) Also, PEW, eSupport, and the HMM will list theseproducts under the same fixed model number.

FRU Identification for CTO, CMV, and GAV productsThere are three information resources to identify which FRUs are used to supportCTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM.

Using PEWv

PEW is the primary source for identifying FRU part numbers and FRUdescriptions for the key commodities for CTO, CMV and GAV products at a MT- serial number level. An example of key commodities are hard disk drives,systemboards, microprocessors, Liquid Crystal Displays (LCDs), and memory.

v Remember, All CTO and CMV products are loaded in PEW under the 4-digitMT and 3-digit model, where model = CTO (Example: 8129-CTO) GAVs areloaded in PEW under the 4-digit MT and 3-digit model, where model = a fixedmodel number, not CTO (Example: 8129-F1U)

v PEW canbe accessed as follows:1. Point yourbrowser to http://w3-3.ibm.com/pc/entitle.2. Under PEW Home, click Machine Lookup.

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3. Under Machine Lookup, click Warranty Information.4. Under Warranty Information, type the MT and Serial number and click

Submit.

The list of key commodities is returned in the PEW record under ComponentInformation.

v Business Partners using Eclaim will access PEW when performing Entitlement

Lookup. Business Partners will enter Loc ID, MT and Serial, and the keycommodities will be returned in the Eclaim record under System Details.

v Authorized Lenovo Business Partners can access Eclaim at the following Website:http://wca.eclaim.com

Using eSupportFor Key Commodities (Examples - hard disk drive, system board,microprocessor, LCD, and memory)

v eSupport canbe used to view the list of key commoditiesbuilt in a particularmachine serial (this is the same record found in PEW)

v eSupport canbe accessed at the following Web site:http://www.lenovo.com/think/support

v To view the key commodities:1. Click Parts information.2. Under Parts information, click Parts lookup.3. Under Parts lookup, type the model type and serial number; then click

Continue.

The key commodities are returned in the eSupport record under Partsshipped with your system.

For the remaining FRUs (the complete list of FRUs at the MT Model level)

v eSupport canbe used to view the complete list of FRUs for a machine type andmodel.

v

To view the complete list of FRUs for a machine type:1. Point yourbrowser to http://www.lenovo.com/think/support.2. Type the machine type (Example: 8129) in the Use Quick Path field; then

click Go.3. Under Browse by product, click Continue.4. Under Important information, click Parts information.5. In the Refine results field, select Service parts; then click the entry for your

machine type.

The list of service partsby description, with applicable machine type modeland FRU part number is displayed.

Using the HMMv Use the HMM as aback-up to PEW and eSupport to view the complete list of

FRU part numbers at the MT Model level.

Important information about replacing RoHS compliant FRUs

RoHS, The Restriction of Hazardous Substances in Electrical and ElectronicEquipment Directive (2002/95/EC) is a European Union legal requirementaffecting the global electronics industry. RoHS requirements must beimplemented on Lenovo products placed on the market afterJune 2006. Productson the market beforeJune 2006 are not required to have RoHS compliant parts.

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So, if the parts are not compliant originally, replacement parts can also benoncompliant, but in all cases, if the parts are compliant, the replacement partsmust also be compliant.

Lenovo plans to transition to RoHS compliance wellbefore the implementationdate and expects its suppliers tobe ready to support Lenovos requirements andschedule. Products sold in 2005, will contain some RoHS compliant FRUs. The

following statement pertains to these products and any product Lenovo producescontaining RoHS compliant parts.

RoHS compliant ThinkCentre parts have unique FRU part numbers. Before or afterJune, 2006, failed RoHS compliant parts must alwaysbe replaced using RoHScompliant FRUs, so only the FRUs identified as compliant in the system HMM ordirect substitutions for those FRUs canbe used.

Products marketed beforeJune 2006 Products marketed afterJune 2006

Current or originalpart

Replacement FRU Current or originalpart

Replacement FRU

Non-RoHS Canbe Non-RoHS Must be RoHS Must be RoHS

Non-RoHS Canbe RoHSNon-RoHS Can sub to RoHS

RoHS Must be RoHS

Note: A direct substitution is a part with a different FRU part number that isautomatically shipped by the distribution center at the time of order.

Related Web URLs are:

v Lenovo information for Suppliers website:http://www-03.ibm.com/procurement/proweb.nsf/ContentDocsByTitle/United+States~Information+for+suppliers

v RoHS Directive:http://europa.eu.int/eur-lex/pri/en/oj/dat/2003/l_037/l_03720030213en00190023.pdf

v California Senate Bills 20, 50:http://www.ciwmb.ca.gov/HHW/Events/AnnualConf/2004/presentation/MPaparian.pdf


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Chapter 2. Safety information

This chapter contains the safety information that you need tobe familiar withbefore servicing a computer.

General safety

Follow these rules to ensure general safety:

v Observe good housekeeping in the area of the machines during and aftermaintenance.

v When lifting any heavy object:

1. Ensure you can stand safely without slipping.

2. Distribute the weight of the object equallybetween your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt tolift.

4. Lift by standing orby pushing up with your leg muscles; this action removesthe strain from the muscles in yourback. Do not attempt to lift any objects thatweigh more than 16 kg (35 lb) or objects that you think are too heavy for you.

v Do not perform any action that causes hazards to the customer, or that makesthe equipment unsafe.

v Before you start the machine, ensure that other service representatives and thecustomers personnel are not in a hazardous position.

v Place removed covers and other parts in a safe place, away from all personnel,while you are servicing the machine.

v Keep your tool case away from walk areas so that other people will not trip overit.

v

Do not wear loose clothing that canbe trapped in the moving parts of amachine. Ensure that your sleeves are fastened or rolled up above your elbows.If your hair is long, fasten it.

v Insert the ends of your necktie or scarf inside clothing or fasten it with anonconductive clip, approximately 8 centimeters (3 inches) from the end.

v Do not wearjewelry, chains, metal-frame eyeglasses, or metal fasteners for yourclothing.

Remember: Metal objects are good electrical conductors.

v Wear safety glasses when you are: hammering, drilling soldering, cutting wire,attaching springs, using solvents, or working in any other conditions that might

be hazardous to your eyes.

v After service, reinstall all safety shields, guards, labels, and ground wires.

Replace any safety device that is worn or defective.v Reinstall all covers correctlybefore returning the machine to the customer.

Electrical safety


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CAUTION:Electrical current from power, telephone, and communication cables can behazardous. To avoid personal injury or equipment damage, disconnect theattached power cords, telecommunication systems, networks, and modems beforeyou open the server/workstation covers, unless instructed otherwise in theinstallation and configuration procedures.

Observe the following rules when working on electrical equipment.Important: Use only approved tools and test equipment. Some hand tools have

handles covered with a soft material that does not insulate you whenworking with live electrical currents.

Many customers have, near their equipment, rubber floor mats thatcontain small conductive fibers to decrease electrostatic discharges. Donot use this type of mat to protect yourself from electrical shock.

v Find the room emergency power-off (EPO) switch, disconnecting switch, orelectrical outlet. If an electrical accident occurs, you can then operate the switchor unplug the power cord quickly.

v Do not work alone under hazardous conditions or near equipment that hashazardous voltages.

v Disconnect all powerbefore:

Performing a mechanical inspection

Working near power supplies

Removing or installing main unitsv Before you start to work on the machine, unplug the power cord. If you cannot

unplug it, ask the customer to power-off the wallbox that supplies power to themachine and to lock the wallbox in the off position.

v If you need to work on a machine that has exposed electrical circuits, observethe following precautions:

Ensure that another person, familiar with the power-off controls, is near you.

