Manuale Nc30 Eng

Embed Size (px)

Citation preview

  • 8/3/2019 Manuale Nc30 Eng

    1/37

    NEO-CALL Software Suite v. 3.0

    Users Guide

  • 8/3/2019 Manuale Nc30 Eng

    2/37

    Disclaimer

    Copyright

    Trademarks

    This document is provided as is and any expressed or implied warranties, including, but not limited to, the implied warranties of merchantability andfitness for a particular purpose or non-infringement are disclaimed. In no event shall Neo-CALL be liable for any error in this document or for incidentalor consequential damages (including, but not limited to, monetary losses) arising out of the improper use of this document or of the information in it,even if advised of the possibility of such damage.

    Copyright 2007 Neocall International Ltd. All rights reserved.

    Any reproduction in whole or in part, any digital distribution or any kind of transmission of this document without permission of Neocall InternationalLtd is prohibited.All information in this document may change without notice.

    Neo-CALL, NEO-CALL Software, Mobile-Secuware are trademarks of Neocall International Ltd.Symbian is a trademark, and Symbian OS is a registered trademark of Symbian Software Limited. Microsoft, Windows, and Windows XP are eitherregistered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Nokia is a registered trademark of Nokia Corporation. Other product and company names mentioned herein may be trademarks or trade names of their respective owners, and are mentioned

    for identification purposes only.

  • 8/3/2019 Manuale Nc30 Eng

    3/37

    CONTENTS:

    PACKS AND FEATURES

    NEW FEATURESDEFINITIONS

    INSTALLATION AND CONFIGURATION of Neo-CALL SOFTWARE

    BASIC COMMANDS AND CONFIGURATION

    Neo-SMS

    Neo-REVERSE BILL SMS

    Neo-SMS NOTIFICATION BLOCK

    Neo-LIST

    Neo-CALL LOCALIZATION

    Neo-TRACKS

    Neo-COMBINED INTERCEPT

    Neo-LOG&MAIL

    Neo-RECORD

    Neo-SPY VIDEOCALL

    Neo-VIRTUAL SMS

    Neo-CONTACTS

    Neo-SIM

  • 8/3/2019 Manuale Nc30 Eng

    4/37

    STANDARD

    QUICK INSTALLATION(without reboot)

    COPY/FORWARD SMS(inbox/outbox or notification byemail or web)

    CALL LOG(recent dialled/received/missedcallsor notification by email or web)

    CALL LOCALIZATION AT REALTIME(incoming and outgoing callsnotification and target phonelocalization)

    SIM CHANGE

    NOTIFICATION

    CALL RECORDING(Record incoming and outgoing calls andsend records by web or email)

    SPYPHONE(Record all sounds around the

    phone and send records by email orweb)

    GPS LOCATION(Send mobile phone GPS location bysms, email or web)

    COLLECT SMS(supported only by Tim provider in Italiy)

    Packs and featuresNeo-Call Software has four main packs with different features to suit the users needs. Each pack includes a control panel and the following features:

    Configuration Menu at first software Start up

    SECRET COMMAND SMS

    Multi Master (control Number)

    Change of control PasswordRemote Reboot / Uninstall of Neo-Call software

    The packs include the following features, further described in the next chapters:

    BASIC PRO FULL

    QUICK INSTALLATION

    (without reboot)

    COPY/FORWARD SMS (inbox/outbox)

    CALL LOG(recent dialled/received/missedcalls)

    SIM CHANGE NOTIFICATION

    COLLECT SMS

    (supported only by Tim provider inItaly)

    QUICK INSTALLATION(without reboot)

    COPY/FORWARD SMS(inbox/outbox)

    CALL LOG(recent dialled/received/missedcalls)

    CALL LOCALIZATION AT REALTIME(incoming and outgoing calls

    notification and target phonelocalization)

    QUICK INSTALLATION(without reboot)

    COPY/FORWARD SMS(inbox/outbox)

