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Rashtriya Swasthya Bima Yojana (RSBY)New Complaint and Grievance Redressal Web Page

Dr. Nishant Jain

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Log in Access

Three Levels of Access National Level State Level District Level

For all the levels Access will be with both Government and Insurance Companies

This will be available within existing log in of RSBY website

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Information Required

Complaints will automatically flow to the designated persons in each district and State

Every SNA will need to provide details of Nodal person for each district and at the State level

Every Insurance Company will need to provide details of Nodal person for each district, State and National level

This shall be sent in next 15 days

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Next Steps

After receiving this information it will be entered into the website and will be tested again

From May 1st this web page will be made available to all the relevant stakeholders