Remember: Another person must be there to switch off the power, ifnecessary.

Use only one hand when working with powered-on electrical equipment;keep the other hand in your pocket orbehind yourback.

Remember: There must be a complete circuit to cause electrical shock. Byobserving the above rule, you may prevent a current from passing throughyourbody.

When using testers, set the controls correctly and use the approved probeleads and accessories for that tester.

Stand on suitable rubber mats (obtained locally, if necessary) to insulate youfrom grounds such as metal floor strips and machine frames.

Observe the special safety precautions when you work with very high voltages;these instructions are in the safety sections of maintenance information. Useextreme care when measuring high voltages.

v Regularly inspect and maintain your electrical hand tools for safe operationalcondition.

v Do not use worn orbroken tools and testers.

v Never assume that power hasbeen disconnected from a circuit. First, check that ithasbeen powered-off.


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v Always look carefully for possible hazards in your work area. Examples of thesehazards are moist floors, nongrounded power extension cables, power surges,and missing safety grounds.

v Do not touch live electrical circuits with the reflective surface of a plastic dentalmirror. The surface is conductive; such touching can cause personal injury andmachine damage.

v

Do not service the following parts with the power on when they are removedfrom their normal operating places in a machine:

Power supply units

Pumps

Blowers and fans

Motor generators

and similar units. (This practice ensures correct grounding of the units.)

v If an electrical accident occurs:

Use caution; do not become a victim yourself.

Switch off power.

Send another person to get medical aid.

Safety inspection guide

The intent of this inspection guide is to assist you in identifying potentially unsafeconditions on these products. Each machine, as it was designed and built, hadrequired safety items installed to protect users and service personnel from injury.This guide addresses only those items. However, good judgment should be used toidentify potential safety hazards due to attachment of features or options notcovered by this inspection guide.

If any unsafe conditions are present, you must determine how serious the apparenthazard could be and whether you can continue without first correcting theproblem.

Consider these conditions and the safety hazards they present:

v Electrical hazards, especially primary power (primary voltage on the frame cancause serious or fatal electrical shock)

v Explosive hazards, such as a damaged CRT face orbulging capacitor

v Mechanical hazards, such as loose or missing hardware

The guide consists of a series of steps presented in a checklist. Begin the checkswith the power off, and the power cord disconnected.

Checklist:

1. Check exterior covers for damage (loose,broken, or sharp edges)2. Power-off the computer. Disconnect the power cord.

3. Check the power cord for:

a. A third-wire ground connector in good condition. Use a meter to measurethird-wire ground continuity for 0.1 ohm or lessbetween the externalground pin and frame ground.

b. The power cord should be the appropriate type as specified in the partslistings.

c. Insulation must not be frayed or worn.

4. Remove the cover.

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5. Check for any obvious alterations. Use good judgment as to the safety of anyalterations.

6. Check inside the unit for any obvious unsafe conditions, such as metal filings,contamination, water or other liquids, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Check that the power-supply cover fasteners (screws or rivets) have not been

removed or tampered with.

Handling electrostatic discharge-sensitive devices

Any computer part containing transistors or integrated circuits (ICs) should beconsidered sensitive to electrostatic discharge (ESD) ESD damage can occur whenthere is a difference in charge between objects. Protect against ESD damage byequalizing the charge so that the machine, the part, the work mat, and the personhandling the part are all at the same charge.

Notes:

1. Use product-specific ESD procedures when they exceed the requirements notedhere.

2. Make sure that the ESD protective devices you use have been certified (ISO9000) as fully effective.

When handling ESD-sensitive parts:

v Keep the parts in protective packages until they are inserted into the product.

v Avoid contact with other people.

v Wear a grounded wrist strap against your skin to eliminate static on yourbody.

v Prevent the part from touching your clothing. Most clothing is insulative andretains a charge even when you are wearing a wrist strap.

v Use the black side of a grounded work mat to provide a static-free work surface.The mat is especially useful when handling ESD-sensitive devices.

v

Select a grounding system, such as those listed below, to provide protection thatmeets the specific service requirement.

Note: The use of a grounding system is desirable but not required to protectagainst ESD damage.

Attach the ESD ground clip to any frame ground, ground braid, or green-wireground.

Use an ESD common ground or reference point when working on adouble-insulated orbattery-operated system. You can use coax orconnector-outside shells on these systems.

Use the round ground-prong of the ac plug on ac-operated computers.

Grounding requirementsElectrical grounding of the computer is required for operator safety and correctsystem function. Proper grounding of the electrical outlet canbe verified by acertified electrician.


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Safety notices (multi-lingual translations)

The caution and danger safety notices in this section are provided in the followinglanguages:

v English

v Arabic

v

Brazilian/Portuguesev Chinese (simplified)

v Chinese (traditional)

v Frenchv German

v Hebrew

v Italian

v Korean

v Spanish

DANGER

Electrical current from power, telephone and communication cables is hazardous.

To avoid a shock hazard:

v Do not connect or disconnect any cables or perform installation, maintenance,or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical outlet.

v Connect to properly wired outlets any equipment that will be attached to thisproduct.

v When possible, use one hand only to connect or disconnect signal cables.

v Never turn on any equipment when there is evidence of fire, water, orstructural damage.

v Disconnect the attached power cords, telecommunications systems, networks,and modems before you open the device covers, unless instructed otherwisein the installation and configuration procedures.

v Connect and disconnect cables as described in the following table wheninstalling, moving, or opening covers on this product or attached devices.

To Connect To Disconnect

1. Turn everything OFF.2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.


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CAUTION:When replacing the lithium battery, use only Part Number 33F8354 or anequivalent type battery recommended by the manufacturer. If your system has amodule containing a lithium battery, replace it only with the same module typemade by the same manufacturer. The battery contains lithium and can explode ifnot properly used, handled, or disposed of.

Do not:

v Throw or immerse into water

v Heat to more than 100C (212F)

v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

CAUTION:When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices,or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product couldresult in exposure to hazardous laser radiation. There are no serviceable partsinside the device.

v Use of controls or adjustments or performance of procedures other than thosespecified herein might result in hazardous radiation exposure.

DANGER: Some laser products contain an embedded Class 3A or Class 3B laserdiode. Note the following:

Laser radiation when open. Do not stare into the beam, do not viewdirectly with optical instruments, and avoid direct exposure to thebeam.

18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

CAUTION:Use safe practices when lifting.


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CAUTION:The power control button on the device and the power switch on the power

supply do not turn off the electrical current supplied to the device. The devicealso might have more than one power cord. To remove all electrical current fromthe device, ensure that all power cords are disconnected from the power source.

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PERIGO

A corrente eltrica proveniente de cabos de alimentao, de telefone e decomunicaes perigosa.

Para evitar risco de choque eltrico:

v No conecte nem desconecte nenhum cabo ou execute instalao, manutenoou reconfigurao deste produto durante uma tempestade com raios.

v Conecte todos os cabos de alimentao a tomadas eltricas corretamenteinstaladas e aterradas.

v Todo equipamento que for conectado a este produto deve ser conectado atomadas corretamente instaladas.

v Quando possvel, utilize apenas uma das mos para conectar ou desconectarcabos de sinal.

v Nunca ligue nenhum equipamento quando houver evidncia de fogo, gua oudanos estruturais.

v Antes de abrir tampas de dispositivos, desconecte cabos de alimentao,sistemas de telecomunicao, redes e modems conectados, a menos queespecificado de maneira diferente nos procedimentos de instalao econfigurao.

v Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguirao instalar, mover ou abrir tampas deste produto ou de dispositivos conectados.