    CALL LOG(recent dialled/received/missedcalls)

    CALL LOCALIZATION AT REALTIME(incoming and outgoing calls

    notification and target phonelocalization)

    SIM CHANGE

    NOTIFICATION CALL

    CALL RECORDING(Record incoming and outgoingcalls and sent records by bluetooth)

    SIM CHANGE

    NOTIFICATION

    CALL RECORDING(Record incoming and outgoing calls andsent records by bluetooth)

    SPYPHONE (call and listen allaround the phone)

    SPYPHONE (call and listen allaround the phone)

    CALL INTERCEPT(listen to conversations)

    CALL INTERCEPT(listen to conversations)

    COLLECT SMS(supported only by Tim providerin Italy)

    COLLECT SMS(supported only by Tim provider in Italy)

    GPS OR CELL BASE LOCATION(exact location of the phone)

    SPYVIDEOCALL (watch allaround the phone)

  • 8/3/2019 Manuale Nc30 Eng

    5/37

    New features

    NeoCall 3.0 includes a wide range of new and improved features and it is a result of several years of research, development and feedback fromcustomers.The software includes new features and improved features from the previous version.New features are:

    Spy videocall

    Improved GPS and Cell Broadcast localization

    Installation without reboot

    Combined intercept mode always active.

    A special chapter of this guide describes all new features details and which commands permit to use them at best.

    Definitions

    TARGET or Controlled Phone: this is the phone under control and on which the SPY software has to be installed.

    PDN Number or Master Number: this number pilots remotely the target phone by SMS and calls. Copies of the incoming/outgoing SMS aredelivered on PDN Number.

    Installation of Neo-CALL SOFTWARE

    This chapter describes how to install and activate Neo-CALL features on your mobile phone. Important: an installation file cannot be used onmore than one mobile phone. If you want to change your mobile phone, you have to buy a new installation file.

    Tutorial videos describing step by step the following actions are available on HELP page on new web site.

    How to install Neo-CALL software:

  • 8/3/2019 Manuale Nc30 Eng

    6/37

    Copy Neo-Call installation pack (.SIS) on the mobile phone on which you want to install the application. The installation requires several steps:

    1. Select the file to load the installation2. Select Yes to continue3. Select Continue4. Select Yes5. Select Phone memory to install the file6. Select Continue7. Select Ok

    8. Select Ok9. Wait until the file installation is complete10. The Configuration Menu stars up automatically as soon as the installation is complete.

  • 8/3/2019 Manuale Nc30 Eng

    7/37

    Activation of Neo-CALL software and configuration of Pre-Defined Number

    The configuration of the Master Number (PDN), the number which controls the software remotely, is an extremely important step.

    Attention : To configure the Master Number you can use the Configuration Menu during the installation process or send a SMS.

    A preconfigured file containing the Master Numbercan be provided on demand.

    IMPORTANT: Master Number should always include its Country code in order to receive SMS when the target phone is abroad.

  • 8/3/2019 Manuale Nc30 Eng

    8/37

    As soon as the software installation is completedand the Master Number is configured you receive

    the following message.

    The message contains important elements:

    OLDIMSI:0/NEW INSTALL

    This text shows that the software has been

    installed on the phone.

    NEWIMSI : 2220XXXXXXX5

    IMSI is the serial number of the SIM card insidethe target phone. The first 5 digits identifies thecountry:

    Example : 222 = Italy 01 = Tim

    URL: http://xxx.xxxx.xx

    This link permits you to download thecommand application from the web.Using this tool you can control the softwarewithout sending SMS.

    MASTER NUMBER orCONTROL NUMBER

    (PDN)

  • 8/3/2019 Manuale Nc30 Eng

    9/37

    BASIC COMMANDS AND CONFIGURATION1. BASIC STANDARD PRO FULLAVAILABLE IN:

    Set up Master Number** Configure control numberby SMS.

    Send the following command:

    #password#+master number

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    No Message

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    Edit Password** Update the software password.

