View
0
Download
0
Category
Preview:
Citation preview
Österreichischer IT- & Beratertag 2006
Geschäftsprozessmanagement: Die Brücke zwischen Business und IT- Der Prozess- Die Software- Die Zukunft des Geschäftsprozessmanagements
Österreichischer IT- & Beratertag 2006
Salesprocessing
Purchasingprocessing
Human Resourcesprocessing
Financeprocessing …
Innovation goalsInnovation goals
Economic goalsEconomic goals
Legal requirementsLegal requirements
Quality goalsQuality goals
Managing Operative Business Processes Managing Operative Business Processes
Österreichischer IT- & Beratertag 2006
Process of Process Management Process of Process Management
Process of process management (Meta process) Process of process management (Meta process)
Process strategy
Process design
Process implementation
Process controlling
Salesprocessing
Purchasingprocessing
Human Resourcesprocessing
Financeprocessing …
Operative business processesOperative business processes
Österreichischer IT- & Beratertag 2006
Organisational ModelWho? What about?
Process Model
Why?Clear Objectives/Targets
How?ARIS Framework
Whereby?Technology
BPM
BPM: What is needed?BPM: What is needed?
Österreichischer IT- & Beratertag 2006
Positioning: Business BPM vs. technical BPMPositioning: Business BPM vs. technical BPM
Define Create Execute Monitor
Technical BPM
Business BPM
BPStrategy
BPDesign
BPControlling
....
BPImplementation
Österreichischer IT- & Beratertag 2006
Österreichischer IT- & Beratertag 2006
Business Process Excellence Business Process Excellence -- LifecycleLifecycle
Österreichischer IT- & Beratertag 2006
ARIS Platform ARIS Platform -- Traditionally Innovative Traditionally Innovative
ARIS BSC SolutionARIS Business OptimizerARIS Business Simulator…
ARIS Business ArchitectARIS Business DesignerARIS Business PublisherARIS IT ArchitectARIS Enterprise Architecture Solution…
ARIS for SAP NetWeaverARIS SOA DesignerARIS Business Rules DesignerARIS UML Designer…
ARIS Process Performance ManagerARIS Audit Manager…
Österreichischer IT- & Beratertag 2006
ARIS Platform 2007 ARIS Platform 2007 -- One Look & FeelOne Look & Feel
ARIS Business Architect
ARIS PPM
ARIS Business Designer
ARIS Audit Manager
>> Usability is the Key <<
International usability test with impressive results95% very and highly satisfied ARIS end-users
Highly
Very
ARIS Platform• 4 Platforms• 30+ Products/Components • 20+ Languages• 5+ Databases• 5+ Operating Systems• 2+ Application Server
Österreichischer IT- & Beratertag 2006
ERPERP
Software Architectures Are ChangingSoftware Architectures Are Changing
Best of BreedBest of Breed Enterprise ServicesEnterprise ServicesData integrationData integration Application integrationApplication integration Process flexibilityProcess flexibility
Repository(Business Data)
Repository(Business Data)
Sales
Procure-ment
Finance
. . .
Portal
E-ServiceE-Service E-ServiceE-Service
E-ServiceE-ServiceE-ServiceE-Service
Process Engine
EAI
Portal
CRM SRM SCM . . .
Österreichischer IT- & Beratertag 2006
Three LayersThree Layers
BusinessBusinessModelModel
BusinessBusinessProcessesProcesses
BusinessBusinessApplicationsApplications
PartnerPartner
EnterpriseEnterprise CustomerCustomerSupplierSupplier
CRM ERP SCM …
Enginee ring ProductionSale s &
DistributionM a na ge me nt
M ate ria lRe quirem e nts
Pla nningProcure me nt Inventory
Ma na gem ent
FinancialMa na gem ent
Österreichischer IT- & Beratertag 2006
Three LayersThree Layers
BusinessBusinessModelModel
ChangesChanges
BusinessBusinessProcessesProcessesChangesChanges
BusinessBusinessApplicationsApplications
ChangesChanges
New ServicesNew Services
New ProductsNew Products
AcquisitionAcquisition
New SalesChannels
New SalesChannels
New MarketsNew Markets
New PartnersNew Partners
. . . . . .
New ProcessesNew Processes
NewProcess Flows
NewProcess Flows
NewDepartments
NewDepartments
New BusinessFunctions
New BusinessFunctions
New KPI‘sNew KPI‘s
NewResponsibilities
NewResponsibilities
New InformationAccess
New InformationAccess
ModificationsModifications CompositionComposition . . . . . .
IntegrationIntegrationExtensionsExtensions
StrategyStrategy
BPMBPM
SOASOA
Österreichischer IT- & Beratertag 2006
Granularity of Business ServicesGranularity of Business Services
Customer Order Processing
QuotationProcessing
Pricing
Determine customer credit-
worthiness
Read customer number
Read customeraddress
BasicBusinessService?
BasicBusinessService?
