VDA Band 06.3 Deutsch[1]

Dokument wurde bereitgestellt fr Martin Rei vom VDA-QMC Internetportal am 13.07.2010 um 16:41

Nur zur internen Verwendung fr TR Plast GmbH bestimmt.

Qualittsmanagementin der Automobilindustrie

Produktentstehungsprozess / SerienproduktionDienstleistungsentstehungsprozess /Erbringung der Dienstleistung

2. vollstndig berarbeitete Auflage, Juni 2010

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21



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22




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23



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24




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Auditaufzeichnungen

Zielsetzung:

Q/%/,.10/ a041&&3), */0 N31%+'('&&+'31'+$) 3)'/0 Q/0-AB&+AH'+,3), */& 23*+'F%1)& .]X"

*/0 :+'31'+$) #$0 c0'

Verantwortung:

23*+'$0/)'/1J

Beschreibung:

L/0 23*+'$0 1)1%G&+/0'5 $. */0 13*+'+/0'/ Q/0/+AH *+/ W/&'%/,3),/) */0 c0,1)+&1'+$)5

2)4$0*/03),/) #$) ;$0J/)5 [3)*/)1)4$0*/03),/) &$X+/ ,/&/']%+AH/ I$0,1./) +) *+/

Z01_+& 3J&/']'" L+/ ^)'/0&3AH3), /04$%,' -./0 Q/401,3),/) 1)H1)* */0 AH0$)$%$,+&AH

1.%134/)*/) 2B'+#+'('/) /)'%1), /+)/& Z0$]/&&/& 3)'/0 I/0X/)*3), */& W01,/)B1'1%$?

,/& &$X+/ &F/]+4+&AH /0&'/%%'/0 EH/AB%+&'/)" L/0 23*+'$0 +&' *1./+ 1),/H1%'/)5 $44/)/

W01,/) ]3 &'/%%/) K&+/H/ 23*+'FG01J+*/ P"8M"

2)H1)* #$) B$)B0/'/) W(%%/) 3)* ;1AHX/+&/) J3&& */0 23*+'$0 *+/ a+,)3), 3)* j+0B?

&1JB/+' */0 Z0$]/&&/ H+)'/0401,/)" 9) */0 d/,/% ,/H' *1& @/&F0(AH #$) 1%%,/J/+)/)

W01,/) ]3 B$)B0/'/) L/'1+%401,/) -./0"

L/0 23*+'$0 -./0F0-4' &'+AHF0$./)10'+, *+/ ^J&/']3), */0 I$0,1./) 3)* 2)4$0*/03),/)

1) *+/ Z0$*3B'/ 3)* Z0$]/&&/ *30AH a+)&+AH' +) /)'&F0/AH/)*/ L$B3J/)'/ 3)*

234]/+AH)3),/)" a0,/.)+&0/%/#1)'/ W/&'&'/%%3),/) X/0*/) )$'+/0'"

L+/ O+'10./+'/0 #$0 c0' &+)* *30AH Q/401,3), +) *1& 23*+' /+)]3./]+/H/) 3)* +H0/

23&4-H03),/) &+)* *30AH a+)&+AH' +) *+/ NO?L$B3J/)'1'+$) ]3 #/0+4+]+/0/)"

23*+'1.X/+AH3),/) &+)* *+0/B' #$0 c0' J+' */) /)'&F0/AH/)*/) Z/0&$)/) ]3 B$JJ3)+?

]+/0/)"

L1& 23*+''/1J &$%%'/ &+AH ./+ Q/*104 +) ./&'+JJ'/) b/+'1.&'()*/) '0/44/)5 3J 9)4$0J1'+?

$)/) 13&]3'13&AH/)5 */) 23*+'4$0',1), ./X/0'/) 3)* ,/,/./)/)41%%& *+/ 234,1./)#/0?

'/+%3), +J g/1J )/3 ]3 0/,/%)"

L/0 23*+'F%1) +&' 0/,/%J(Y+, #$J 23*+''/1J H+)&+AH'%+AH */& ]/+'%+AH/) 2.%134/& ]3

#/0+4+]+/0/) 3)* ,/,/./)/)41%%& +) 2.&'+JJ3), J+' */0 c0,1)+&1'+$) ]3 ()*/0)"

Auditabbruch

a+) 23*+' B1)) )1AH a0J/&&/) */& 23*+''/1J& 1.,/.0$AH/) X/0*/) X/)) ]"Q" 4$%,/)?