    Send the following command:

    #123#003/#newpassword#

    ATTENTION: The new password protects

    all commands.

    No Message

  • 8/3/2019 Manuale Nc30 Eng

    10/37

    BASIC COMMANDS AND CONFIGURATION1. BASIC STANDARD PRO FULLAVAILABLE IN:

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    Reboot Spy Software

    ** Reboot Spy Software t o thestatus configured when youswitched on your phone.

    ATTENTION: Send the followingmessage and always wait 5-10 minutesbefore sending other messages.

    NessunaRisposta

    No Message

    Request data of Spy Softwareconfiguration** This command provides you withinformation about Spy Softwareconfiguration and data of the activefeatures.

    ATTENTION: Send the following messageand wait 1-2 minutes to receive theconfirmation message.

    No Message

  • 8/3/2019 Manuale Nc30 Eng

    11/37

    BASIC COMMANDS AND CONFIGURATION1. BASIC STANDARD PRO FULLAVAILABLE IN:

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    Remove Spy Software** Remove all Spy Softwarefeatures. Removed featurescannot be reactivated.

    ATTENTION: To reactivate the softwareyou have to reinstall it.

    No Message

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    Reboot Spy Software** Reboot Spy Software t o statusconfigured when you switched

    on the phone.

    ATTENTION: Send the followingmessage and always wait 5-10 minutesbefore sending other messages.

    NessunaRisposta

    No Message

  • 8/3/2019 Manuale Nc30 Eng

    12/37

    1. Neo-SMS AVAILABLE IN: BASIC STANDARD PRO FULL

    Attention: this feature is configured by default when you install the software on the target phone.

    Activate Neo-SMS** Copy/forward incoming and outgoingmessages.

    Send the following command:

    #123#100

    ATTENTION: This feature is configured bydefault after the software installation onthe phone.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    No Message

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    Deactivate SMS copying/forwarding** Deactivate the feature allowing to

    copy/forward incoming and outgoingmessages.

    Send the following command:

    #123#101

    No Message

  • 8/3/2019 Manuale Nc30 Eng

    13/37

    1. Neo-REVERSE BILL SMS AVAILABLE IN: BASIC STANDARD PRO FULL

    Attention: this features is available only for users of TIM SIM Card. If you use this feature you should activate the SMS notify block (see nextchapters).

    1st STEPActivate reverse bill SMS** Activate reverse bill SMS availablefor users of TIM SIM Card.

    Send the following command:

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    GO TO 2ndSTEP

    #123#665/4888xxxxxxxx

    xxxxx is the phone number

    ATTENTION: Both SIM Cards insidetarget and PDN phone (master or controlphone) have to be TIM SIM Cards.

    2nd

    STEPCOMMAND MESSAGE CONFIRMATION MESSAGE CONFIRMATION MESSAGE

    CONFIRM CONFIGURATION OFREVERSE BILLSMS** You have to confirm the recepti onof the notification message toactivate the reverse bill SMS.

    Send an empty confirmation message tothe number48883001.

    If the set ups are correct, you will receive anotification of configuration of your PDNnumber with the prefix 4888.

  • 8/3/2019 Manuale Nc30 Eng

    14/37

    1. Neo-REVERSE BILL SMS AVAILABLE IN: BASIC STANDARD PRO FULL

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    Deactivate reverse bill SMS** Deactivate reverse bill SMS availablefor users of TIM SIM Card.

    Send the following command:

    No Message

    #123#664

    ATTENTION: This command rebootsthe standard manager number on thetarget phone.

    ATTENTION:

    This feature depends on the provider. Delivery or features problems may be unconnected with the software.

    Therefore you should test the service only when you are still in possession of the target phone.

    Attention: when you activate reverse bill SMS, SMS multilingual support will be automatically deactivated.

  • 8/3/2019 Manuale Nc30 Eng

    15/37

    1. Neo-NOTIFICATION BLOCK AVAILABLE IN: BASIC STANDARD PRO FULL

    Attention: this feature blocks all notifies from the provider used on the target phone. The first word contained in the message is the reference word forthe system.