=>
=>…
…
…
Österreichischer IT- & Beratertag 2006
SOASOA--ObjectivesObjectives
More cost and time effectiveness in standardised access, modification, extension, composition and integration of IT-Systems
Closer alignment between Business and IT
Higher growth in revenue and profit
1
2
3
Higher flexibility, agility, visibility, consistency and productivity of Business Processes
Österreichischer IT- & Beratertag 2006
Technical View
ARIS Platform
Business View
Strategy Design Implementation Controlling
Web-SphereSAP
NetWeaver(BPP)
Biztalkserver
WebLogic
Inter-stage
MultivendorMultivendor PlatformPlatform StrategyStrategy forfor ARISARIS
Enterprise Services
Repository
OracleFusion
Middleware
Österreichischer IT- & Beratertag 2006
SAP EnterpriseSAP Enterprise--SOA Content in Integrated ARIS SOA Content in Integrated ARIS
Österreichischer IT- & Beratertag 2006Business Components
CustomerRelationshipManagement
...
SupplyChain
Control
Process Components
CRM
CustomerQuote
Processing
SalesOrder
Processing
Business Objects / Enterprise Services
Ordering in
CreateOrder
ChangeOrder
CancelOrder
Purchase OrderProcessing at
Customer
Order
MaintainOrder
Process Landscape
Management Processes
. . .
Supplier Processes
Customer Processes
Process Architecture
CustomerQuote
Processing
. . .
OrderProcessing
Process Model
Order
AllocateOrder Employee
QuotationProcessing
SalesEmployee
QuotationConfirmed
ApproveOrder
Sales TeamManager
CustomerQuote
CreateSales Order
SAP
BPP
Mod
els
Cus
tom
er M
odel
s
Mapping Customer Models with SAP EMapping Customer Models with SAP E--SOA ContentSOA Content
Österreichischer IT- & Beratertag 2006
Company Organisation
Company
Finance Sales Procure-ment Logistic …
functional
Software architecture
SAP R/3
FI/CO SD MM PP …
functional
The current Architecture of ERP SystemsThe current Architecture of ERP Systems
Österreichischer IT- & Beratertag 2006
Company Organisation
Company
Finance Sales Procure-ment Logistic …
functional
?
In the Future: Two Worlds?In the Future: Two Worlds?
Österreichischer IT- & Beratertag 2006
Service-oriented business processes
SYS
SYS
SYS
Service oriented Business Process Modelling
Oracle Design Time
BPELUML
BPELUML
Eclipse, JDeveloper
BPEL Designer
J2EE Application Server(Oracle Application Server,
Weblogic, JBoss, WebSphere)
Core BPEL Engine
WSDL Binding Built-in IntegrationServices
JCA
WebService
JMS
BPEL Process Manager
XQuery XSLTUser
Tasks ...
Simulation
Real-life data
BPEL Processes UML Diagrams
«businessClass»Movie
t itle: Stringduration: Integer
«businessClass»Show
beginning: Date = nullnumberOfSoldTickets: Integer
schedule(in beginning: Date)cancel()movie() : Movie {query}beginning(): Date {query}availableTickets(): Integer {query}createReservation(in requestedTickets: Integer): ReservationcancelReservations()addReservation(in reservation: Reservation)
«businessClass»MovieTheater
name: String
shows(in movie: Movie): Show[*] {query}
«businessClass»Theater
number: IntegerseatCount: Integer
shows(in movie: Movie): Show[*] {query}shows(in movie: Movie, in beginning: Date): Show {query}
1 1. .*1 1. .*
1
*
1
*
*1 *1
«businessClass»Reservation
numberOfReservedTickets: IntegerreservationCode: Integer
«create» create(in show: Show, in numberOfTickets: Integer): Reservation
*
1
*
1
«businessClass»Ticket
* 1* 1
*
*
*
*
ERP
SCM
CRM
Service orientedIT landscape
WSDL
Oracle Fusion Runtime
Architecture ARIS Architecture ARIS -- Oracle Fusion IntegrationOracle Fusion Integration
Österreichischer IT- & Beratertag 2006
ERPERPCRMCRM
ARIS PPMARIS PPMARIS PPM
InquiryInquiry
Flow ofdocuments/events Process
sequence
Time
CreateCreatequotationquotation
Salesstaff
AcceptAcceptorderorder
Customermanagement
CreateCreateshipping listshipping list
Clerk
WriteWriteinvoiceinvoice
Groupleader
CheckCheckpaymentpayment
Clerk
FI/COFI/CO
Adapter AdapterAdapter
Graphical Process Model from Runtime DataGraphical Process Model from Runtime Data
OrderOrder ShippingShippinglistlist
InvoiceInvoice PaymentPaymentreceivedreceived
QuotationQuotation
Österreichischer IT- & Beratertag 2006
„„Finish ProcessFinish Process““ at Volkswagen at Volkswagen
Österreichischer IT- & Beratertag 2006
Cycle time: VW TOUAREGCycle time: VW TOUAREG
Österreichischer IT- & Beratertag 2006
Topics are MergingTopics are Merging
Today
BusinessProcessAnalysis
(BPA)
(pure play)BusinessProcess
Management
EnterpriseArchitecture
(EA)
ServiceOriented
Architecture(SOA)
Future
EnterpriseArchitecture
BPA SOA
(pure play)BPM
BusinessProcesses
Recommended