*/ @0-)*/ #$0%+/,/)S

! I/0X/+,/03), #$) )$'X/)*+,/) 9)4$0J1'+$)/) X(H0/)* */& 23*+'&

! c44/)&+AH'%+AH/ @/&/']//0&'`Y/

! 2B'+#/ Q/H+)*/03), */& 23*+'$0&

! I/0X/+,/03), */& b3'0+''& +) 13*+'0/%/#1)'/ Q/0/+AH/ '0$'] #$01),/,1),/)/0

2.&'+JJ3),

! O1),/%H14'/ I$0./0/+'3), */& 23*+'& *30AH *+/ c0,1)+&1'+$)

! L10%/,3), $44/)&+AH'%+AH 3)X1H0/0 23&&1,/)

L/0 23*+'1..03AH +&' ]3 ./,0-)*/)" 23*+'4/&'&'/%%3),/) J-&&/) .+& ]3J b/+'F3)B' */&

2..03AH/& *$B3J/)'+/0' X/0*/)

L+/ 13*+'+/0/)*/ c0,1)+&1'+$) /)'&AH/+*/' -./0 *+/ L30AH4-H03), /+)/& )/3/) 23*+'&"

Auditierung gem

Plan unter Anwen

dung der Checklisten

25




? [1F+'/% V l W01,/)B1'1%$,

? j+&&/)&&F/+AH/0q EH/AB%+&'/)


Auditnachweise

Mitschriften

Abweichungsbericht

Eingefhrte Abstell

manahme

Zielsetzung:

I/0H+)*/03), */0 W/H%/04$0'F4%1)]3), ./+ &AHX/0X+/,/)*/) W/H%/0) K[3)*/)./1)&'1)?

*3),/)5 \+/,/).%/+./05 W3)B'+$)&13&41%%5 &+AH/0H/+'&0/%/#1)'/ Q13'/+%/5 B0+'+&AH/ O/0B?

J1%/ /'A"M

Verantwortung:

L/0 23*+'%/+'/0 +&' 4-0 *+/ a+)4$0*/03), #$) :$4$0'J1Y)1HJ/) ./+ 234'0/'/) #$) &AHX/0?

X+/,/)*/) W/H%/0) #/01)'X$0'%+AH

Beschreibung:

W1B'/)5 *+/ /+) X/&/)'%+AH/& d+&+B$ ./%/,/)5 &$%%'/) */0 c0,1)+&1'+$) 3)#/0]-,%+AH J+'?

,/'/+%' X/0*/)5 *1J+' *+/&/ 1),/J/&&/)/ :$4$0'J1Y)1HJ/) 4/&'%/,/) B1))"

Q/+J 234'0/'/) #$) &AHX/0X+/,/)*/) W/H%/0) &+)* *30AH *+/ ]3 13*+'+/0'/ c0,1)+&1'+$)

:$4$0'J1Y)1HJ/) ]3 */4+)+/0/)" L/0 :'10' */0 ^J&/']3), J3&& X(H0/)* */& 23*+'&

./&'('+,' 3)* /+),/%/+'/' X/0*/)"


23*+'./0+AH'

Sofortmanahmen

aus akuten

Auditfeststellungen

anstoen

26



4.5 Bewertung


Feststellungen,

Bewertungsschema

Einzelne Fragen der

Checkliste

Feststellungen

Quantitative Bewertung

Zielsetzung:

L30AH *+/ m31)'+'1'+#/ Q/X/0'3), /0H(%' J1) /+)/) :'1'3& -./0 *+/ N31%+'('&4(H+,B/+'

*/& ./'01AH'/'/) Z0$]/&&/&" L+/ I/0,%/+AH.10B/+' */0 23*+'/0,/.)+&&/ X+0* &+AH/0,/?

&'/%%' 3)* I/0()*/03),/) ,/,/)-./0 #$0H/0+,/) 23*+'& +J :+))/ /+)/& B$)'+)3+/0%+AH/)

I/0./&&/03),&F0$]/&&/& 4/&',/&'/%%'"

Verantwortung:

23*+'%/+'/05 23*+''/1J

Beschreibung:

234 Q1&+& */0 +J 23*+' /0B1))'/) W/&'&'/%%3),/) ./X/0'/' *1& 23*+''/1J *+/ a+)]/%401?

,/) ,/J(Y */J +J [1F+'/% C ./&AH0+/./)/) Q/X/0'3),/041H0/)" @03)*%1,/ */0 Q/?

X/0'3), +&' *+/ a04-%%3), .]X" ;+AH'/04-%%3), */0 n/X/+%+,/) W$0*/03),/) 3)* */& #$0?

H1)*/)/) d+&+B$&"

:$4/0) /+)/ W01,/ )+AH' ./X/0'/' K)"."M X+0*5 J3&& *+/& ./,0-)*/' X/0*/)"

23& */) a+)]/%./X/0'3),/) */0 W01,/) /0,+.' &+AH *+/ @/&1J'./X/0'3), */& 23*+'&"

Methode/Dokumente:

Q/X/0'3),&J1'0+_ l [1F+'/% .%'?). +.E3!

1(2,)33,)*?+. -.0 C)*;

%.,D8*,3+&'E)+, 0-*&'

1-0+,+)*,) :N K)2,3)/).