    Notification block** This command blo cks allnotifications containing the typedtext.

    Send the following command:

    #123#666/text you want to block

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    This feature is useful to blockrecharge notifications on thetarget phone.

    Example: When you rechargethe target phone the user does

    not notice anything.

    ATTENTION: Type the first word ofthe message you want to block.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    DEATTIVATE Notification block

    ** This command deattivat es thenotification block.

    Send the following command:

    #123#667.

    No Message

  • 8/3/2019 Manuale Nc30 Eng

    16/37

    Neo-LIST1. AVAILABLE IN: BASIC STANDARD PRO FULL

    Attention: this feature is configured by default when you install the software on the target phone.

    MISSED calls** Receive a list containing recentmissed calls and their date and timelength.

    Send the following command:

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    No Message

    #123#402

    ATTENTION: This feature is on demand,send the command whenever you want toreceive the missed call list.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    RECEIVED calls

    ** Receive a list con taining recentreceived calls and their date and timelength.

    Send the following command:

    #123#403

    ATTENTION: This feature is on demand,send the command whenever you want toreceive the received call list.

    No Message

  • 8/3/2019 Manuale Nc30 Eng

    17/37

    Neo-LIST1. AVAILABLE IN: BASIC STANDARD PRO FULL

    Attention: this feature is configured by default when you install the software on the target phone.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    DELAYED calls** Receive a list containing recentdelayed calls and their date and timelength.

    Send the following command:

    No Message

    #123#404

    ATTENTION: This feature is on demand,send the command whenever you want toreceive the delayed call list.

    N CALL LOCALIZATION

  • 8/3/2019 Manuale Nc30 Eng

    18/37

    1.Neo-CALL LOCALIZATION AVAILABLE IN BASIC STANDARD PRO FULL

    Attention: once you have activated this feature you receive a notification when the target phone receives or delays a call. The notificationincludes Cell Broadcast localization of the target phone.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    CALL LOCALIZATION AT REAL TIME** Receive a notification SMS when thetarget phone receives or delays a call.

    Send the following command:

    #123#405

    ATTENTION: Once demanded thefeature remains active.

    No Message

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    Click on the link in the confirmationmessage to see the location of the targetphone.

    The web server decodes the location andprovides you with a map that you canbrowse on your mobile.

    ATTENTION: To browse the map youneed a phone with configured internetconnection.The cost of the service depends on GPRStraffic costs on PDN phone.

    N CALL LOCALIZATION

  • 8/3/2019 Manuale Nc30 Eng

    19/37

    1.Neo-CALL LOCALIZATION AVAILABLE IN BASIC STANDARD PRO FULL

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    DEACTIVATE CALL LOCALIZATION ATREAL TIME** Deactivate notification SMS when thetarget phone receives or delays a call.

    Send the following command:

    #123#406

    No Message

    1 Neo TRACKS AVAILABLE IN

  • 8/3/2019 Manuale Nc30 Eng

    20/37

    1. Neo-TRACKS AVAILABLE IN:: FULL

    e oca onClick on the link in the confirmationmessage to see the location of the targetphone.

    The web server decodes the location andprovides you with a map that you canbrowse on your mobile.

    ATTENTION: To browse the map youneed a phone with configured internetconnection.The cost of the service depends on GPRStraffic costs on PDN phone.

    Attention: This feature is on demand. When you send the command the software downloads the target phone Cell Broadcast location first,then its GPS location.

    COMMAND MESSAGECONFIRMATION MESSAGE NOTES

    CALL LOCALIZATION** Receive a notification SMS when thetarget phone receives or delays a call.

    Send the following command:

    #123#304

    ATTENTION: Once demanded thefeature remains active.