Para Conectar: Para Desconectar:

1. DESLIGUE Tudo.

2. Primeiramente, conecte todos os cabosaos dispositivos.

3. Conecte os cabos de sinal aosconectores.

4. Conecte os cabos de alimentao stomadas.

5. LIGUE os dispositivos.

1. DESLIGUE Tudo.

2. Primeiramente, remova os cabos dealimentao das tomadas.

3. Remova os cabos de sinal dos conectores.

4. Remova todos os cabos dos dispositivos.


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CUIDADO:

Ao substituir a bateria de ltio, utilize apenas uma bateria com Nmero de Pea33F8354 ou um tipo de bateria equivalente recomendado pelo Se o seu sistemapossui um mdulo com uma bateria de ltio, substitua-o apenas por um mdulodo mesmo tipo e do mesmo fabricante. A bateria contm ltio e pode explodir seno for utilizada, manuseada ou descartada de maneira correta.

No:

v Jogue ou coloque na gua

v Aquea a mais de 100C (212F)

v Conserte nem desmonte

Descarte abateria conforme requerido pelas leis ou regulamentos locais.

PRECAUCIN:

Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM,dispositivos de fibra tica ou transmissores) estiverem instalados, observe oseguinte:

v No remova as tampas. A remoo das tampas de um produto a laser poderesultar em exposio prejudicial radiao de laser. No existem peas quepodem ser consertadas no interior do dispositivo.

v A utilizao de controles ou ajustes ou a execuo de procedimentos diferentesdos especificados aqui pode resultar em exposio prejudicial radiao.

PERIGO

Alguns produtos a laser contm diodo de laser integrado da Classe 3A ou daClasse 3B. Observe o seguinte:

Radiao a laser quando aberto. No olhe diretamente para o feixe a olho nu oucom instrumentos pticos e evite exposio direta ao feixe.


CUIDADO:

Utilize procedimentos de segurana para levantar equipamentos.


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CUIDADO:

O boto de controle de alimentao do dispositivo e oboto para ligar/desligar dafonte de alimentao no desligam a corrente eltrica fornecida ao dispositivo. Odispositivo tambm pode ter mais de um cabo de alimentao. Para remover todaa corrente eltrica do dispositivo, assegure que todos os cabos de alimentaoestejam desconectados da fonte de alimentao.

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DANGER

Le courant lectrique provenant de lalimentation, du tlphone et des cbles detransmission peut prsenter un danger.

Pour viter tout risque de choc lectrique :

v Ne manipulez aucun cble et neffectuez aucune opration dinstallation,dentretien ou de reconfiguration de ce produit au cours dun orage.

v Branchez tous les cordons dalimentation sur un socle de prise de courantcorrectement cbl et mis la terre.

v Branchez sur des socles de prise de courant correctement cbls tout quipementconnect ce produit.

v Lorsque cela est possible, nutilisez quune seule main pour connecter oudconnecter les cbles dinterface.

v Ne mettezjamais un quipement sous tension en cas dincendie ou dinondation,ou en prsence de dommages matriels.

v Avant de retirer les carters de lunit, mettez celle-ci hors tension et dconnectezses cordons dalimentation, ainsi que les cbles qui la relient aux rseaux, auxsystmes de tlcommunication et aux modems (sauf instruction contrairementionne dans les procdures dinstallation et de configuration)

v Lorsque vous installez, que vous dplacez, ou que vous manipulez le prsentproduit ou des priphriques qui lui sont raccords, reportez-vous auxinstructions ci-dessous pour connecter et dconnecter les diffrents cordons.

Connexion Dconnexion

1. Mettez les units HORS TENSION.

2. Commencez parbrancher tous lescordons sur les units.

3. Branchez les cbles dinterface sur desconnecteurs.

4. Branchez les cordons dalimentation surdes prises.

5. Mettez les units SOUS TENSION.

1. Mettez les units HORS TENSION.

2. Dbranchez les cordons dalimentationdes prises.

3. Dbranchez les cbles dinterface desconnecteurs.

4. Dbranchez tous les cbles des units.


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ATTENTION:

Remplacer la pile au lithium usage par une pile de rfrence identiqueexclusivement, (rfrence 33F8354), ou suivre les instructions du fabricant qui endfinit les quivalences. Si votre systme est dot dun module contenant unepile au lithium, vous devez le remplacer uniquement par un module identique,produit par le mme fabricant. La pile contient du lithium et peut exploser encas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebutinapproprie.

Ne pas :

v la jeter leau,

v lexposer des tempratures suprieures 100C,

v chercher la rparer ou la dmonter.

Ne pas mettre la pile la poubelle. Pour la mise au rebut, se reporter larglementation en vigueur.

ATTENTION:

Si des produits laser (tels que des units de CD-ROM, de DVD-ROM, desunits fibres optiques, ou des metteurs) sont installs, prenez connaissancedes informations suivantes :

v Ne retirez pas le carter. En ouvrant lunit de CD-ROM ou de DVD-ROM,vous vous exposez au rayonnement dangereux du laser. Aucune pice delunit nest rparable.

v Pour viter tout risque dexposition au rayon laser, respectez les consignes derglage et dutilisation des commandes, ainsi que les procdures dcrites dansle prsent manuel.

DANGER

Certains produits laser contiennent une diode laser intgre de classe 3A ou3B. Prenez connaissance des informations suivantes:

Rayonnement laser lorsque le carter est ouvert. Evitez toute expositiondirecte aurayon laser. Evitez de regarder fixement le faisceau ou delobserver laidedinstruments optiques.


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ATTENTION:

Soulevez la machine avec prcaution.

ATTENTION:

Linterrupteur de contrle dalimentation de lunit et linterrupteur dublocdalimentation ne coupent pas le courant lectrique alimentantlunit. En outre,le systme peut tre quip de plusieurs cordonsdalimentation. Pour mettrelunit hors tension, vous devez dconnectertous les cordons de la sourcedalimentation.

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VORSICHT

An Netz-, Telefon- und Datenleitungen knnen gefhrliche Spannungen anliegen.

Aus Sicherheitsgrnden:

v Bei Gewitter an diesem Gert keine Kabel anschlieen oder lsen. Fernerkeine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchfhren.

v Gert nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetemSchutzkontakt anschlieen.

v Alle angeschlossenen Gerte ebenfalls an Schutzkontaktsteckdosen mitordnungsgem geerdetem Schutzkontakt anschlieen.

v Die Signalkabel nach Mglichkeit einhndig anschlieen oder lsen, umeinen Stromschlag durch Berhren von Oberflchen mit unterschiedlichemelektrischem Potenzial zu vermeiden.

v Gerte niemals einschalten, wenn Hinweise auf Feuer, Wasser oderGebudeschden vorliegen.

v Die Verbindung zu den angeschlossenen Netzkabeln,Telekommunikationssystemen, Netzwerken und Modems ist vor dem ffnendes Gehuses zu unterbrechen, sofern in den Installations- undKonfigurationsprozeduren keine anders lautenden Anweisungen enthaltensind.

v Zum Installieren, Transportieren und ffnen der Abdeckungen desComputers oder der angeschlossenen Einheiten die Kabel gem derfolgenden Tabelle anschlieen und abziehen.

Zum Anschlieen der Kabel gehen Sie

wie folgt vor

Zum Abziehen der Kabel gehen Sie wie

folgt vor1. Schalten Sie alle Einheiten AUS.