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1-0+, ;

1-0+,%-K,*%/

C8*()*)+,-./

I-*&'KJ'*-./

G)D)*,-./

N*/)(.+2;

0%*2,)33-./

$%&'()*)+,-./

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32



!"#$% '()*+,,,-.(/$$% 0#$"#$%

1 234!3.5+!"63! 5/$

7(,3-.+!8 9+(5/!+!

#!: ;+(3!$$) 3'%4(""$*+ ,() 6(8&>&4( +((&+*(4 %&*, ?65@$0(*4(*=

1)78$*+A2 B&()'(& %5""4( ,&( C#;//#"4&+@(&4 ,() (&*+("(&4(4(* -#.*#/0( &0 D5@$% %4(/(*

$0 E&(,()/5"$*+%8(/"() >$ F()0(&,(*2

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F5* ,() H()#*4:5)4$*+ 87) ,&( E&)@%#0@(&4 ,() (&*+("(&4(4(* -#.*#/0(*2

I(& J*@"#)/(&4(*K J*%4&00&+@(&4(* 85),()4 ,() 3$,&45) (&*( C#;/'(%%()$*+ ,(% !"#*(%

(&*2 I(& 8(/"(*,() L7;@0(",$*+ @#** ,() 3$,&45) (&* (*4%1)(;/(*,(%




Geprfter

Manahmenplan

Abstellmanahmen

Auftrag fr Nachaudit

Verbesserter Prozess

Fehlerfreies Produkt

Zielsetzung:

:AH%+/Y3), */& d/,/%B0/+&/& ]30 O1Y)1HJ/)3J&/']3), J+' j+0B&1JB/+'&-./0F0-43),"

Verantwortung:

23*+'+/0'/ c0,1)+&1'+$)&/+)H/+'S O1Y)1HJ/)3J&/']3),

Z0$]/&/01)'X$0'%+AH/0S j+0B&1JB/+'&-./0F0-43),

Beschreibung:

L+/ ^J&/']3), */0 O1Y)1HJ/) %+/,' +) */0 I/01)'X$0'3), */0 13*+'+/0'/) c0,1)+?

&1'+$)&/+)H/+' 3)* X+0* #$) */J /)'&F0/AH/)*/) Z0$]/&/01)'X$0'%+AH/) -./0X1AH'"

L+/ j+0B&1JB/+'&F0-43), */0 #/0/+).10'/) O1Y)1HJ/) /04$%,' F0+J(0 *30AH */)

Z0$]/&/01)'X$0'%+AH/0"

L+/ Q/&'('+,3), */0 j+0B&1JB/+' */0 /+),/%/+'/'/) O1Y)1HJ/ X+0* *30AH /+)/) I/0J/0B

*/& Z0$]/&/01)'X$0'%+AH/)& +J O1Y)1HJ/)F%1) J+' L1'3J *$B3J/)'+/0'"

L1& a0,/.)+& */0 j+0B&1JB/+'&-./0F0-43), X+0* *30AH */) Z0$]/&/01)'X$0'%+AH/)5

*/J 23*+'$0 .]X" */0 -./0X1AH/)*/) c0,1)+&1'+$)&/+)H/+' -./0J+''/%'"

O`,%+AH/ W$%,/J1Y)1HJ/) ./+ 4/H%/)*/0 Q/&'('+,3), */0 j+0B&1JB/+'S

! a&B1%1'+$)/041H0/)

! L/4+)+'+$) X/+'/0/0 O1Y)1HJ/)

! Z0$.%/J1)1%G&/

! ;1AH13*+'


b30 I/0+4+]+/03), B`))/) ]"Q" 4$%,/)*/ O/'H$*/) #/0X/)*/' X/0*/)S

! :'+AHF0$./)F0-43),

! Z0$*3B'13*+'

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! bX+&AH/)&'1'3&D 2.10./+'3),&,01*

! Q/'01AH'3), */0 1.]3%/+'/)*/) 9)*+B1'$0/) #$0 3)* )1AH O1Y)1HJ/)3J&/']3),

KFFJ :'1'+&'+B5 b+/%/04-%%3),5 d/B%1J1'+$)/0%134M

Wirksamkeits

prfung

und Abschluss

34



5 Potenzialanalyse (P1)

5.1 Ziel und Zweck der Potenzialanalyse

L+/ Z$'/)]+1%1)1%G&/ *+/)' */0 Q/X/0'3), )/3/05 3)./B1))'/0 \+/4/01)'/)

KQ/X/0./0M5 :'1)*$0'/ 3)* g/AH)$%$,+/) 3)* ,,4" */& a)'X+AB%3),&? 3)* Z0$?