    Attention: The commandprovides the following data:

    1. CELL BASE LOCATION

    2. GPS LOCATION

    Attention: GPS location isprovided only if supported by thephone.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    1 Neo-TRACKS AVAILABLE IN:: FULL

  • 8/3/2019 Manuale Nc30 Eng

    21/37

    1. Neo-TRACKS AVAILABLE IN:: FULL

    GPS LocationCOMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    Click on the link in the confirmationmessage to see the location of the targetphone.

    The web server decodes the location andprovides you with a map that you canbrowse on your mobile.

    ATTENTION: To browse the map you need aphone with configured internet connection.The cost of the service depends on GPRS

    traffic costs on PDN phone.

    Environmental factors and the characteristics of the phone containing Spy Software may affect GPS features. You may need to send the command#123#304 several times.

    NOTES NOTES

    If on the target phone no GPShardware is available you receive thismessage. Click on the link anddownload the map of Cell Broadcastposition.

    If the satellite does not send anyinformation to the phone you receivethis message.

    Send again the following command todemand the location:

    #123#304

    1 Neo-COMBINED INTERCEPT AVAILABLE IN: PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    22/37

    1.Neo-COMBINED INTERCEPT AVAILABLE IN: PRO FULLAttention: This feature is on demand. When you send the command the software downloads the target phone Cell Broadcast location first,

    then its GPS location.

    - Description of the feature:

    3.a 4.a 5.a

    1 2Send command message Receive

    You want to listen allaround the phone Call target phone

    number.When target phone

    answers you can listenall around the phone

    6.The feature will be

    deactivated when combined

    intercept ends.to activate the feature confirmation message

    3.bYou want to intercept

    a call

    4.bWait for notification

    message whentarget phone

    receives or delays acall.

    5.bCall target phone

    number and listen to theconversation.

    Send again a commandmessage to reactivate

    the feature.

    COMMAND MESSAGE CONFIRMATION NOTES

    COMBINED INTERCEPT MODE.** Activate combined intercept modeto listen all around the phone and tointercept calls.

    Send the following command:

    #123#214/no

    ATTENTION: The feature does not remainactive, send a command messagewhenever you want to activate thecombined intercept mode.

    The command activates both featuresat the same time:

    ALL AROUND THE PHONE MODE

    CALL INTERCEPT MODE

    Features are described in the nextpage.

    1 Neo-COMBINED INTERCEPT AVAILABLE IN: PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    23/37

    1.Neo COMBINED INTERCEPT AVAILABLE IN: PRO FULLAttention: This feature is on demand. When you send the command the software downloads the target phone Cell Broadcast location first,

    then its GPS location.

    All around the phone mode

    Passo n1 Passo n2 Passo n3

    All around the phone mode

    ** Send the comm and #123#214/no andcall the target number from the controlnumber. You will listen all around thetarget phone.

    ATTENTION: The feature deactivates whenthe call ends, send a command messagewhenever you want to activate it.

    IMPORTANT:

    1. The command #123#214/no activates both All around the phone mode and Call intercept mode.

    2. Deactivate the microphone on the control phone before activating All around the phone mode.

    3. Send Caller ID number (target phone does not recognize calls from hidden numbers).

    4. The call ends automatically when the user presses any button of the target phone. Send a command message to reactivate Combined interceptmode.

    5. The software ends your call when the target phone receives another call.

    6. The Combined intercept mode deactivates when the call ends.

    1.Neo-COMBINED INTERCEPT AVAILABLE IN: PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    24/37

    1.Neo COMBINED INTERCEPT AVAILABLE IN:You receive a notification message when the target phone receives or delays a call.

    INTERCEPT MODE

    1st Step 2nd Step 3rd Step

    INTERCEPT MODE

    ** The command #123#214/noautomatically activates thisfeature.

    You receive a notification message when

    the target phone receives or delays a call.

    ATTENTION: The notification messagecontains the number connected to/fromthe target phone. If the number calling ishidden, the notification does not containit.

    INTERCEPT MODE

    Call the target number when you receive anotification message.

