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Consulting. Design. Agile Projects. Products. Innovation Hosting.
Alumni Uni KlagenfurtReisebericht eines Informatikabsolventen (96-01)
Walter Strametz, CTO - please follow me @WalterStrametz
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Steckbrief ti&m
210 MitarbeiterSchweizKein (Near¦Far)-Shoring
Coole TechnikAgileInnovationDesign Thinking
«Traue keinem der nicht pogrammiert!»
www.ti8m.ch
Walter Strametz, CTO
Dipl.-Ing., IMD Executive MBAMember of the Executive board ti&m
Head of Mobile/IoT, Architecture and Agile
20
30
40
50
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Alumni – Beispiel Jack MaJack MaCEO Alibababit. ly/1J2vKOW
60
Before you turn 20 years old, be a good student.
…just to get some experience.
Before you turn 30 years old, follow somebody.
… go to a small company.
Do all the things that you are good at.
……don’t try to jump into a new area, its to late. a new
Work for the young people.…. invest in them,
and make sure they’re good.
Alumni – My Way
HAK Weiz(Stmk)
Uni Klagenfurt
Abroad term, Stony Brook, New York
Diplom-arbeitspreis
Ilogs
Startup
Workflow@UBS
Head of Development
ti&m, 1.0
Architekt
SBB
FoundingMember ti&m Bern
IMD
No1MBACH
ti&m, 2.0
CTO & Digital Leadership
Board Member
20 25 30 35 40
Uni Klagenfurt
Hands-on, relevant, direkter Kontakt, gute Umgebung
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Hands-on Erfahrung (etwas bauen) ist für die ersten Jahre unersetzbar und ein
Alumni - Consulting
Bekannte Namen:
Accenture, Altran Group, Capgemeni, BCG, McKinsey
Bauen Software, oft auch Hands-on, aber grosse Firma.
Wenn ja, dann sollte es dort jemanden geben, zu dem etwas lernen kann!
Was tut man im Consulting?
- Verschiedenste Projekte in verschiedenen Branchen umsetzen.
- Oft Stress – den Letzten beissen die Hunde!
- Ideal für Lernen, knüpfen von Netzwerken.
- Consulting == keine Schwächen zeigen, immer auf dem neuesten Stand sein.
Top-Notch Consulting
Unternehmen verändern, transformieren, Menschen beeinflussen.
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Die «garage» trifft den «Nerv» bei vielen grossen Organisationen
Alumni – Beispiel Angewandtes Consulting
Was erzählen wir unseren Kunden?
Beispiel:
«ti&m garage»
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Consulting bietet insbesondere für Absolventen ein solides Sprungbrett!
Alumni – Beispiel angewandtes Consulting
«ti&m garage»
Methodik, entstanden aus Erfahrungen aus dem Projektgeschäft
zB Projekt «eamXchange» der Credit Suisse
garage == Cross-Over zwischen Scrum, Lean-Startup und Design Thinking
Bemerkung am Rande:
- We are hiring! Absolventen, Masterarbeiten; ca 40 offene Stellen: - oder auch nur ein «Lab-Visit» in Zürich.
- Mail, Social-Connect oder schaut einfach vorbei!
PS: Don’t judge us by our website… ;)
Consulting. Design. Agile Projects. Products. Innovation Hosting.
Let’s start …
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Only 20 % (or less) of functionality is used.
Which 20 % ???
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…building theright stuff right!
It is about …
Design Thinking makes the use of a product or a service intuitive by involving the end-user.
Design Thinking brings your product
from
Here to there
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Why is it so hard?