]/&&F$'/)]+1%& */& Q/X/0./0& ]30 I$0./0/+'3), */0 I/0,1.//)'&AH/+*3)," L+/

Z$'/)]+1%1)1%G&/ ./]+/H' &+AH 134 *+/ #$) */0 Q/&AH1443), &F/]+/%% ./)1))'/)

g/+%/ 3)* 4/&',/%/,'/) Z0$]/&&/" Q/X/0'/' X/0*/) *+/ a041H03),/) */& \+/?

4/01)'/) ]30 T/0&'/%%3), #$) (H)%+AH/) Z0$*3B'/) 3)* *1& Z$'/)]+1% +) */0

Z0$*3B'? 3)* Z0$]/&&0/1%+&+/03),"

a+)/ Q/&AH1443),&J10B'1)1%G&/ &$%%'/ #$0,/&AH1%'/' &/+)5 3J *+/ 2)]1H% */0

Z$'/)]+1%1)1%G&/) ]3 ./,0/)]/)"

L1& a0,/.)+& /+)/0 Z$'/)]+1%1)1%G&/ B1)) 4$%,/)*/& ./*/3'/)S

? a+)/ #$0%(34+,/ Z0$n/B'40/+,1./

? a+)/ ]/+'%+AH ./,0/)]'/ F0$*3B',03FF/)./]$,/)/ W0/+,1./

? W0/+,1./ 4-0 ./,0/)]'/ \+/4/0J/),/) D [%/+)&/0+/)"

2) /+)/ F$&+'+# ./X/0'/'/ Z$'/)]+1%1)1%G&/ +&' )+AH' ]X1),&%(34+, /+)/ I/0?

,1.//)'&AH/+*3), ,/B$FF/%'" a+)/ )/,1'+# ./X/0'/'/ Z$'/)]+1%1)1%G&/ &AH%+/Y'

/+)/ I/0,1./ 13&"

5.2 Voraussetzungen

L1 */0 \+/4/01)' .+&H/0 B/+)/ a041H03),/) J+' */) &F/]+4+&AH/) [3)*/)1)4$0*/?

03),/) H1'5 B1)) *30AH /+)/ Q/X/0'3), /+)/& (H)%+AH/) Z0$]/&&/& K,,4" j/''?

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2)401,/? 3)* 2),/.$'&FH1&/ ]X+&AH/) [3)*/ 3)* Q/X/0./0 KF$'/)]+/%%/0

\+/4/01)'M B/+) I/0'01,/0H(%')+& ./&'/H'5 &+)* J+)*/&'/)& 4$%,/)*/ 2&F/B'/ ]3

#/0/+).10/)S

@/H/+JH1%'3),

b3'0+''&,/)/HJ+,3),/)

j/+'/0,1./ #$) a0,/.)+&&/) 1) L0+''/"

5.3 Vorbereitung

L+/ 9)4$0J1'+$)&./&AH1443), ]30 I$0./0/+'3), */0 Z$'/)]+1%1)1%G&/ +&' H+/0./+

#$) ./&$)*/0/0 Q/*/3'3),"

a+) X/&/)'%+AH/0 Q/&'1)*'/+% */0 9)4$0J1'+$)&./&AH1443), +&' *+/ a+)4$0*/03),

/+)/0 \+/4/01)'/)&/%.&'13&B3)4' 3)* /+,/)/ d/AH/0AH/)"

35



Inhalte einer Lieferantenselbstauskunft (LSA) knnen sein:

2%%,/J/+)/ \+/4/01)'/)*1'/) Kc0'5 d/AH'&4$0J5 @0`Y/M5 1%%,/J/+)/ 9)4$0J1'+$?

)/) -./0 *1& 1B'3/%%/ \+/4/0F0$,01JJ 13& */J 1).+/'/)*/) :'1)*$0'5 a+)?

&'343), */0 N31%+'('&4(H+,B/+' *30AH L0+''/ 3)* D $*/0 a0,/.)+& #$) :/%.&'?

13*+'+/03),/) 9)'/0)/ j/0'&AH`F43),5 ^)'/0%+/4/01)'/)5 j/0B]/3,J1AH/05 a)'?

X+AB%3), 6$+)' I/)'30/5 Z10')/0 D [)$X?T$X5 b3&1JJ/)10./+' [/0)B$JF/?

'/)]/) a)'X+AB%3),&?2.'/+%3),K/)M Z0$n/B'%/+'3),5 O/'H$*/) */0 Z0$*3B'/)'?

X+AB%3),5 [$)&'03B'+$)&&G&'/J/5 9))$#1'+$)5 \1.$0/+)0+AH'3),/)5 Z0-4/+)0+AH?

'3),/)5 I/0&3AH&.13DZ0$'$'GF/).135 Z1'/)'/ /'A"

:+/H/ Q/+&F+/% /+)/0 \+/4/01)'/)&/%.&'13&B3)4' +J 2)H1),"

5.4 Ablauf einer Potenzialanalyse

9J 4$%,/)*/) L+1,01JJ +&' */0 2.%134 */0 Z$'/)]+1%1)1%G&/ *10,/&'/%%'" L+/ +)

*/0 Z$'/)]+1%1)1%G&/ Z8 ]3 ./X/0'/)*/) W01,/) &+)* 13&,/X(H%'/ W01,/) 13&

*/) Z0$]/&&/%/J/)'/) Z! l ZP" L+/ i./0&+AH' */0 W01,/) +&' +) [1F+'/% V *10?