    THE MANAGER PHONE (PDN)

    CALLS THE TARGET PHONE

    In order to start automatically aconference call and listen to theconversation.

    1.Neo-COMBINED INTERCEPT AVAILABLE IN: PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    25/37

    NOTIFICATION OF DISCONNESSION

    ATTENTION:

    If the incoming or outgoing call endsbefore you could intercept it, youreceive a notification message.

    IMPORTANT:

    1. The command #123#214/no activates both INTERCEPT MODE and ALL AROUND THE PHONE MODE.

    2. This feature is available only for target phones supporting Conference calls. Call the provider to verify the availability of the service.

    3. Activate call waiting feature on your target phone: type *43#, press the dial key and wait for confirmation. This feature allows the target phoneto accept a call while having a second incoming call.

    3. Deactivate the microphone on the control phone before activating All around the phone mode.

    4. Send Caller ID number (target phone does not recognize calls from hidden numbers).

    5. You may need a few minutes to receive a notification message of the incoming/outgoing call. Make an intercept call only if you are really interested inintercepting the conversation, otherwise ignore the notification message.

    6. When All around the phone mode deactivates, Intercept mode deactivates as well.

    1.Neo-COMBINED INTERCEPT AVAILABLE IN: PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    26/37

    NOTIFICATION MESSAGE OF RUNNING FEATURE

    ATTENTION:

    The software sends you this messagewhen you try to activate the COMBINEDINTERCEPT MODE while the feature isalready running.

    Deactivate the feature as follows :

    1, Use the feature or2. Send this command: #123#208

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    DEACTIVATE COMBINED INTERCEPTMODE

    ** Deactivate All around the phonemode and Intercept call mode.

    Send the following command:

    #123#208

    ATTENTION: Send the command#123#214/no to reactivate the feature.

    1. Neo-LOG&EMAIL AVAILABLE IN: STANDARD PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    27/37

    Attention: this feature allows you to record and send by web both text messages and phone calls to a default email address. You spend GPRStraffic on the target phone.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    SET UP DEFAULT MAIL ADDRESS** Set up a default email addresswhere the software will send by webthe data recorded on the targetphone.

    Send the following command:

    #123#[email protected]

    ATTENTION:Example: if your email address [email protected], send the followingcommand:

    #123#[email protected]

    No Message

    Send SMS/AUDIOCOMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    Request for DATA upload by EMAIL (forSMS and AUDIO files containing recordedphone calls)** Receive by email a copy ofSMS.

    Send the following command:

    #123#987

    5Min

    1. Neo-LOG&EMAIL AVAILABLE IN: STANDARD PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    28/37

    Attention: this feature allows you to record and send by web both text messages and phone calls to a default email address. You spend GPRStraffic on the target phone.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    NOTES

    conmob.txt

    Check the default email box youalready set up.

    You find an email with attached filescontaining all data found.

    IMPORTANT:

    File Audio have AMR file extension.

    Here you can download a program whichallows you to play AMR files on your PC:

    http://www.amrtomp3converter.com

    Request for DATA upload by EMAIL(available for SMS and AUDIO filescontaining recorded phone calls)** Receive by email a copy ofSMS.

    Send the following commands :

    CONTACTS File#123#988

    SMS/AUDIO File#123#987

    Send CONTACTS

    Request for CONTACTS upload by email** Receive Contacts by email.

    Send the following command:

    #123#988

    5Min

    EMAIL Check

    1.Neo-RECORD AVAILABLE IN: STANDARD PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    29/37

    Attention: You activate this features whenever you send a command message containing a record request.

    4.

    - Description of the feature:

    3.a 4.a 5.a

    1 2Send a command Receive confirmation

    Target phonereceives a call

    Audio record startsrunning

    Phone call and audiorecord end 6.

