ABSCM13 04 Network

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    NETWORK DESIGN IN THE SUPPLY

    CHAIN

    Dr. Jabir Ali

    Associate Professor

    Centre for Food and Agribusiness Management,

    Indian Institute of Management,Prabandh Nagar, Off Sitapur Road,

    Lucknow - 226013, Uttar Pradesh, India

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    Food Chain Structure

    PrimaryProducer

    Processing Distribution Retail

    M

    A

    R

    K

    E

    T

    EconomicsTechnology

    Social/ Legal Environment

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    Production

    Self Consumption

    Market Surplus

    Pvt. Procurement

    Mandi Arrival

    Open Market-Leakage

    Spot Market

    Mapping the Agriculture Commodity Flow in

    Uttar Pradesh Rice & Wheat

    Govt. Procurement PDS Consumers

    What to do with the leakage? What efficient and innovative model can we suggest for linking

    the farmers with the markets?

    It is even more critical to understand the commodity chain for perishable products such as

    fruits, vegetables, milk, meat etc

    Rice = 10.81 Million tonnes

    Wheat = 27.52 Million tonnes

    Rice = 8.48 Million tonnes (78.4%)

    Wheat = 13.73 Million tonnes (49.9%)

    Rice = 2.33 Million tonnes

    Wheat = 13.79 Million tonnes

    Rice = 2.62 Million tonnes (30.9 % of MSR)

    Wheat = 3.88 Million tonnes (28.2% of MSR)

    Rice = 4.0 Million tonnes (47.5% of MSR)

    Wheat = 8.3 Million tonnes (60.4% of MSR)

    Rice = 1.8 Million tonnes (21.5% of MSR)Wheat = 1.6 Million tonnes (11.3% of MSR)

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    Network Design Decisions

    Facility role

    What role should each facility play? What processes to be performed at each facility?

    Facility location

    Where should facilities be located?

    Capacity allocation

    How much capacity should be allocated to each facility?

    Market and supply allocationWhat markets should each facility serve? Which supply sources should feed each

    facility?

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    Factors Influencing

    Network Design Decisions

    Strategic

    Technological

    Macroeconomic

    Political Infrastructure

    Competitive

    Logistics and facility costs

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    Dimensions of Distribution Network

    Design

    Making chain responsive

    Meeting customer servicesCustomer needs that

    are met

    Making the chain efficient

    Minimizing the cost

    Cost of meeting

    customer needs

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    Factors Influencing

    Production and Distribution

    Elements of customer service influenced by supply chain structure:

    Response time: time taken for a customer to receive an order

    Product variety: number of different products offered

    Product availability: probability of having a product in stock

    Customer experience: ease in placing order Time to market: bring a new product to the market

    Order visibility: ability of customers to track their orders

    Returnability: ease in returning unsatisfactory merchandise

    Supply chain costs affected by supply chain structure:

    Inventories Transportation

    Facilities and handling

    Information

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    Service and Number of

    Facilities

    Number of Facilities

    Response

    Time

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    Customer

    DC

    Where inventory needs to be for a one week order response time -

    typical results --> 1 DC

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    Customer

    DC

    Where inventory needs to be for a 5 day order response time -

    typical results --> 2 DCs

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    Customer

    DC

    Where inventory needs to be for a 3 day order response time -

    typical results --> 5 DCs

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    Customer

    DC

    Where inventory needs to be for a next day order response time -

    typical results --> 13 DCs

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    Customer

    DC

    Where inventory needs to be for a same day / next day order

    response time - typical results --> 26 DCs

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    Distribution network and chain

    costs Changing the distribution network design

    affects the following supply chain costs:

    Inventories

    Transportation

    Facilities and handling

    Information

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    Costs and Number of

    Facilities

    Costs

    Number of facilities

    Inventory

    Transportation

    Facility costs

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    Transportation

    Cost Buildup as a Function of Facilities

    CostofOpe

    rations

    Number of Facilities

    Inventory

    Facilities

    Total Costs

    Labor

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    Design Options for a Distribution Network

    There are two key decisions when designing a distribution network: Will product be delivered to the customer location or picked up from a

    preordained site?

    Will product flow through an intermediary (or intermediate location)?

    Based on the choices for the two decisions, there are six distinct

    distribution network designs that are classified as follows: Manufacturer storage with direct shipping

    Manufacturer storage with direct shipping and in-transit merge

    Distributor storage with package carrier delivery

    Distributor storage with last mile delivery

    Manufacturer / distributor storage with costumer pickup Retail storage with customer pickup

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    Manufacturer

    Retailer

    Customers

    Product Flow

    Information Flow

    Manufacturer Storage with

    Direct Shipping

    The biggest advantage of drop shipping is the ability tocentralize inventories at the manufacturer

    Lower inventories by postponing customization until after the

    customer order

    Transportation costs are high with drop shipping because

    the average outbound distance to the end consumer

    Truckload (TL) or less-than-truckload (LTL) carriers

    Response times tend to be large

    also referred as drop shipping

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    Performance Characteristics of Manufacturer

    Storage with Direct Shipping Network

    Cost Factor Performance

    Inventory Lower costs because of aggregation. Benefits of aggregation are highest for low-demand, high-

    value items. Benefits are very large if product customization can be postponed at the

    manufacturer.