,/&'/%%'"

W-0 *+/ Z$'/)]+1%1)1%G&/ +&' /+)/ ,/&$)*/0'/ 23&X/0'3), )`'+,5 *1 /& H+/0

X/)+,/0 3J /+)/ F0$]/)'31%/ a+)&'343), 1%& #+/%J/H0 134 /+)/ 23&&1,/

e,//+,)/'f $*/0 e)+AH' ,//+,)/'f 1)B$JJ'"

[%(03), */0 Q/0/+'?

&'/%%3), +)'/0)/0

d/&&$30A/)

K[3)*/M

r ]"Q" 234)1HJ/ +)

/+) \+/4/01)'/)?

/)'X+AB%3),&?

F0$,01JJ

Ressourcen fr

Aufqualifi

zierung klren

P1 Potenzialanalyse

d-ABJ/%*3),

1) \+/4/01)'

Ka0,()]/)*/

9)4$0J1'+$)/)

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a+,/)/ W01,/)

13& */J j+&?

&/)&&F/+AH/0

K4-0 Z0$*3B'?

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1)4$0*/03),/)M

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'/ /0&'/%%/)

r Z0$]/&&?

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(H)%+AH/)

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r Q/0+AH'&/0&'/%?

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r a0,/.)+&?

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r 2JF/%*10?

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Ausgangs

situation klren

und Auftrag

eingrenzen

Lieferanten

selbstauskunft

anfordern und

bewerten

Modulfragen

katalog

zusammen

stellen

Auditteam

festlegen

Vor Ort

Besuch

Risiko

bewertung

Ende der

Auditoren

verantwortung

b3&1JJ/)?

&'/%%3),

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J+' a_F/0'/)

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r a+)B134

r \$,+&'+B

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^)./B1))'/0

\+/4/01)'

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g/AH)+B

36



6 Bewertung

6.1 Bewertung Potenzialanalyse

6/*/ W01,/ X+0* H+)&+AH'%+AH */0 B$)&/m3/)'/) a04-%%3), */0 n/X/+%+,/) 2)4$0*/?

03), 3)* */& #$0H1)*/)/) d+&+B$& ./X/0'/'" 2%& Q1&+& &$%%'/ /+) (H)%+AH/& Z0$?

*3B'5 ,/4/0'+,' J+' /+)/J (H)%+AH/) Z0$]/&&5 +) #/0,%/+AH.10/) :'-AB]1H%/)

13*+'+/0' X/0*/)"

;+AH' ./X/0'/'/ W01,/) K)"."M &+)* ]3 ./,0-)*/) KJ1_" > W01,/) )"."M" L1./+ +&'

]3 ./1AH'/)5 *1&& *+/ I/0,%/+AH.10B/+' */0 a0,/.)+&&/ *1)) ,,4" )+AH' J/H0

,/,/./) +&'"

6/*/ W01,/ */0 Z$'/)]+1%1)1%G&/ X+0* H+)&+AH'%+AH */0 B$)&/m3/)'/) a04-%%3),

*/0 n/X/+%+,/) W$0*/03),/) 3)* */& #$0H1)*/)/) d+&+B$& ./X/0'/'" L+/ Q/X/0?

'3), /04$%,' )1AH */0 2JF/%&G&'/J1'+B s0$'s5 s,/%.s $*/0 s,0-)s"

Bewertung der Einzelfragen

2)4$0*/03), */0 W01,/ +&' )+AH' /04-%%'

L+/ 2)4$0*/03), */0 W01,/ +&' )30 ./*+),'

/04-%%'

K&$4/0) B/+) Z0$*3B'0+&+B$ #$0H1)*/)M"

L+/ 2)4$0*/03), */0 W01,/ +&' /04-%%'"

Q/+ W01,/) *+/ J+' e0$'f .]X" e,/%.f ./X/0'/' X30*/)5 &+)* *+/ 2.X/+AH3),/) ]3

./)/))/)"

23& */0 2**+'+$) */0 Q/X/0'3), n/ W01,/ /0,+.' &+AH *+/ @/&1J'/+)&'343),5

*+/&/ /04$%,' 13AH )1AH */0 2JF/%&G&'/J1'+BS

Bewertung gem Fragenkatalog

Einstufung

Gelb Rot

@/&F/00'/0

\+/4/01)'

J/H0 1%& 8= 1. /+)/0 W01,/

@/&'/3/0'/0

\+/4/01)'

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W0/+,/,/./)/0

\+/4/01)'

