Nils Herzberg
Global Head of IoT Go-To-Market Strategy - SAP SE
Das Internet der Dinge als Beschleuniger der Digitalisierung- Status Quo und Ausblick -
Optimierte Produktivität
Schnellere AntwortenWeniger
Verschwendung
Geringere Kosten Höhere VerfügbarkeitVerbesserte
Kundenzufriedenheit
Neue Umsatzquellen Präzisere LieferungVerbrauchsorientiere
Preise
Höhere Kapazität Bessere EffizienzAndere
Geschäftsmodelle
‘Better Outcomes’ – Der wirkliche Grund für IoT Projekte
Technologiesprünge verbessern immer wieder den Business CaseBeispiel: Smart Meters
Connectivity19%
Hardware9%
Software55%
Services17%
SIM – basierteLösung60-90€ pro Jahr
2-5€ pro Jahr
LoRaWAN™ -Lösung
Smart Meter Kosten – LTE (SIM-basierte) Lösung
Information Technology
Operational Technology
‘IT / OT Govergance’ – Der Schlüssel zum langfristigen Erfolg
… auf fragmentierte
Backends
Zweckge-bundene
Dashboards treffen …
… händisch in betriebswirt-schaftlicheSysteme
übertragen
Erkenntnissewerden von
Menschen …
… Workflows in den integrierten
Ausführungssystemen
Daten und Vorhersagen triggern
automatisch …
… eine integrierte, intelligente
Ausführungsplatform fürbetriebwirtschaftliche
Prozesse
Machine Learning und künstliche Intelligenz füttert
beinahe in Echtzeit …
‘IT / OT Govergance’ – Der Schlüssel zum langfristigen Erfolg
Across Complete IoT Stack
Data from things and
contextual 3rd party
data
Drives Action and
Outcomes in and beyond
the Digital Core
…SAP IOT FOUNDATION
SAP HANA CLOUD
PLATFORM
ActionInsights
SAP IOT EDGE
INTELLIGENCE
SAP Vision für das Internet der Dinge – THINGS to OUTCOMES
SAP HANA Cloud Platform
SAP IoT Platform
SAP HANA Platform
On-Premise Analytics / Application Framework
IoT Applications
SAP IoT Foundation
Cloud
Non SAP
CloudApplic
ation
Exte
nsio
n
Process & Data
Integration
SAP IoT Foundation
xIoT Client
SAP / Partner
Connected Devices
Machine
Integration
SAP & non-SAP Apps
IoT Applications
SAP HANA
IoT Analytics
CEC
SAP bietet sowohl Cloud als auch OnPremise Lösungen
Connected Manufacturing
Predictive Maintenance
Networked Logistics Hubs
Vehicles Analytics
Vehicles Network
Asset Intelligence
Network
Schon heute bietet SAP IoT Lösungen …
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Hersteller und Nutzer müssen Daten effizient austauschen können
Share
Asset owner #1
Chemicals
Asset owner #1
Mining
Asset owner #1
Utilities
Manufacturer #1
Revisions/service
bulletins
Equipment Subdivision
Electric motor Lubrication system
Stator Reservoir
Rotor Pump
Excitation Motor
Radial bearing Filter
Thrust bearing Cooler
Coupling Valves
Control and monitoring Piping
Control Oil
Actuating device Cooling system
Monitoring Heat exchanger
Valves Filter
Internal power supply Valves
Miscellaneous Piping
hood Pump
Motor
Fan
Maintenance
strategy/ intervals
and tasks
Specifications Value
MOTOR TYPE DC
NUMBER OF PHASES 3P
POWER RATING 570KW
NUMBER OF POLES 2P
VOLTAGE RATING 690 V
ROTATIONAL SPEED
FREQUENCY
FRAME NUMBER
Asset Intelligence Network
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Dazu bedarf es eines neuen Netzwerks von Hersteller und Nutzer
Solution provider network
Contractors
Banks
Suppliers
Service providers
Manufacturer
Distribution
Direct & channel
sales
Solution
Capacity• machine• parts• maintenanceCustomers
Customers
Customers
Solution
Performance• equipment• parts• service
Solution
Output• product line• consumables• operation
Solution consumption
network
Contractors
Banks
Suppliers
Service providers
Operator
Distribution
Direct & channel
sales
Customers
Customers
Customers
My Home
Network Services
t
Connected Assets
0New Notifications
Performance
t
Thresholds Exceeded
2t
Improvement ProjectsTop 3 Categories
t
Register Equipment
Spare Parts ChangeBy Status
Received 10
In Process 4
Applying 6
My Equipment3 Plants
1560EquipmentsCustomer demand for pumps is increasing
News center 2 hours ago
My Models
48Models
Reliability 18
t
My Favorites
4Favorite Pumps
Operator View
VIDEO
PHOTO
SQUARE
Register new Equipment
Pump E23-8384 recognized.