2. Schlieen Sie erst alle Kabel an dieEinheiten an.

3. Schlieen Sie die Signalkabel an dieBuchsen an.

4. Schlieen Sie die Netzkabel an dieSteckdose an.

5. Schalten Sie die Einheit EIN.

1. Schalten Sie alle Einheiten AUS.

2. Ziehen Sie zuerst alle Netzkabel aus denNetzsteckdosen.

3. Ziehen Sie die Signalkabel aus denBuchsen.

4. Ziehen Sie alle Kabel von den Einheitenab.


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CAUTION:

Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer33F8354 oder eine gleichwertige, vom Hersteller empfohlene Batterie ersetzen.Enthlt das System ein Modul mit einer Lithiumbatterie, dieses nur durch einModul desselben Typs und von demselben Hersteller ersetzen. Die Batterie enthltLithium und kannbei unsachgemer Verwendung, Handhabung oder Entsorgungexplodieren.

Die Batterie nicht:

v mit Wasser in Berhrungbringen.

v ber 100 C erhitzen.

v reparieren oder zerlegen.

Die rtlichen Bestimmungen fr die Entsorgung von Sondermllbeachten.

ACHTUNG:

Bei der Installation von Lasergerten (wie CD-ROM-Laufwerken, DVD-aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendesbeachten:

v Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen desLasergerts knnen gefhrliche Laserstrahlungen freigesetzt werden. DasGert enthlt keine zu wartenden Teile.

v Werden Steuerelemente, Einstellungen oder Durchfhrungen von Prozedurenanders als hier angegeben verwendet, kann gefhrliche Laserstrahlungauftreten.

VORSICHT

Einige Lasergerte enthalten eine Laserdiode der Klasse 3A oder 3B. BeachtenSie Folgendes:

Laserstrahlung bei geffneter Verkleidung. Nicht in den Strahl blicken. KeineLupen oder Spiegel verwenden. Strahlungsbereich meiden.


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ACHTUNG:

Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.

ACHTUNG:

Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgungfr die Einheit nicht unterbrochen. Die Einheit kann auch mit mehrerenNetzkabeln ausgestattet sein. Um die Stromversorgung fr die Einheitvollstndig zu unterbrechen, mssen alle zum Gert fhrenden Netzkabel vomNetz getrennt werden.

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PERICOLO

La corrente elettrica proveniente dai cavi di alimentazione, del telefono e dicomunicazione pu essere pericolosa.

Per evitare il rischio di scosse elettriche:

v Non collegare o scollegare qualsiasi cavo oppure effettuare linstallazione, lamanutenzione o la riconfigurazione del prodotto durante un temporale.

v Collegare tutti i fili elettrici a una presa di alimentazione correttamentecablata e dotata di messa a terra.

v Collegare alle prese elettriche appropriate tutte le apparecchiature cheverranno utilizzate per questo prodotto.

v Se possibile, utilizzare solo una mano per collegare o scollegare i cavi disegnale.

v Non accendere assolutamente apparecchiature in presenza di incendi, perditedacqua o danno strutturale.

v Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e ilmodem prima di aprire i coperchi del dispositivo, salvo istruzioni contrarierelative alle procedure di installazione e configurazione.

v Collegare e scollegare i cavi come descritto nella seguente tabella quandovengono effettuate operazioni di installazione, spostamento o apertura deicoperchi di questo prodotto o delle unit collegate.

Per collegarsi Per scollegarsi

1. SPEGNERE le apparecchiature.

2. Innanzitutto, collegare tutti i cavi alleunit.

3. Collegare i cavi di segnale ai connettori.

4. Collegare i cavi di alimentazione allapresa.

5. Accendere lunit.

1. SPEGNERE le apparecchiature.

2. Innanzitutto, rimuovere i cavi dialimentazione dalla presa.

3. Rimuovere i cavi di segnale daiconnettori.

4. Rimuovere tutti i cavi dalle unit.


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ATTENZIONE:

Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 33F8354o un tipo di batteria equivalente consigliato dal produttore. Se sul sistema presente un modulo che contiene una batteria al litio, sostituirlo solo con untipo di modulo dello stesso tipo della stessa casa di produzione. La batteriacontiene litio e pu esplodere se usata, maneggiata o smaltita in modo noncorretto.

Non:

v Gettare o immergere la batteria nellacqua

v Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F)

v Smontarla, ricaricarla o tentare di ripararla

Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82e successive disposizioni e disposizioni locali)

ATTENZIONE:

Quando vengono installati prodotti laser (quali CD-ROM, unit DVD-ROM,unit a fibre ottiche o trasmittenti), tener presente quanto segue:

v Non rimuovere gli sportelli. Lapertura di ununit laser pu determinarelesposizione a radiazioni laser pericolose. Allinterno dellunit non vi sonoparti su cui effettuare lassistenza tecnica.

v Lutilizzo di controlli, regolazioni o lesecuzione di procedure non descritti nelpresente manuale possono provocare lesposizione a radiazioni pericolose.

PERICOLO

Alcune unit laser contengono un diodo laser di Classe 3A o Classe 3B. Tenerpresente quanto segue:

Aprendo lunit vengono emesse radiazioni laser. Non fissare il fascio, nonguardarlo direttamente con strumenti ottici ed evitare lesposizione al fascio.


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18 kg 32 kg 55 kg

ATTENZIONE:

Prestare attenzione nel sollevare lapparecchiatura.

ATTENZIONE:

Il pulsante di controllo dellalimentazione presente sullunit e linterruttoredellalimentatore non disattivano lalimentazione corrente fornita allunit. Epossibile che lunit disponga di pi cavi di alimentazione. Per disattivarelalimentazione dallunit, accertarsi che tutti i cavi di alimentazione sianoscollegati dalla fonte di alimentazione.

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PELIGRO

La corriente elctrica procedente de cables de alimentacin, telfonos y cables decomunicacin puede ser peligrosa.

Para evitar el riesgo de descarga elctrica:

v No conecte ni desconecte los cables ni realice ninguna tarea de instalacin,mantenimiento o reconfiguracin de este producto durante una tormentaelctrica.

v Conecte todos los cables de alimentacin a tomas de corriente debidamentecableadas y conectadas a tierra.

v Cualquier equipo que se conecte a este producto tambin debe conectarse atomas de corriente debidamente cableadas.

v Siempre que sea posible, utilice una sola mano para conectar o desconectar los

cables de seal.v No encienda nunca un equipo cuando hay seales de fuego, agua o daosestructurales.

v Desconecte los cables de alimentacin, los sistemas de telecomunicaciones, lasredes y los mdems conectados antes de abrir las cubiertas de los dispositivos,a menos que se indique lo contrario en los procedimientos de instalacin yconfiguracin.

v Conecte y desconecte los cables, como se describe en la tabla siguiente,cuando instale, mueva o abra las cubiertas de este producto o de losdispositivos conectados.

Para conectar Para desconectar

1. APGUELO todo.2. En primer lugar, conecte todos los

cables a los dispositivos.

3. Conecte los cables de seal a losconectores.

4. Enchufe los cables de alimentacin a lastomas de corriente.

5. Encienda el dispositivo.

1. APGUELO todo.2. En primer lugar, desenchufe los cables de

alimentacin de las tomas de corriente.

3. Desconecte los cables de seal de losconectores.

4. Desconecte todos los cables de losdispositivos.


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PRECAUCIN:

Cuando sustituya una batera de litio, utilice solamente una batera nmero depieza 33F8354 u otra de tipo equivalente recomendada por el fabricante. Si susistema dispone de un mdulo que contiene una batera de litio, reemplceloslo con el mismo tipo de mdulo, del mismo fabricante. La batera contienelitio y puede explotar si no se utiliza, manipula o desecha correctamente.

No debe:

v Arrojarla al agua o sumergirla en ella

v Exponerla a temperaturas superiores a 100C (212F)

v Repararla o desmontarla

Deshgase de la batera segn especifiquen las leyes o normas locales.