J1_" P B/+)/

d$'S @/&F/00'/0 \+/4/01)' KQ/X/0./0M

a+)/ I/0,1./ K;$J+)+/03),M */& 1),/401,'/) Z0$n/B'/&5 Q13'/+%3J41),/& .]X"

Z0$*3B',03FF/ +&' )+AH' J`,%+AH"

37



@/%.S @/&'/3/0'/0 \+/4/01)' KQ/X/0./0M

a+)/ I/0,1./ K;$J+)+/03),M +&' J`,%+AH5 X+0* n/*$AH 1) */4+)+/0'/ Q/*+),3),/)

,/B$FF/%'S

L+/ Q/*+),3),/) ]30 O+)+J+/03), */& d+&+B$& B`))/) &/+)S

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38



6.2 Bewertung Prozessaudit materieller Produkte

6.2.1 Bewertung der Einzelfragen

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Punktanzahl Bewertung der Erfllung einzelner Forderungen

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39



6.2.2 Bewertung der Unterelemente zu Prozessanalyse Produktion und

Generischer Ansatz

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40



6.2.3 Gesamtbewertung

Prozesse fr materielle Produkte

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A

E

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41



Abstufungsregeln

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@/&1J'/04-%%3),&,01* S

Einstufung Erfllungsgrad E

G

[%] Bezeichnung der Einstufung

A E

G

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G

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G

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Abstufungsregeln:

Grnde zur Abstufung von A nach B, trotz Erfllungsgrad E

G

90%:

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45



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46



7 Anwendung des Fragenkataloges (Prozesselementen P2 P7)

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1)H1)* #$) $44/)/) W01,/) ]3J n/X/+%+,/) gH/J1 ]3 &'/%%/)"

47



OffeneFrage1

OffeneFrage2

OffeneFrage3

OffeneFrage4

OffeneFrage1

OffeneFrage2

OffeneFrage3

OffeneFrage4

Ge

schlossene

Frage erfllt?

Ja / Nein

Ge

schlossene

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Ja / Nein

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X/0*/)"

48



8Fragenkatalog

8.1

bersichtFragenkatalog

GenerischerAnsatz***

Potenzial

analyse**

Transport

Teile

handling

PV

ZI

KO

RI

P2

Projektmanagement

2.1

9&'*+/Z0$n/B'$0,1)+&1'+$)KZ0$n/B'%/+'3),M/'1.%+/0'3)**+/234,1./)

&$X+/[$JF/'/)]/)*/0Z0$n/B'%/+'3),3)*g/1JJ+',%+/*/04/&',/%/,'p

xx

x

2.2*

:+)*4-0*+/Z0$n/B'1.X+AB%3),*+//04$0*/0%+AH/)d/&&$30A/),/F%1)'5

#$0H1)*/)3)*X/0*/)h)*/03),/)1),/]/+,'p

xx

x

2.3

9&'/+)Z0$n/B'F%1)#$0H1)*/)3)*J+'*/J

[3)*/)1.,/&'+JJ'p

xx

x

2.4

j+0**1&h)*/03),&J1)1,/J/)'+J

Z0$n/B'*30AH*+/Z0$n/B'$0,1)+?

&1'+$)&+AH/0,/&'/%%'p

xx

2.5*

:+)**+/I/01)'X$0'%+AH/)Z/0&$)/)+)*/0c0,1)+&1'+$)3)*./+J

[3)*/)+J

h)*/03),&*+/)&'/+),/.3)*/)p

xx

x

2.6

@+.'/&+J

Z0$n/B'/+)/)NO?Z%1)3)*X+0**+/&/03J,/&/']'3)*0/?

,/%J(Y+,134a+)H1%'3),-./0X1AH'p

xx

x

2.7*

9&'/+)a&B1%1'+$)&F0$]/&&/'1.%+/0'3)*+&'*+/&/0X+0B&1J

3J,/&/']'p

xx

x

P3

PlanungderProduktundProzessentwicklung

3.1

\+/,/)*+/F0$*3B'?3)*F0$]/&&&F/]+4+&AH/)2)4$0*/03),/)#$0p

xx

x

3.2*

9&'*+/T/0&'/%%.10B/+'134Q1&+&*/0/0J+''/%'/)2)4$0*/03),/)1)*1&

Z0$*3B'3)**/)Z0$]/&&-./0,0/+4/)*./X/0'/'p

xx

3.3

:+)*Z%()/]30Z0$*3B'?3)*Z0$]/&&/)'X+AB%3),#$0H1)*/)p

x

3.4

:+)*4-0*+/Z0$*3B'?3)*Z0$]/&&/)'X+AB%3),*+//04$0*/0%+AH/)d/&?