Get meta-data from manufacturer ACME Industries?
CancelOK
Initial Onboarding of new pump
Equipment
Information Structure Instructions Reliability Attachments (0)Announcements (0)
Model Information
Characteristics
Location
Show contextSettings
Pump E23-8384
Class: Pump
Subclass: Centrifugal
Serial Number: 981498149842984
Saline pump 58
Manufacturer: ACME Industries
Model: Super pump E23
Completeness:78 %
Adding additional master data
Equipment
Structure
?please select
Moderate
Booster
Application:
Edit
Information Structure Instructions Reliability Attachments (0)Announcements (0)
Pump E23-8384 Saline pump 58
Show contextSettings
Adding additional master data
Equipment
Information Structure Instructions Reliability Attachments (0)Announcements (0)
Show contextSettings
Mar 12, 2015 - Factory Acceptance Test
Machine Fingerprint
New Fingerprint
Vibration 2Vibration 1
Pump E23-8384
Class: Pump
Subclass: Centrifugal
Serial Number: 981498149842984
Saline pump 58
Manufacturer: ACME Industries
Model: Super pump E23
Completeness:85 %
2-lines Textfield for the comment that has been entered on the popup. If nothing was entered, leave empty. No scrollbar! Truncate with „more…“ If text is longer than the textfield. Leave empty if there is no
comment
Exchanging DigitalFingerprints
Equipment
Pump E23-8384
Class: Pump
Subclass: Centrifugal
Generation: 3
Saline pump 58
Manufacturer: ACME Industries
Model: Super pump E23
Information Structure Instructions Reliability Attachments (0)Announcements (0)
Show contextSettings
Mar 12, 2015 - Factory Acceptance Test
Machine Fingerprint
Vibration
Temperature
Vibration 1 Vibration 2
New Fingerprint
Record New Machine Fingerprint
CancelOK
Type
Comment
First installation
Exchanging DigitalFingerprints
Equipment
Instructions
Information Structure Instructions Reliability Attachments (0)Announcements (0)
Show contextSettings
Sept 17, 2015 - First Installation
Machine Fingerprint
Vibration 2Vibration 1 Main Power Sup…Temp. Outside
New Fingerprint
Pump E23-8384
Class: Pump
Subclass: Centrifugal
Serial Number: 981498149842984
Saline pump 58
Manufacturer: ACME Industries
Model: Super pump E23
Completeness:100 %
2-lines Textfield for the comment that has been entered on the popup. If nothing was entered, leave empty. No scrollbar! Truncate with „more…“ If text is longer than the textfield. Leave empty if there is no
comment
Exchanging DigitalFingerprints
First Installation synced
New World Chemicals
Now
1
My Home
Machine KPIs
t
Connected Assets
1New Notification
Performance
t
Thresholds Exceeded
3t
Improvement ProjectsTop 3 Categories
OPEC Pumps at 3-Year High Despite Oil GlutNews center 34 minutes ago
Reliability 18
First time Fix RateThis month
Average EfficiencyLast 24 hours
99.2 %
Remote fix rateLast week
30.7 %74.9 %
Machine availabilityBy Status
Total 107
With Warnings 7
With Errors 4
Open alertsBy Location
Berlin 107
New York 53
38Bangalore
t
My Favorites
6
My Equipment2670 Customers
15,560Equipments
My Models
163Models
Equipment maker’s view
Power SupplyVibration 1 Vibration 2 Temp Outside
Machine Fingerprint
Pump E23-8384 Saline pump 58
Equipment Machine Fingerprint
Sep 17, 2015 - First Installation
Normal Operations
Threshold
Customer Average
Industry Average
New World Chemicals
Comparing DigitalFingerprints
Power SupplyVibration 1 Vibration 2 Temp Outside
Machine Fingerprint
Pump E23-8384 Saline pump 58
Equipment Machine Fingerprint
Sep 17, 2015 - First Installation
Normal Operations
Threshold
Customer Average
Industry Average
New World Chemicals
Comparing DigitalFingerprints
Power SupplyVibration 1 Vibration 2 Temp Outside
Machine Fingerprint
Pump E23-8384 Saline pump 58
Equipment Machine Fingerprint
Sep 17, 2015 - First Installation
Normal Operations
Threshold
Customer Average
Industry Average
New World Chemicals
Comparing DigitalFingerprints
Power SupplyVibration 1 Vibration 2 Temp Outside
Machine Fingerprint
Pump E23-8384 Saline pump 58
Equipment Machine Fingerprint
Sep 17, 2015 - First Installation
Normal Operations
Threshold
Customer Average
Industry Average
Fingerprint confirmed
New World Chemicals