PRECAUCIN:

Cuando haya productos lser (como unidades de CD-ROM, unidades de DVD,dispositivos de fibra ptica o transmisores) instalados, tenga en cuenta losiguiente:

v No quite las cubiertas. Si quita las cubiertas del producto lser, podra quedarexpuesto a radiacin lser peligrosa. Dentro del dispositivo no existe ningunapieza que requiera servicio tcnico.

v Si usa controles o ajustes o realiza procedimientos que no sean losespecificados aqu, podra exponerse a radiaciones peligrosas.

PELIGRO

Algunos productos lser tienen incorporado un diodo lser de clase 3A o clase3B. Tenga en cuenta lo siguiente:

Cuando se abre, queda expuesto a radiacin lser. No mire directamente al rayolser, ni siquiera con instrumentos pticos, y evite exponerse directamente alrayo lser.


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PRECAUCIN:

Adopte procedimientos seguros al levantar el equipo.

PRECAUCIN:

El botn de control de alimentacin del dispositivo y el interruptor dealimentacin de la fuente de alimentacin no desconectan la corriente elctricasuministrada al dispositivo. Adems, el dispositivo podra tener ms de un cablede alimentacin. Para suprimir toda la corriente elctrica del dispositivo,asegrese de que todos los cables de alimentacin estn desconectados de latoma de corriente.

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Chapter 3. General information

This chapter provides general information that applies to all machine typessupported by this publication.

The ThinkVantage Productivity Center program

Use the ThinkVantage Productivity Center program for general information aboutthe use, operation, and maintenance of the computer. The ThinkVantageProductivity Center program also contains information to help solve problems andget repair service or other technical assistance. The ThinkVantage ProductivityCenter program is preinstalled on most ThinkCentre products.

Additional information resources

If you have Internet access, the most up-to-date information for your computer is

available from the World Wide Web.You can find the following information:v FRU and CRU removal and installation instructionsv Publicationsv Troubleshooting informationv Parts informationv Downloads and driversv Links to other useful sources of information

To access this information, point yourbrowser to http://www.lenovo.com/think/support/.

Physical specificationsThis section details the physical specifications for each computer Type.


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Types 8289, 8298, 8328, 8341, 8344, and 8382This section lists the physical specifications.

Dimensions

Width: 310 mm (12.2 in.)

Height: 85 mm (3.35 in.)

Depth: 358 mm (14.1 in.)Weight

Minimum configuration as shipped: 7.3 kg (16 lbs)

Maximum configuration: 8.5 kg (18.7 lbs)

Environment

Air temperature:

Operating at 0 - 3000 ft (914.4 m): 10 to 35C (50to 95F)

Operating at 3000 ft - 7000 ft (2134 m): 10 to 32C(50 to 89.6F)

Non-operating: 10 to 43C (50 to 110F)

Humidity:Operating: 8% to 80%

Non-operating: 8% to 80%

Transit: 8% to 90%

Maximum altitude: 7000 ft (2133.6 m)

Electrical input

Input voltage:

Low range:

Minimum: 100 V ac

Maximum: 127 V ac

Input frequency: 50/60 Hz

Voltage switch setting: 115 V acHigh range:

Minimum: 200 V ac

Maximum: 240V ac


Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate):

Minimum configuration as shipped: 0.10 kVA

Maximum configuration: 0.24 kVA

Heat output (approximate) in British thermal units (Btu)per hour:

Minimum configuration: 239 Btu/hr (70 watts)

Maximum configuration: 768 Btu/hr (225 watts)

Airflow

Approximately 45 cubic meters (16 cubic feet) perminute maximum

Acoustical Noise EmissionsDeclared Sound Power Levels

Idle: 4.0belsOperating: 4.3bels

Average sound-pressure levels

At operator position - 0.5 meters (1.65 ft)Idle: 29 dBAOperating: 34 dBA

At bystander position - 1 meter (3.3 ft)Idle: 26 dBAOperating: 29 dBA

Note: These levels were measured in controlledacoustical environments according to the proceduresspecified by the American National Standards Institute(ANSI) S12.10 and ISO 7779 and are reported inaccordance with ISO 9296. Actual sound-pressure levelsin a given location might exceed the average valuesstated because of room reflections and other nearby noisesources. The declared sound-power levels indicate anupper limit, below which a large number of computerswill operate.


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Types 8287, 8296, 8299, 8327, 8340, 8343, and 8381This section lists the physical specifications.

Dimensions


Width: 178 mm (7.0 in.)


Minimum configuration: 10.5 kg (23 lb)

Maximum configuration: 13.5 kg (30 lb)

Environment

Air temperature:

System on: 10 to 35C (50 to 95 F)System off: 10 to 60C (50 to 140 F)

Maximum altitude: 914 m (3000 ft)Note: The maximum altitude, 914 m (3000 ft), isthe maximum altitude at which the specified airtemperatures apply. At higher altitudes, themaximum air temperatures are lower than thosespecified.

Humidity:

System on: 10% to 80%

System off: 10% to 90%

Electrical input

Input voltage:

Low range:

Minimum: 100 V ac

Maximum: 127 V ac



Minimum: 200 V ac

Maximum: 240 V ac






Note: Power consumption and heat output varydepending on the number and type of optionalfeatures installed and the power-managementoptional features in use.




Airflow

Approximately 1.13 cubic meters per minute (40 cubicfeet per minute) maximum

Acoustical Noise EmissionsDeclared Sound Power Levels

Idle: 4.0belsOperating: 4.3bels

Average sound-pressure levels

At operator position - 0.5 meters (1.65 ft)Idle: 29 dBAOperating: 33 dBA

At bystander position - 1 meter (3.3 ft)Idle: 25 dBAOperating: 30 dBA

Note: These levels were measured in controlledacoustical environments according to the proceduresspecified by the American National Standards Institute(ANSI) S12.10 and ISO 7779 and are reported inaccordance with ISO 9296. Actual sound-pressure levelsin a given location might exceed the average valuesstated because of room reflections and other nearby noisesources. The declared sound-power levels indicate anupper limit, below which a large number of computerswill operate.

Chapter 3. General information 41

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Types 8288, 8297, 8326, 8329, 8342, and 8380This section lists the physical specifications.

Dimensions


Width: 175 mm (6.9 in.)


Minimum configuration: 8.17 kg (18 lb)

Maximum configuration: 10.21 kg (22.5 lb)

Environment

Air temperature:

System on: 10 to 35C (50 to 95 F)System off: 10 to 60C (50 to 140 F)

Maximum altitude: 914 m (3000 ft)Note: The maximum altitude, 914 m (3000 ft), isthe maximum altitude at which the specified airtemperatures apply. At higher altitudes, themaximum air temperatures are lower than thosespecified.

Humidity:

System on: 10% to 80%

System off: 10% to 90%

Electrical input

Input voltage:

Low range:

Minimum: 100 V ac

Maximum: 127 V ac



Minimum: 200 V ac

Maximum: 240 V ac






Note: Power consumption and heat output varydepending on the number and type of optional

features installed and the power-managementoptional features in use.




Airflow

Approximately 2.45 cubic meters (66 cubic feet perminute) maximum

Acoustical noise-emission values

Average sound-pressure levels:

At operator position:

Idle: 31 dBA

Operating: 35 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 28 dBA

Operating: 32 dBADeclared (upper limit) sound-power levels:

Idle: 4.1bels

Operating: 4.4bels

Note: These levels were measured in controlledacoustical environments according to the proceduresspecified by the American National Standards Institute(ANSI) S12.10 and ISO 7779 and are reported inaccordance with ISO 9296. Actual sound-pressure levelsin a given location might exceed the average valuesstated because of room reflections and other nearby noisesources. The declared sound-power levels indicate an

upper limit, below which a large number of computerswill operate.