&$30A/)./0-AB&+AH'+,'p

x

3.5

\+/,/)4-0*+/Q/&AH1443),&3J4(),/NO?Z%1)3),/)#$0p

x

49




Potenzial

analyse**

Transport

Teile

handling

PV

ZI

KO

RI

P4

RealisierungderProduktundProzessentwicklung

4.1

:+)**+/Z0$*3B'?WOa2DZ0$]/&&?WOa2/0&'/%%'5+J

Z0$n/B'1.%134

1B'31%+&+/0'3)*[$00/B'30J1Y)1HJ/)4/&',/%/,'p

xx

4.2

:+)**+/W/&'%/,3),/)13&*/)Z%()/)]30Z0$*3B'?3)*Z0$]/&&/)'?

X+AB%3),3J,/&/']'p

x

4.3

:+)**+/Z/0&$)1%?d/&&$30A/)#$0H1)*/)3)*m31%+4+]+/0'p

xx

4.4

9&'*+/9)401&'03B'30#$0H1)*/)3)*,//+,)/'p

x

4.5*

:+)*]3*/)n/X/+%+,/)ZH1&/)134Q1&+&*/02)4$0*/03),/)*+//04$0?

*/0%+AH/)a+,)3),&)1AHX/+&/3)*W0/+,1./)#$0H1)*/)p

xx

4.6

j/0*/)*+/Z0$*3B'+$)&%/)B3),&F%()/4-0*+/n/X/+%+,/)ZH1&/)1)?

,/X/)*/'3)*&+)*W/0'+,3),&?3)*Z0-43),&3)'/0%1,/)*1013&1.,/?

%/+'/'p

x

4.7

9&'/+)/I$0F0$*3B'+$)3)'/0:/0+/)./*+),3),/)4-0*+/:/0+/)40/+,1./

*30AH,/4-H0'p

x

4.8

:+)**+/Z%1)3),&1B'+#+'('/)4-0Q/&AH1443),&3J4(),/X+0B&1J

3J,/?

&/']'p

xx

4.9

9&'*+/Z0$n/B'-./0,1./1)*+/:/0+/]302)%1341.&+AH/03),,/0/,/%'p

xx

x

P5

Lieferantenmanagement

5.1*

j/0*/))3040/+,/,/./)/3)*m31%+'('&4(H+,/\+/4/01)'/)/+),/&/']'p

xx

5.2

j/0*/)*+/[3)*/)1)4$0*/03),/)+)*/0\+/4/0B/''/./0-AB&+AH'+,'p

xx

5.3

:+)*J+'*/)\+/4/01)'/)b+/%#/0/+).103),/)4-0*+/\+/4/0%/+&'3),

1.,/&'+JJ'3)*3J,/&/']'p

x

5.4*

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*/)p

xx

5.5*

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xx

5.6

j/0*/)*+/j10/)/+),(),/]X/AB/)'&F0/AH/)*,/%1,/0'p

x

5.7

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I/01)'X$0'%+AHB/+'/)*/4+)+/0'p

x

50




Potenzial

analyse**

Transport

Teile

handling

PV

ZI

KO

RI

P6

Prozessanalyse/Produktion

6.1

WasgehtindenProzesshinein?Prozesseingabe(Input)

6.1.1*9&'*+/Z0$n/B'-./0,1./#$)*/0a)'X+AB%3),1)*+/:/0+/)?Z0$*3B'+$)

/04$%,'p

xx

x

6.1.2

:+)**+/./)`'+,'/)O/),/)DW/0'+,3),&%$&,0`Y/)*/0I$0J1'/0+1%+/)

]3J

#/0/+).10'/)b/+'F3)B'1J

0+AH'+,/)\1,/0$0'D20./+'&F%1']#/04-,?

.10p

xx

6.1.3

j/0*/)*+/I$0J1'/0+1%+/)]X/AB/)'&F0/AH/)*,/%1,/0'3)*&+)**+/

g01)&F$0'J+''/%DI/0F1AB3),&/+)0+AH'3),/)134*+/&F/]+/%%/)a+,/)?

&AH14'/)*/0I$0J1'/0+1%+/)1.,/&'+JJ'p

xx

6.1.4

:+)**+//04$0*/0%+AH/)[/))]/+AH)3),/)D234]/+AH)3),/)DW0/+,1?

./)#$0H1)*/)3)**/)I$0J1'/0+1%+/)/)'&F0/AH/)*]3,/$0*)/'p

xx

6.1.5

j/0*/)h)*/03),/)1J

Z0$*3B'$*/0Z0$]/&&X(H0/)**/0:/0+/#/0?

4$%,'3)**$B3J/)'+/0'p

x

6.2

SindalleProduktionsprozessegeregelt?Prozessablauf

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Z0-43)'/0%1,/)*+/0/%/#1)'/)2),1./)#$%%&'()*+,134,/4-H0'p

xx

6.2.2

a04$%,'/+)/W0/+,1./#$)W/0'+,3),&1.%(34/)3)*X/0*/)a+)&'/%%*1'/)

/041&&'p

xx

6.2.3*[`))/)J+'*/)W/0'+,3),&/+)0+AH'3),/)*+/F0$*3B'&F/]+4+&AH/)2)?