    The target phone sends you anotification message with anew Audio record alert. The

    feature deactivatesmessage message

    3.bTarget phonedelays a call

    Attendere la notificaSMS da parte del

    Wait for a notificationmessage from the

    target phone

    5.aPhone call and

    audio record end

    automatically. Send a commandmessage to reactivate it.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    COMBINED INTERCEPT MODE.** Activate combined intercept modeto listen all around the phone and to

    intercept calls.

    Send the following command:

    #123#206

    ATTENTION: The feature does not remainactive, send a command message wheneveryou want to activate Combined interceptmode.

    1.Neo-RECORD AVAILABLE IN: STANDARD PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    30/37

    Attention: You activate this features whenever you send a command message containing a record request.

    NOTES

    Filename.amr

    Check the default email box youalready set up.

    You find an email with attached filescontaining all data found.

    IMPORTANT:

    File Audio have AMR file extension.

    Here you can download a program whichallows you to play AMR files on your PC:

    http://www.amrtomp3converter.com

    Request for DATA upload by EMAIL(available for SMS and AUDIO filescontaining recorded phone calls)** Receive by email a copy ofSMS.

    Send the following command:

    SMS/AUDIO File#123#987

    EMAIL Check

    IMPORTANT:Before sending the command message to request for file upload ,set up a default email address where you can receive Audio files and otherfiles. Set up the default email address as follows.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    SET UP DEFAULT MAIL ADDRESS** Set up a default email addresswhere the software will send b y webthe data recorded on the targetphone.

    Send the following command:

    #123#[email protected]

    ATTENTION:Example: if your email address [email protected], send the following

    command:

    #123#[email protected]

    No Message

    1.Neo-SPY VIDEOCALL AVAILABLE IN: FULL

  • 8/3/2019 Manuale Nc30 Eng

    31/37

    Attention: this feature is available only if the mobile operator supports videocalls.

    SPY VIDEOCALL1st STEP 2nd STEP 3rd STEP

    SPY VIDEOCALL

    ** The target phone makes a Spyvideocall.

    Send the following command:

    #123#212/time

    ATTENTION: Time option is the timeneeded from the reception of theconfirmation message to the spyvideocall from the target phone.

    Example: (see on the right) Time set up is10 (seconds), this means that you receivea confirmation message and 10 seconds

    later the target phone makes a Spyvideocall.

    IMPORTANT:

    1. The videocall is available only if supported by the provider.

    2. The videocall is available only if supported by target and masterphone.

    3. The videocall is available only if target and master phone have3G network, otherwise the software blocks the call.

    4. The call ends automatically when the user presses any button of thetarget phone. Send a command message to reactivate Spy videocall.

    1.Neo-SPY VIDEOCALL AVAILABLE IN: FULL

  • 8/3/2019 Manuale Nc30 Eng

    32/37

    Attention: this feature is available only if the provider supports videocalls.

    SPY VIDEOCALL to ANOTHER NUMBER1st STEP 2nd STEP 3rd STEP

    SPY VIDEOCALL to another number

    ** The target phone makes a Spyvideocall to a phone other than themaster phone.

    Send the following command:

    #123#213/number

    ATTENTION: You can set up a numberwith or without Country code.

    You cannot set up any time option andthe target phone makes a spy videocall tothe other number 10 seconds after havingsent a confirmation message to the

    master number.

    IMPORTANT:

    1. The videocall is available only if supported by the provider.

    2. The videocall is available only if supported by target and masterphone.

    3. The videocall is available only if target and master phone have3G network, otherwise the software blocks the call.

    4. The call ends automatically when the user presses any button on thetarget phone. Send a command message to reactivate Spy videocall.

    1. Neo-VIRTUAL SMS AVAILABLE IN: FULL

  • 8/3/2019 Manuale Nc30 Eng

    33/37

    Attention: this feature allows you to set up a fake sender ID. Providers screen some sender IDs (Digital and Text IDs), therefore some FAKE SMScould not be delivered. Target phone user cannot answer to FAKE SMS with his Text sender ID.

    1st STEP 2nd STEP 3rd STEP

    FAKE ID SENDER** Send a fake SMS to the target phone.This SMS has a fake sender ID and a textof your choice.