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Chapter 4. General Checkout

AttentionThe drives in the computer you are servicing might have been rearranged or

the drive startup sequence changed. Be extremely careful during writeoperations such as copying, saving, or formatting. Data or programs canbeoverwritten if you select an incorrect drive.

General error messages appear if a problem or conflict is found by an applicationprogram, the operating system, orboth. For an explanation of these messages, referto the information supplied with that software package.

Notes:

v The default is for this computer toboot up in quiet mode (nobeep, no memory countand checkpoint code display) when no errors are detected by POST.

v To enable beep, memory count, and checkpoint code display when a successful POST

occurs, do the following:1. Start the Setup Utility program. See Starting the Setup Utility program on page 53.

2. Select Start Options.

3. Set Power-On Self-Test to Enhanced.

v Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system.A down-level BIOS might cause false errors and unnecessary replacement of the system

board. For more information on how to determine and obtain the latest level BIOS, seeBIOS levels on page 268.

Use the following procedure to help determine the cause of the problem:

1. Power-off the computer and all external devices.

2. Check all cables and power cords.3. Set all display controls to the middle position.

4. Power-on all external devices.

5. Power-on the computer.v Look for displayed error codesv Listen forbeep codesv Look for readable instructions or a main menu on the display.

If you did not receive the correct response, proceed to step 6.

If you do receive the correct response, proceed to step 8 on page 44.

6. Look at the following conditions and follow the instructions:

v If you hearbeep codes during POST, go to Beep symptoms on page 80.

v If the computer displays a POST error, go to POST error codes on page 83.v If the computer hangs and no error is displayed, continue at step 7.

7. There are three LEDs to help you determine if the power supply and systemboard are working correctly. A powerbutton LED is located on the front of thecomputer and two diagnostic LEDs are located on the power supply at the rearof the computer.

a. Disconnect the power cord from the electrical outlet.

b. Reconnect the power cord to a working electrical outlet.

c. Press the powerbutton.


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d. Observe the LEDs and refer to the following table.

Power LEDGreendiagnostic LED

Yellowdiagnostic LED Action

ON ON OFF This is the normal condition of the LEDs when the power isOK.

OFF OFF OFF Make sure the power cord is attached to a working electrical

outlet.

If the electrical outlet is OK, replace the power supply.

OFF (after thepowerbuttonhasbeenpressed)

ON OFF Replace the systemboard

ON ON ON Replace the power supply

If the Diagnostic LEDs are in the normal condition and the problem persists,replace the systemboard and the microprocessor, one at a time, until thecomputer works correctly.

8. Run the Diagnostic programs. See Chapter 5, Diagnostics using PC-Doctor forDOS, on page 47.

v If you receive an error, replace the part that the diagnostic program calls outor go to Diagnostic error codes on page 59.

v If the test stops and you cannot continue, replace the last device tested.

Problem determination tips

Due to the variety of hardware and software combinations that canbeencountered, use the following information to assist you in problem determination.If possible, have this information available when requesting assistance from ServiceSupport and Engineering functions.

v Machine type and modelv Processor or hard disk upgrades

v Failure symptom

Do diagnostics indicate a failure?

What, when, where, single, or multiple systems?

Is the failure repeatable?

Has this configuration ever worked?

If it hasbeen working, what changes were made prior to it failing?

Is this the original reported failure?v Diagnostics version

Type and version levelv Hardware configuration

Print (print screen) configuration currently in use

BIOS level

v Operating system software

Type and version level

Note: To eliminate confusion, identical systems are considered identical only ifthey:


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1. Are the exact machine type and models

2. Have the same BIOS level

3. Have the same adapters/attachments in the same locations

4. Have the same addressjumpers/terminators/cabling

5. Have the same software versions and levels

6. Have the same Diagnostics Diskette (version)

7. Have the same configuration options set in the system

8. Have the same setup for the operation system control files

Comparing the configuration and software set-upbetween working andnon-working systems will often lead to problem resolution.

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Chapter 5. Diagnostics using PC-Doctor for DOS

Diagnostics are provided by the PC-Doctor program for DOS. These include a fullrange of diagnostic utilities to determine the operating condition of the computers

hardware components.

You can the run diagnostics from the Rescue and Recovery workspace or you cancreate abootable diagnostic diskette from the Rescue and Recovery workspace.Alternatively, you can download either a diskette image or a startable CD-ROMimage (.iso file) from the Customer Support Web site and run diagnostics usingthem.

The latest version of the diagnostics program is available fromhttp://www.lenovo.com/think/support on the World Wide Web. Type yourmachine type into the Use Quick path field and click Go to find the downloadablefiles that are specific to the computer. See Diagnostics program download onpage 48.

Diagnostic error messages appear when a test program finds a problem with ahardware option. For the test programs to properly determine if a test Passed, Failedor Aborted, the test programs check the error-return code at test completion. SeeDiagnostic error codes on page 59.

If an installed device is not recognized by the diagnostics program, that devicemight be defective.

Starting PC-Doctor from the Rescue and Recovery workspace

This procedure describes how to start PC-Doctor from the Rescue and Recovery

workspace.1. If your computer is already on when you start this procedure, shut down the

operating system and turn off the computer.

2. To launch the Rescue and Recovery workspace, repeatedly press the F11 key asyou turn on the computer.

Note: If a user password or an administrator password hasbeen set, theRescue and Recovery workspace is not displayed until you type thepassword.

3. When the Rescue and Recovery workspace is displayed, look for Troubleshooton the left side of the screen. Click Diagnose hardware.

Notes:

a. Additional diagnostic information is available from the Rescue andRecovery workspace, such as a diagnostic overview. Refer to the Rescue andRecovery help system for details.

b. After selecting Diagnose hardware, make sure the computer is restartedusing the restart button on the Rescue and Recovery workspace. Do not usethe power switch to start the reboot.

c. You can also create a set of diagnostic disks from the Rescue and Recoveryworkspace by clicking Create diagnostic disks from the Rescue andRecovery menu.


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Starting PC-Doctor from a diagnostic diskette or CD-ROM

Note: If your computer has no internal diskette drive, an external USB diskettedrive is required when using the diagnostic diskette.

1. If your computer is already on when you start this procedure, shut down theoperating system and turn off the computer.

2. Insert the diskette or CD-ROM in the appropriate drive.3. Turn on the computer.

Note: If the PC-Doctor program fails to start, make sure that the startup devicesequence is configured to allow startup from the diskette or CD-ROMdrive. See Selecting a startup device on page 55.

Diagnostics program download

If you have access to the internet, you can download a diskette image or astartable CD-ROM image (.iso file) of the diagnostics.

To download the latest diagnostics program from the WWW, do the following:v Go to http://www.lenovo.com/think/support.v Type the machine type in the Use Quick Path field and click Go.

v Click Downloads and drivers and scroll down to locate the Enhanceddiagnostics.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

v The Enter key is used to select a menu item.

v The Esc key is used toback up to the previous menu.

v

For online help select F1.

Running diagnostics tests

There are four ways to run the diagnostic tests.

v Using the cursor movement keys, highlight Run Normal Test or Run Quick Testfrom the Diagnostics menu and then press Enter.

This automatically runs a pre-defined group of tests from each test category.Run Normal Test runs a more extensive set of tests than does Run Quick Testand takes longer to complete.

v Press F5 to automatically run all selected tests in all categories. See Testselection on page 49.

v

From within a test category, press Ctrl-Enter to automatically run only theselected tests in that category. See Test selection on page 49.

v Using the cursor movement keys, highlight a single test within a test category,and then press Enter. This runs only that test.