4$0*/03),/)4-0*/)[3)*/)/00/+AH'X/0*/)p

xx

6.2.4*j/0*/)./&$)*/0/O/0BJ1%/+)*/0Z0$*3B'+$),/%/)B'p

xx

6.2.5

j/0*/)23&&AH3&&?5;1AH10./+'&?3)*a+)0+AH''/+%/B$)&/m3/)'&/F1?

0+/0'3)*,/B/))]/+AH)/'p

xx

6.2.6

9&'*/0O1'/0+1%?3)*g/+%/4%3&&,/,/)I/0J+&AH3),DI/0X/AH&%3),

1.,/&+AH/0'p

xx

51




Potenzial

analyse**

Transport

Teile

handling

PV

ZI

KO

RI

6.3

WelcheFunktionenuntersttzendenProzess?

PersonelleRessourcen

6.3.1

:+)**/)O+'10./+'/0)I/01)'X$0'3),3)*Q/43,)+&&/]30i./0X1?

AH3),*/0Z0$*3B'?DZ0$]/&&m31%+'('-./0'01,/)p

x

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X+0**/0/)N31%+4+B1'+$)1340/AH'/0H1%'/)p

xx

x

6.3.3

@+.'/&/+)/)Z/0&$)1%/+)&1']F%1)p

x

6.4

MitwelchenMittelnwirdderProzessrealisiert?

MaterielleRessourcen

6.4.1

j+0**+/j10'3),3)*9)&'1)*H1%'3),*/0W/0'+,3),&/+)0+AH'3),/)D

j/0B]/3,/,/%/)B'p

x

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'('&4$0*/03),/)X+0B&1J

-./0X1AH'X/0*/)p

xx

6.4.3

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xx

6.4.4

j/0*/)j/0B]/3,/5a+)0+AH'3),/)3)*Z0-4J+''/%&1AH,/J(Y,/%1?

,/0'p

xx

6.5

WiewirkungsvollwirdderProzessdurchgefhrt?Effektivitt,

Effizienz,VermeidungvonVerschwendung

6.5.1

:+)*4-0Z0$*3B'3)*Z0$]/&&b+/%#$0,1./)#$0H1)*/)p

xx

x

6.5.2

j/0*/)N31%+'('&?3)*Z0$]/&&*1'/)13&X/0'.10/041&&'p

xx

6.5.3*j/0*/)./+2.X/+AH3),/)#$)Z0$*3B'?3)*Z0$]/&&1)4$0*/03),/)

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-./0F0-4'p

xx

6.5.4*j/0*/)Z0$]/&&/3)*Z0$*3B'/0/,/%J(Y+,13*+'+/0'p

xx

6.6

WassollderProzessleisten?Prozessergebnis(Output)

6.6.1*j/0*/)+)Q/]3,134Z0$*3B'3)*Z0$]/&&*+/[3)*/)1)4$0*/03),/)

/04-%%'p

xx

x

52




Potenzial

analyse**

Transport

Teile

handling

PV

ZI

KO

RI

6.6.2

:+)**+/O/),/)DW/0'+,3),&%$&,0`Y/)134*/)Q/*1041.,/&'+JJ'

3)*X/0*/)&+/,/]+/%']3J

)(AH&'/)Z0$]/&&?:AH0+''X/+'/0,/%/+'/'p

xx

6.6.3

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&AH14'/)*/0Z0$*3B'/DQ13'/+%/1.,/&'+JJ'p

xx

6.6.4

j/0*/)*+//04$0*/0%+AH/)234]/+AH)3),/)DW0/+,1./),/4-H0'3)*

/)'&F0/AH/)*10AH+#+/0'p

x

P7

Kundenbetreuung/Kundenzufriedenheit/Service

7.1*

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23&%+/4/03),M3)*Z0$]/&&/04-%%'p

xx

7.2

9&'*+/[3)*/)./'0/33),,/X(H0%/+&'/'p

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7.3*

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xx

7.4

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xx

7.5

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xx

x

7.6

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53



8.2

Projektmanagement(P2)

ProzessElementP2:

ProjektManagement

Mindestanforderungen/Bewertungsrelevant:

MglicheBeispielevonAnforde

rungenundNachweiseninAb

hngigkeitdesProduktrisikos

Hinweise(InputOutput)

undVerweise

P2.1

IstdieProjektorganisation(Projektleitung)etabliertunddieAufgabensowieKompetenzenderProjektleitungund

Teammitgliederfestgelegt?

L1&Z0$n/B'J1)1,/J/)'+&'+)*/0\1,/5*+/[3)*/)1)4$0*/03)?

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63



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Documents

VDA Band 06.3 Deutsch[1]