    Transportation Higher transportation costs because of increased distance and disaggregate shipping

    Facilities & Handling Lower facility costs because of aggregation. Some saving on handling costs if manufacturer can

    manage small shipments or ship from production line.

    Information Significant investment in information infrastructure to integrate manufacturer and retailer.

    Service Factor Performance

    Response Time Long response time of one to two weeks because of increased distance and two stages for order

    processing. Response time may vary by product, thus complicating receiving.

    Product variety Easy to provide a very high level of variety

    Product availability Easy to provide a high level of product availability because of aggregation at manufacturer

    Customer experience Good in terms of home delivery but can suffer if order from several manufacturers is sent as

    partial shipments

    Time to market Fast, with the product available as soon as the first unit is produced.

    Order visibility More difficult but also more important from a customer service perspective.

    Returnability Experience and difficult to implement

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    Factories

    Retailer

    Product Flow

    Information Flow

    In-Transit Merge by Carrier

    Customers

    In-Transit Merge Network

    In-transit merge combines pieces of orders

    from different locations to provide single

    delivery to consumers

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    Cost Factor Performance

    Inventory Similar to drop- shipping.

    Transportation Somewhat lower-transportation costs than drop-shipping.

    Facilities & Handling Handling costs higher than drop-shipping at carrier; receiving costs lower at customer.

    Information Investment is somewhat higher than for drop-shipping.

    Service Factor Performance

    Response Time Similar to drop-shipping; may be marginally higher.

    Product variety Similar to drop-shipping. High

    Product availability Similar to drop-shipping. High level of product availability

    Customer experience Better than drop-shipping because a single delivery has to be received.

    Time to market Similar to drop-shipping. Fast

    Order visibility Similar to drop-shipping. Difficult

    Returnability Similar to drop-shipping. Difficult

    Performance Characteristics of In-Transit

    Merge

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    Factories

    Customers

    Product Flow

    Information Flow

    Warehou se Storage by

    Distr ibutor/Retai ler

    Distributor Storage with

    Carrier Delivery

    Inventory is held at distributor/

    retailers and package carriers are

    used to deliver the product to

    customer

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    Performance Characteristics of

    Distributor Storage with Carrier Delivery

    Cost Factor Performance

    Inventory Higher than manufacturer storage. Difference is not large for faster-moving

    items.

    Transportation Lower than manufacturer storage. Reduction is highest for faster-moving items.

    Facilities & Handling Somewhat higher than manufacturer storage. The difference can be large for

    very slow- moving items.

    Information Simpler infrastructure compared to manufacturer storage.Service Factor Performance

    Response Time Faster than manufacturer storage.

    Product variety Lower than manufacturer storage.

    Product availability Higher cost to provide the same level of availability as manufacturer storage.

    Customer experience Better than manufacturer storage with drop-shipping.

    Time to market Higher than manufacturer storage

    Order visibility Easier than manufacturer storage

    Returnability Easier than manufacturer storage

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    Factories

    Customers

    Product Flow

    Information Flow

    Distributor/Retailer

    Warehouse

    Distributor Storage with

    Last Mile Delivery

    Inventory is held at distributor/

    retailers and they deliver the

    product to customer

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    Performance Characteristics of Distributor

    Storage with Last-Mile Delivery

    Cost Factor Performance

    Inventory Higher than distributor storage with package carrier delivery.

    Transportation Very high cost given minimal scale economies. Higher than any other distribution

    option.

    Facilities & Handling Facility costs higher than manufacturer storage or distributor storage with package

    carrier delivery, but lower than a chain of retail stores

    Information Similar to distributor storage with package carrier delivery.Service Factor Performance

    Response Time Very quick. Same day to next-day delivery.

    Product variety Somewhat less than distributor storage with package carrier delivery but larger than

    retail stores.

    Product availability More expensive to provide availability than any other option except retail stores.

    Customer experience Very good, particularly for bulky items.

    Time to market Slightly higher than distributor storage with package carrier delivery

    Order visibility Less of an issue and easier to implement than manufacturer storage or distributor

    storage with package carrier delivery

    Returnability Easier to implement than other options. Harder and more expensive than a retail

    network

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    Factories

    Retailer

    Pickup Sites

    Product Flow

    Information Flow

    Cross Dock DC

    Customer Flow

    Customers

    Manufacturer or Distributor Storage with

    Customer Pickup

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    Performance Characteristics of Network

    with Consumer Pickup Sites

    Cost Factor Performance

    Inventory Can match any other option, depending on the location of inventory.

    Transportation Lower than the use of package carriers, especially if using an existing delivery network.

    Facilities & Handling Facility costs can be very high if new facilities have to be built. Costs are lower of existing

    facilities are used. The increase in handling cost at the pickup site can be significant.

    Information Significant investment in infrastructure required.