Press Esc at any time to stop the testing process.

Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the field besidethe test description and in the test log. See Viewing the test log on page 52.


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Test selectionTo select one or more tests, use the following procedure.

1. Open the corresponding test category.

2. Using the cursor movement keys, highlight the desired test.

3. Press the space bar.

A selected test is marked by >>. Pressing the space bar again de-selects a testand removes the >>.

4. Repeat steps 2 and 3 above to select all desired tests.

Test resultsDiagnostics test results produce the following error code format:

FunctionCode

Failure Type DeviceID Date ChkDigits Text

v Function Code:

Represents the feature or function within the PC.

v

Failure Type:Represents the type of error encountered.

v DeviceID:

Contains the components unit-ID which corresponds to either a fixed diskdrive, removable media drive, serial or parallel port, processor, specific RIMM,or a device on the PCIbus.

v Date:

Contains the date when the diagnostic test was run. The date is retrieved fromCMOS and displayed using the YYYYMMDD format.

v ChkDigits:

Contains a 2-digit check-digit value to ensure the following:

Diagnostics were run on the specified date. Diagnostics were run on the specified computer.

The diagnostic error code is recorded correctly.

v Text:

Description of the error.

Note: See Diagnostic error codes on page 59 for error code listings.

Fixed diskadvanced test (FDAT)PC-Doctor Fixed-Disk1 Advanced Test module (FDAT) is a full-featured highlyconfigurable fixed-disk test suite. The configurable capabilities of FDAT allow

users to enable or disable specific tests, enable or disable testing features, controlthe test log detail, alter testing parameters, and so on. FDAT tests for and reportsmost commonly found errors on a fixed-disk drive and is able to test up to 128SCSI and 4 IDE drives (up to 132 total drives)

Drive information is gathered through FDATs enumeration of available devicesand user specific configuration parameters located in the FDAT.INI. FDAT usesinformation supplied by these features to indicate specifically what devices are

1. The terms fixed disk and hard disk are used interchangeably.

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available for test, what tests are available for the device, device properties, and soon. To change testing parameters, you modify the FDAT.INI file in PC Doctor forDOS.

FDAT consists of the following subtests and features.

Fixed-Disk Tests:

v Seek Tests: - checks the physical operation of the drive head. Linear Seek

Random Seek

Min-Max Seek

Butterfly Seekv Verify Tests: - checks the integrity of the data present on the media.

Linear Verify

Random Verify

v Surface Scan Tests: - checks the drive media for defects.

Surface Scan (Linear)

Surface Scan (Aggressive) - this is disabled for normal customer use. Surface Scan (Random)

v Self-monitoring, Analysis and Reporting Technology (SMART) - checks theSMART functionality for drives that support SMART.

Start SMART Self-Test

Other Test Features:

v Write-Splice Repair - detects and corrects Error Correction Code errors duringVerify tests.

v Auto Spin Down - a gradual spin down of the drive platters to avoid damagingthe media.

v

Manufacturer Log - an in-depth manufacturer supported log of errors on thedrive.

Multitasking:

To allow simultaneous testing of multiple hard drives whenever possible, theFDAT module is written as a set of multitasking functions. Each drive under testcan run the same test or run a different test at the same time. Each subtest iswritten to handle a single test pass and all test variables are kept track of in astructure unique for each drive.

However, when testing IDE drives, FDAT will not perform simultaneous testing ofIDE drives that are attached to the same IDE cable. For example, if FDAT is testing

four IDE drives on a PC, it will perform simultaneous testing on drives 1 and 3first (master drives), then perform tests on 2 and 4 (slave drives) FDAT will alsoperform simultaneous testing on a master and slave that are on separate IDEcables,but will not perform simultaneous tests on a master and slave on the sameIDE cable. This generally increases the amount of time needed to test multiple IDEdrives.

Another limitation of FDATS multitasking capability is the use of Ultra DMA(UDMA) Only one drive at a time can access the UDMA channel and the UDMA


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channelbuffer must be kept high in order to maintain a speed advantage overother data transfer modes. In order to use the UDMA channel during testing, usersmust disable the multitasking feature.

Destructive versus non-destructive testing:

Most of the tests found in FDAT are non-destructive. This means that PC-Doctor

program will preserve any data that is present on the tested media prior tobeginning any destructive operations (such as write operations) However, userscan run certain tests in destructive mode (i.e. surface scan tests) Destructive testswill speed up testingbecause FDAT does not preserve the data on the media priorto the test beginning. Unlike non-destructive tests, any data present on the mediaprior to the test beginning is lost.

FDAT allows for enabling or disabling destructive tests, as well as specifying arange of destructive and non-destructive sectors on the tested drive. This is donethrough the configuration of the FDAT.INI. If destructive and non-destructiveranges somehow overlap, then the overlapped area is considered non-destructive.For example, if users specifyboth destructive and non-destructive ranges as thesame, then the entire drive is tested as non-destructive.

Quick and Full erase - hard driveThe diagnostics program offers two hard drive format utilities:

v Quick Erase Hard Drive

v Full Erase Hard Drive

The Quick Erase Hard Drive provides a DOS utility that performs the following:

v Destroys the Master Boot Record (MBR) on the hard drive.

v Destroys all copies of the FAT Table on all partitions (both the master andbackup)

v Destroys the partition table.

v Provides messages that warn the user that this is a non-recoverable process.

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The Full Erase Hard Drive provides a DOS utility that performs the following:

v Performs all the steps in Quick Erase.

v Provides a DOS utility that writes random data to all sectors of the hard drive.

v Provides an estimate of time to completion along with a visual representation ofcompletion status.

v Provides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed upbefore using the Quick or Full Erasefunctions.

To select the Quick Erase or Full Erase Hard Drive utility, use the followingprocedure:

1. Select the UTILITY option on the toolbar and press Enter.

2. Select either the QUICK ERASE or FULL ERASE HARD DISK option andfollow the instructions.

Viewing the test log

Errors reported by the diagnostic test willbe displayed by the program as a failedtest.

To view details of a failure or to view a list of test results, use the followingprocedure from any test category screen:

1. Press F3 to activate the log file.

2. Press F3 again to save the file to diskette or press F2 to print the file.


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Chapter 6. Using the Setup Utility

The Setup Utility program is stored in the electrically erasable programmableread-only memory (EEPROM) of the computer. The Setup Utility program is used

to view and change the configuration settings of the computer, regardless of whichoperating system you are using. However, the operating-system settings mightoverride any similar settings in the Setup Utility program.

Starting the Setup Utility program

To start the Setup Utility program, do the following:


2. Repeatedly press the F1 key as you turn on the computer.

Notes:

a. If a password hasbeen set, the Setup Utility program menu is not displayeduntil you type your password. See Using passwords for moreinformation.

b. BIOS settings cannot be changed without the correct password.

c. The Setup Utility might start automatically when the power-on self-test(POST) detects that hardware hasbeen removed or new hardware hasbeeninstalled in your computer.

Viewing and changing settings

The Setup Utility program menu lists items that identify system configurationtopics.

When working with the Setup Utility program menu, you must use the keyboard.The keys used to perform various tasks are displayed at the bottom of each screen.

Exiting from the Setup Utility program

When you finish viewing or changing settings, press Esc to return to the SetupUtility program menu (you might have to press Esc several times) If you want tosave the new settings, press F10.