Comparing DigitalFingerprints
Emerging issue warning
Model E23-8384
Predicted Deviation from plan greater 20%
1
My Home
Machine KPIs
Performance
t
Thresholds Exceeded
4t
Improvement ProjectsTop 3 Categories
Reliability 18
t
Connected Assets
1New NotificationTransportation plan needed for of oil exports
News center 12 minutes ago
First time Fix RateThis month
Average EfficiencyLast 24 hours
99.2 %
Remote fix rateLast week
28.4 %74.9 %
Machine availabilityBy Status
Total 112
With Warnings 9
With Errors 7
Open alertsBy Location
Berlin 119
New York 59
41Bangalore
t
My Favorites
6
My Equipment2670 Customers
15,560Equipments
My Models
163Models
Visualization & Insights
40
50
60
70
80
90
Financial Risk Extrapolation
Pump Model – E23-8384
sts
in M
illio
n U
SD
Connected Assets Overview
Predicted Profit Impact by Location
Pump Model – E23-8384
Service Notifications
Pump Model – E23-8384
Issues by Machine Usage
Pump Model – E23-8384
Engine Over Temp Machine Location
Pump Blockage Part Supplier
2014 - 2015
0
1
2
3
4
5
Alerts Other issues
Customer Profitability for Machine
Pump Model – E23-8384
Customer SLA Impact # of Pumps
(Errors / Total)
New World
Chemicals
3.01 %
of Revenue
3 / 67
ChemTec
International
2.81 %
of Revenue
2 / 53
$$$
$
$
$$
$
% o
f A
ll M
ach
ines
Emerging issue warning
Model E23-8384
Predicted Deviation from plan greater 20%
1
Visualization & Insights
Equipment
Information Structure Instructions Reliability Attachments (0)Announcements (0)
Show contextSettings
Sep 17, 2015 - Operating warning
Machine Fingerprint
Main Power Sup…Temp. OutsideVibration 2
Threshold exceeded 12%
Vibration 1
Threshold exceeded 33%
Pump E23-8384 Saline pump 58
Equipment Machine Fingerprint
2-lines Textfield for the comment that has been entered on the popup. If nothing was entered, leave empty. No scrollbar! Truncate with „more…“ If text is longer than the textfield. Leave empty if there is no
comment
Visualization & Insights
Machine Fingerprint
Pump E23-8384 Saline pump 58
Equipment Machine Fingerprint
Vibration 1 Vibration 2 Temp Outside
Sep 17, 2015 – Operating warning
Power Supply
Normal Operations
Threshold
Customer Average
Industry Average
Visualization & Insights
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
… mit weiteren relevanten Lösungen in der Pipeline
Intelligent Consumer &
Customer
Quality & Process Analytics
Self Optimized Production
Track & Trace
Digital Farming & Precision Agriculture
Smart Cities & Smart Traffic
IoT Application Services
R&D Sales Manufacturing Aftermarket ServiceSupply Chain
Smart Data
Track & Trace
AdaptiveLogistics
Performance based Contracting
Smart Products
DigitalProduct Memory
ResilientProduction
Energy Management
Remote Service ManagementPredictive
Maintenance
Viele mögliche Angriffspunkte für Industrie 4.0 bzw. IoT Projekte
IoT wird mittelfristig IT Architekturen beeinflussenNeben ‘System of Record’ noch eine ‘IoT Platform’ für Analyse, Insight und Prediction
Technische IoT Integration in ein System für
Analyse, Insight & Prediction
Technische IoT Integration PLUS Business
Integration in ein ‘System of Record’
Integration
via HCI
SAP HANA CLOUD PLATFORM
IoT Integration
Services
HANA Cloud
Integration
IoT App
Services
IoT
Analytics
HANA Cloud
Connector
SAP IOT FOUNDATION
Connected Goods
Connected Energy
Vehicles Insights Networked Logistics
Hubs
Asset Intelligence Network
Edge Gateway
Technical
integration
Machine Layer
SAP Manufacturing Execution Suite (ME, MII; PCo)
S/4 HANA or
SAP ERP, PLM, APO
Connected Manufacturing
Connected Warehouse
Business
integration
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Vom Internet der Menschen zum Internet der Dinge ….
Facebook Thingbook
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
… und die veränderte Sicht auf die Dinge
Transportation
Linear Assets
Patients Customers
Dispensers
Fixed Assets
Employees
Vending
Homes
BuildingsMoving Assets
Vehicles
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Nils Herzberg
Global Head of IoT GTM Strategy
SAP SEDietmar-Hopp-Allee 1669190 Walldorf, Germany
T +49 6227 745069M +49 171 [email protected]