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Bosses, silos, no-sayers, bureaucracy, compliance, SarbanOxley Act, processes, platforms, powerful architects, best practices, senior staff and developers , missinginterest, nobody actually cares, featuremaniacommunication barriers, customers are too far away, big plans and projects, barriers, too much people are involved, daily routines, culture, geographical separation, misunderstandings, …………
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get into the “garage”
conclusion:
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• Leave wherever you are working now. • Get you team into the garage
(Co-location) • Apply a crossover between
Scrum, Design Thinking and LeanStartup.
methodology:
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The garage is the physical melting pot of innovation, iteration and market focus.
garage – Basis is Scrum
Backlog Tasks
Scrum Artefacts & ceremonies:- Daily Standup- Reviews, Retros- Backlog, Stories, Epics- Backlog Grooming- Planning
Typical Learnings:
- Is the product good?- Is it relevant?
… are we stil l working on the “TV remote”?
Product
? ?Where is the
customer and the market?
Scrum
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The garage is the physical melting pot of innovation, iteration and market focus.
garage – Method overview
Backlog Tasks
Use t ime b locker for
the tools
ti&mgarage
Empathize Artefacts & ceremonies:- Ideation, e.g. Brainstorms- Personas and Immersion- Paper prototypes & wireframes- Immersion, Interviews- Gut Check
Fixed time block and budget, select tools you need that your product will pivot towards real needs.
Scale artefacts & ceremonies:- Find first customers- Measure success – data driven
decisions- Business model and its assumptions
Product & Pitch
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A typical ti&m garage lasts for 4-6 months or budgets about 20-30 months FTEs
garage –Phases overlap co-located in the ti&m garage
ti&m garage sets the stage for out-of-the-box innovations and speed. We create productive software within a short time frame to create the opportunity to learn from the market and also transform your company by building new capabilities.
FTEs
months
iterate
empathize scale
Optional field research- Deep dive into customers, the job-to-be-done and pain points- Researchers accompany customers for some time- Create insights for innovations: Our partners wil l ensure that
the research is “out -of-the-box”.
co-location in ti&m garage
ImplementationRamp up Finish
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ti&m garage: Get something FAST, which is loved by customers and successful in the market!
Team& Vision
Contract
Kick-off(alle)
Set the stage
garage …
Guarantees Agility.
Transparency for all.
Simply no waste.
Get together in a room to work on the product . V isual ize
everyth ing in the garage.
garage– Sample garage project – duration 3 months
Iterate – 12 Sprints – 2 weeks each
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Examples
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People inside the garage get transformed – new behaviours, understanding and communication structure evolve! This make ti&m garage a proper vehicle for digital transformation.
garage – a developers journey through the garage
Map current user journey& pain points
Create paperprototype &“Play” to discuss the solution
Vision, epics, stories for 1st
planning ready
Lo
w-R
es
. P
roto
typ
e &
In
terv
iew
s
Expedition Pivot – dump initial ideas
UX Lab
Party!
Research
Visualization happens inside the ti&m garage
DT tools as usually in-between sprints.
Analytics to proofbusiness model
Scrum development
1.0
CHF10,-
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Make the MVP ready for C-level pitching.
garage– PostFinance Chat: The Journey & Lessons Learned
Six weeks of learning instead of paper
Partial rollout
Integration in Devops-Mode
Successful MVP
Paperprototype & Design
Rollout OK
Pitch
ti&m garage / Scrum development
Kickoff
08 09 10
Watson?
FBChat
Mobile
Integration
11 12
6 Wochen Development time
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Come and see our garage in action: We invite you for a Lab-Visit @ ti&m!
Picture: Design Thinking Workshop at a cl ient ’s site
Consulting. Design. Agile Projects. Products. Innovation Hosting.
Tools
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empathize
Empathize
Your product needs love. Big ideas must also feel good in customers hands.
Feel your customer pain-points. Listen and observe customers to improve the product and learn from their ideas.
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Groups co-create ideas by drawing solutions on a table and then switching it to push ideas further
garage – World Café: Brainstroming for large groups
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Design Thinking helps generating ideas, understanding customers, working together on a product idea or a way to solve complex problems by thinking out-of-the-box.
garage– Design Thinking
Walk in your customers’ shoes.
Conduct fieldre-search, observe, talk, look for stories, interview, immerse yourself in their world.
Group and synthesize your findings.