    Servi ce Factor Performance

    Response Time Similar to package carrier delivery with manufacturer or distributor storage. Same-day delivery

    possible for items stored locally at pickup site.

    Product variety Similar to other manufacturer or distributor storage options.

    Product availability Similar to other manufacturer or distributor storage options.

    Customer experience Lower than other options because of the lack of home delivery. In areas with high density ofpopulation, loss of convenience may be small.

    Time to market Similar to manufacturer storage options.

    Order visibility Difficult to manufacturer storage options.

    Returnability Somewhat easier given that pickup location can handle returns.

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    Performance Characteristics of Local

    Storage at Consumer Pickup Sites

    Cost Factor Performance

    Inventory Higher than all other options.

    Transportation Lower than all other options.

    Facilities & Handling Higher than other options. The increase in handling cost at the pickup site can be

    significant for online and phone orders

    Information Some investment in infrastructure required for online and phone orders.

    Service Factor Performance

    Response Time Same-day (immediate) pickup possible for items stored locally at pickup site.

    Product variety Lower than all other options.

    Product availability More expensive to provide than all other options.

    Customer experience Related to whether shopping is viewed as a positive or negative experience bycustomer.

    Time to market Highest among distribution options.

    Order visibility Trivial for in-store orders. Difficult, but essential, for online and phone orders.

    Returnability Easier than order options given that pickup location can handle returns.

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    PHASES IN SUPPLY CHAIN

    NETWORK DESIGN

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    A Framework for

    Global Site Location

    PHASE I

    Supply Chain

    Strategy

    PHASE IIRegional Facility

    Configuration

    PHASE III

    Desirable Sites

    PHASE IV

    Location Choices

    Competitive STRATEGY

    INTERNAL CONSTRAINTS

    Capital, growth strategy,

    existing network

    PRODUCTION TECHNOLOGIES

    Cost, Scale/Scope impact, supportrequired, flexibility

    COMPETITIVE

    ENVIRONMENT

    PRODUCTION METHODS

    Skill needs, response time

    FACTOR COSTS

    Labor, materials, site specific

    GLOBAL COMPETITION

    TARIFFS AND TAX

    INCENTIVES

    REGIONAL DEMAND

    Size, growth, homogeneity,

    local specifications

    POLITICAL, EXCHANGE

    RATE AND DEMAND RISK

    AVAILABLEINFRASTRUCTURE

    LOGISTICS COSTS

    Transport, inventory, coordination

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    Models for Facility Location and Capacity

    Allocation

    Goal: maximize the overall profitability of the resulting supply chainnetwork while providing customers with the appropriateresponsiveness

    Trade-off: between revenue and costs

    Information required: Location of supply sources and markets

    Location of potential facility sites

    Demand forecast by market

    Facility, labour and material costs by sites

    Transportation costs between each pair of sites

    Inventory costs by site and as a function of quantity

    Sale price of product in different regions Taxes and tariffs

    Desired response time and other service factors

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    Network Optimization Models

    Allocating demand to production facilities Locating facilities and allocating capacity

    Which p lants to establ ish? How to con f igure the network?

    Key Costs:

    Fixed facility cost Transportation cost

    Production cost

    Inventory cost

    Coordination cost

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    Network Optimization Model-Data

    Requirement

    Network Optimization Model requires following datainputs:

    n=number of potential plant locations/ capacity

    m=number of markets or demand pointsDj=annual demand from marketj

    Ki=potential capacity of plant i

    fi=annualized fixed cost of keeping factory iopen

    cij=cost of producing and shipping one unit fromfactory ito marketj

    yi=1 if plant iis open, 0 otherwise

    xij=quantity shipped from plant ito marketj

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    Demand Allocation and Supply Source Model

    Which market is served by which plant? Which supply sources are used by a plant?

    Objective: minimization of cost of meeting demand

    niFory

    mjFor

    ts

    Min

    iKx

    Dx

    xc

    i

    m

    jij

    j

    n

    iij

    n

    i

    m

    j

    ijij

    ,...,1,

    ,...,1,

    ..

    1

    1

    1 1

    Demand at each regional market be satisfied

    No plant can supply more than its capacity

    0,,........,11,0 iji xniFory Plant is either open or closed

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    Case: SunOil

    Inputs-Costs, Capabilities, Demands

    SupplyRegion

    Demand Region, Production and transportationcost per 1000000 units (000 USD)

    Fixedcost ($)

    Lowcapacity

    Fixedcost ($)

    Highcapacity

    N.

    America

    S.

    America

    Europe Asia Africa

    N.

    America

    81 92 101 130 115 6000 10 9000 20

    S. America 117 77 108 98 100 4500 10 6750 20

    Europe 102 105 95 119 111 6500 10 9750 20

    Asia 115 125 90 59 74 4100 10 6150 20

    Africa 142 100 103 105 71 4000 10 6000 20

    Demand 12 8 14 16 7

    Worksheet

    http://localhost/var/www/apps/conversion/tmp/scratch_14/Network%20Design.xlshttp://localhost/var/www/apps/conversion/tmp/scratch_14/Network%20Design.xls