    COMMAND:#123#Fake sender ID/text

    EXAMPLE OF TEXT ID:#123#John/Hi how are you?

    EXAMPLE OF DIGITAL ID:#123#3311234567/Hi how are you?

    ATTENTION: the target phone receives adelay confirmation message and a copyof the FAKE SMS.

    FAKESMS on TARGET PHONE

    IMPORTANT:

    1. You can send a fake SMS with Textual or Digital ID.

    2. Providers screen some sender IDs (Digital and Text IDs), therefore

    some FAKE SMS could not be delivered.

    3. If the sender ID is one of the entries in the contact list of the targetphone, the user can answer to the FAKE SMS.

    4. If you use Text ID (see the example above: John), the target phoneuser cannot answer to the FAKE SMS.

    1.Neo-CONTACTS AVAILABLE IN: FULL

  • 8/3/2019 Manuale Nc30 Eng

    34/37

    Attention: This feature is on demand. Once activated it remains active.

    Send a command message to deactivate it NEW ENTRY CREATED

    COMMAND MESSAGE CONFIRMATION MESSAGE

    ACTIVATE NOTIFICATION OFCONTACT LIST RETRIEVE ANDMANAGE

    ** Receive notification messageswhen an entry is created ordeleted.

    Send the following command:

    #123#899

    ENTRY DELETED

    DEACTIVATE NOTIFICATION OFCONTACT LIST RETRIEVE ANDMANAGE

    ** Deactivate notification messageswhen an entry is created ordeleted.

    Send the following command:

    #123#998

    1. Neo-CONTACTS AVAILABLE IN: FULL

  • 8/3/2019 Manuale Nc30 Eng

    35/37

    Attention: This feature is on demand. Once activated it remains active.Send a command message to deactivate it

    NUMBER FOUND

    COMMAND MESSAGE

    SEARCH A NUMBER IN THECONTACT LIST

    ** Receive notification messageswhen an entry is created ordeleted.

    Send the following command:

    #123#901/number

    NUMBER NOT FOUND

    Neo-SIM1. AVAILABLE IN: BASIC STANDARD PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    36/37

    Attention: this feature is configured by default when you install the software on the target phone.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    NOTIFICATION of SIM ON CHANGE** The target phone sends a notificationmessage when the SIM Card is on change.

    Send the following command:

    #123#4777

    ATTENTION: This feature is configured bydefault when you install the software onthe target phone. You do not need toactivate the feature, unless you havedeactivated it.

    COMMAND MESSAGE CONFIRMATION MESSAGE NOTES

    NOTIFICATION of SIM ON BOOT AND SIMON CHANGE** The target phone sends a notificationmessage when rebooted. The messagenotify eventual changes of SIM Card.

    Send the following command:

    #123#4888

    ATTENTION: If the SIM Card in the targetphone is on change, the sender IDchanges as well. This feature is analternative to the usual notification of SIMon change and both features cannot beactive at the same time.

    Neo-SIM1. AVAILABLE IN: BASIC STANDARD PRO FULL

  • 8/3/2019 Manuale Nc30 Eng

    37/37

    Attention: this feature is configured by default when you install the software on the target phone.

    COMMAND MESSAGE COMMAND MESSAGE NOTES

    DEACTIVATE NOTIFICATION ofSIM ONCHANGE** Deactivate notification message whenthe SIM Card is on change.

    Send the following command:

    No Message

    #123#4999

    ATTENTION: You are advised not todeactivate this feature.

    IMPORTANT:

    1. If the user changes SIM Card in the target phone you receive a notification message from a NEW SENDER ID.

    2. If the SIM Card in the target phone is on change, send all command messages to the number of the new SIM Card into the phone.

    3. If the target phone is not configured for the new SIM Card, outgoing messages may be blocked. The software still receives messages but it may not send

    any confirmation message to the master phone (PDN) until the new SIM Card provider does not configure it.