Using passwords

By using the Setup Utility program, you can set passwords to prevent

unauthorized persons from gaining access to your computer and data. The types ofpasswords used are:v User Password

v Administrator Password

You do not have to set any passwords to use your computer. However, if youdecide to set any passwords, read the following sections.


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User PasswordWhen a User Password is set, the user is prompted to type a valid password eachtime the computer is turned on. The computer cannot be used until a validpassword is typed from the keyboard.

Administrator Password

Setting an Administrator Password deters unauthorized persons from changingconfiguration settings. If you are responsible for maintaining the settings of severalcomputers, you might want to set an Administrator Password.

After you set an Administrator Password, a password prompt is displayed eachtime you try to access the Setup Utility program.

Ifboth the user and administrator passwords are set, you can type eitherpassword. However, to change any configuration settings, you must use youradministrator password.

Setting, changing, and deleting a password

To set, change, or delete a password, do the following:

Note: A password canbe any combination of up to seven characters (A- Z, a-z,and 0-9)

1. Start the Setup Utility program (see Starting the Setup Utility program onpage 53)

2. From the Setup Utility program menu, select Security.

3. Select Set Passwords. Read the information displayed on the right side of thescreen.

Using Security Profile by Device

Security Profile by Device is used to enable or disable user access to the followingdevices:

IDE controller When this feature is set to Disable, all devices connected to theIDE controller (such as hard disk drives or the CD-ROM drive)are disabled and will not be displayed in the systemconfiguration.

Diskette Drive Access When this feature is set to Disable, the diskette drive cannot beaccessed.

Diskette Write Protect When this feature is set to Enable, all diskettes are treated as ifthey are write-protected.

To set Security Profile by Device, do the following:


2. From the Setup Utility program menu, select Security.

3. Select Security Profile by Device.

4. Select the desired devices and settings and press Enter.

5. Return to the Setup Utility program menu, select Exit, and then Save Settingsor Save and exit the Setup Utility.


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Note: If you do not want to save the settings, select Exit the Setup Utilitywithout saving.

Selecting a startup device

If the computer does not start up (boot) from a device such as the CD-ROM,diskette, or hard disk as expected, use one of the following procedures to select a

startup device.

Selecting a temporary startup deviceUse this procedure to startup from anyboot device.

Note: Not all CDs, hard disks, and diskettes are startable (bootable)


2. To open the Startup Device Menu, repeatedly press the F12 key as you turn onthe computer.

Note: Selecting a startup device from this list does not permanently change thestartup sequence; it is valid for one boot cycle only.

Changing the startup device sequenceTo view or permanently change the configured startup device sequence, do thefollowing:


2. Select Startup.

3. Select Startup Sequence. See the information displayed on the right side of thescreen.

4. Select the devices for the Primary Startup Sequence, the Automatic Startup

Sequence, and the Error Startup Sequence.5. Select Exit from the Setup Utility menu and then Save Settings or Save and

exit the Setup Utility.

If you have changed these settings and want to return to the default settings, selectLoad Default Settings on the Exit menu.

Advanced settings

On some computer models the Advanced settings menu includes a setting toEnable/Disable HyperThreading. This feature works only withHyperThreading-aware operating systems such as Microsoft Windows XP. The

default setting for HyperThreading is Enabled. However, if you select Set Defaultsand are using an operating system other than Windows XP, the computerperformance might be degraded. Therefore, you should always setHyperThreading to Disabled unless you are sure your operating system supportsHyperThreading.

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Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The mostlikely cause is listed first. Alwaysbegin with Chapter 4, General Checkout, on

page 43. This index can alsobe used to help you decide which FRUs to haveavailable when servicing a computer. If you are unable to correct the problemusing this index, go to Undetermined problems on page 88.

Notes:

v If you have both an error message and an incorrect audio response, diagnose the errormessage first.

v If you cannot run the diagnostic tests or you get a diagnostic error code when running atest,but did receive a POST error message, diagnose the POST error message first.

v If you did not receive any error message, look for a description of your error symptomsin the first part of this index.

v Check the hard disk drive jumper settingsbefore you replace a hard disk drive.

Hard diskdrive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have thefollowing causes.

Error FRU/Action

The start-up drive is not in the bootsequence in configuration.

Check the configuration and ensure thestart-up drive is in the boot sequence.

No operating system installed on the bootdrive.

Install an operating system on the bootdrive.

The boot sector on the start-up drive iscorrupted.

The drive must be formatted, do thefollowing:1. Attempt toback-up the data on the

failing hard disk drive.

2. Using the operating systems programs,format the hard disk drive.

The drive is defective. Replace the hard disk drive.

Power Supply Errors

If you suspect a power problem, use the following procedures.

Check/Verify FRU/ActionCheck the following for proper installation.

v Power Cord

v On/Off Switch connector

v On/Off Switch Power Supply connector

v System Board Power Supply connectors

v Microprocessor(s) connection

Reseat connectors

Check the power cord for continuity. Power Cord

Check the power-on switch for continuity. Power-on Switch


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1. Turn off the computer and disconnect all external devices.

2. Power-on the computer.

3. There are three LEDs to help you determine if the power supply and systemboard are working correctly. The powerbutton LED is located on the front ofthe computer and the two diagnostic LEDs are located on the power supply at

the rear of the computer. After pressing the powerbutton, observe the LEDsand refer to the following table:

Power LEDGreendiagnostic LED

Yellowdiagnostic LED Action

ON ON OFF This is the normal condition of the LEDs when the power isOK.

OFF OFF OFFv Make sure the power cord is attached to a working

electrical outlet.

v Check the power cord for continuity.

v If the problem persists, replace the power supply.

OFF (after the

powerbuttonhasbeenpressed)

ON OFF Replace the systemboard

ON ON ON Replace the power supply

If the Diagnostic LEDs are in the normal condition and the problem persists,replace the systemboard and the microprocessor, one at a time, until thecomputer works correctly.


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Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. SeeRunning diagnostics tests on page 48 for the specific type for information aboutthe Diagnostic programs.

In the following index, X can represent any number.

Diagnostic Error Code FRU/Action

000-000-XXXBIOS Test Passed

No action

000-002-XXXBIOS Timeout

1. Flash the system. See Flash updateprocedures on page 268

2. Systemboard

000-024-XXXBIOS Addressing test failure


2. Systemboard

000-025-XXX

BIOS Checksum Value error

1. Flash the system. See Flash update

procedures on page 2682. Boot block

3. Systemboard

000-026-XXXFLASH data error


2. Boot block

3. Systemboard

000-027-XXXBIOS Configuration/Setup error

1. Run Setup


3. Boot block

4. Systemboard

000-034-XXXBIOS Buffer Allocation failure

1. Reboot the system


3. Run memory test

4. Systemboard

000-035-XXXBIOS Reset Condition detected


2. Systemboard

000-036-XXX

BIOS Register error

1. Flash the system. See Flash update

procedures on page 2682. Boot block

3. Systemboard

000-038-XXXBIOS Extension failure


2. Adapter card

3. Systemboard

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Diagnostic Error Code FRU/Action

000-039-XXXBIOS DMI data error


2. Systemboard

000-195-XXXBIOS Test aborted by user

Information onlyRe-start the test, if necessary

000-196-XXXBIOS test halt, error threshold exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

000-197-XXXBIOS test warning

1. Make sure the component that is calledout is connected and/or enabled. SeeChapter 6, Using the Setup Utility, onpage 53

2. Re-run test

3. Replace the component that is called outin warning statement

4. Replace the component under test

000-198-XXX

BIOS test aborted1. Make sure the component that is called

out is connected and/or enabled. SeeChapter 6, Using the Setup Utility, onpage 53

2. Flash the sys

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