Form a user point-of-view and define criteria for the product or service.
Brainstorm to find a brought variety of solutions.
Based on previous work, select the best fit or combine ideas.
Show, don’t tell.
Create a play, work on paper prototypes, wireframes and interact with them.
Build a high grade prototype.
Show your customers and learn from their feedback. Iterate for a better version.
Source/Based on Standford Design School
Empathize
Define
Ideate
Prototype
Test
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Foster Customer Obsession with Human Centered Design
garage – Human Centered Design
Design & Usability Engineering
User Experience
Design & Usability
before during usage after
Expectations Experience
Human Centered Design1
1) http ://www.ideo.com/images/uploads/hcd_toolki t/ IDEO_HCD_ToolKit .pdf
Tech Trends
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Do not get caught in “not invented here”: implementing the obvious > finding a great idea.
garage – Open Innovation: “Crowd source” your ideas and challenges
Competitors
Internal Ideas
Customer Ideas
Open Innovation Platform
Articles
Studies
research ti&m garage scaled products
New market
Current market
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Iterate
Iterate, but do it right.
It is not about slicing down work from a big pile. Rethink your agenda, add time-blocker for the tools of the garage. Put artefacts on the wall of the garageand co-locate their members.
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Incorprate all techniques into the iterations. Create a mindful and open mind for team members.
garage – Scrum
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Reliable, automated and EASY deployment are non-negotiable!
garage – Slay the deploy dragon with DevOps
Preconditions and tools
Infrastructure as a code
Technology and Know-How driven
Docker, Open-Shift
Unit and automated end-to-end tests
Cloud driven scalability
Deploy on «green»
Deploy on automated test-success?
Configs are in version control
Canary server and A/B testing
Data driven descisions
DEV TEST UAT PRE-PROD PROD
Cultural fit
Ready to fail?
QA has to let loose & developer teams are responsible for quality
Everybody is a developer, even the Ops-guys!
Establish and look at feedback loops
Ship
Run
Build
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Scale
A product that customers love is worth nothing, if it doesn’t sell.
Think about what it takes to make it a real success. Visualize your most important assumptions, and test these assumptions with new Stories in your Backlog.
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The BMC creates awareness for features which help to create a successful business model.
garage – Business Model Canvas
Visualize your business
Think it through.
Put it on the wall.
See & capture how the model is changing!
Also developers have to understand the whole picture.
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Our workshop of business model innovation helps to think of alterative ways for delivering value.
garage - Business Model Innovation
Auction?
Cross Selling?
Flat Rate?
Freemium?
Long-Tail?
Or everything combined?
Revolutionize your industry by building on 55 basic business model patterns as a powerful approach for executives and strategic innovators (1).
Pay per weight
1 ) h t tp : / / w w w.b mi - l ab .ch / f i l e ad mi n / i mag e s/ h o me/ The _ St .Ga l l e n _ Bu s i n e ss_ Mo d e l _ Nav i g ato r .p d f
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Never lose focus: A winning team, a compelling product and a clear business plan
garage – The “Venture Pitch”: 7 Slides about the most important facts
1. Market opportunity Total addressable market, current customer (buying) behaviours
Where is their pain point?
How much is spent on competitors product?
2. Your product/service Technology, architecture
What if your plan fails? What are you assumptions?
Sales cycle – Pricing? Timing?
3. Your business model Growth milestones
Plan B and C
4. Your competition Who serves your customers right now?
What are they doing wrong or right?
5. Your team Background; have they
worked together?
Relevant connections
6. Your soft side Do you know your stuff? Are you unsure?
7. Your valuation Valuation based on future cash flows
Wir digitalisieren Ihr Unternehmen.
Consulting. Design. Agile Projects. Products. Innovation Hosting.
ti&m AGBuckhauserstrasse 24CH-8048 Zürich
Belpstrasse 39CH-3007 Bern
Telefon +41 44 497 75 00E-Mail [email protected] @ti8m_agFacebook ti8m.ch/fb
www.ti8m.ch
