ANDREA HERR, R.N. │ Curriculum Vitae

Nashville, TN. │ 770-789-8327 │ andrea_herr@live.com

Personal Statement

A focused professional committed to safeguarding health care rights of patients while supporting health care reform and optimal care. She is a natural leader with respect of colleagues and superiors for her abilities and skills with patients, families and providers. Andrea has superb communications skills, is highly motivated and inspirational, and possesses exceptional observational skills. She is knowledgeable in a variety of fields in health care and is keen to find a leadership role in a progressive organization that values innovation, employee growth and service excellence to both consumers and employees.

Areas of Expertise

Leadership ~ Clinical Services Director – Developed programs, provided support and consultative services to providers, coordinated training programs/seminars, provided hands on training

to providers, performed product and clinical conditions research, mentored and developed staff, established relationships with providers to promote education/training, products and services.

~ Director of Needs, Assessment & Referral Center – Managed hiring, counseling/mentoring and termination of employees, scheduling, mentored and developed staff, liaising with other departments and community services, marketing and public speaking.

~ Director of Nursing – Child and adolescent drug and alcohol rehab center (45 beds). Managed hiring, counseling/mentoring, and termination of employees, scheduling, coordinating training of staff, chart audits to measure compliance with JCAHO.

~ Assistant Unit Director – Acute psych. Monitored and evaluated documentation, mentored and supervised nursing staff, evaluated care plans, back up unit director in her absence.

~ Developed Integrative Medicine processes for integration into provider practices.

Nursing ~ Case Management in home health, hospice, Population Health Management/Medicare ACO, and in Managed Care, developed and evaluated care plans.

~ Utilization Management in managed care.

~ Chart review for CMS, HEDIS, NCQA compliance.

~ Staff nursing in home health care, hospice, med-surg, ICU, mental health, addictions.

Education

BSN (in progress) – Grand Canyon University – Phoenix, AZ. Anticipated graduation date May 2016.

ASN – North Georgia Colleges & Universities – Dahlongea, GA. Graduated 1981.

Diploma in Homeopathic Pharmacy – British Institute of Homeopathy – Essex, UK. Received 1998.

Training in Clinical Nutrition, Motivational Interviewing, Lean Six Sigma.

Recognition, Special Achievements, Etc.

Have maintained a 3.89-4.0 GPA while working on BSN full-time and maintaining excellence in full-time employment.

Have inspired other nurse colleagues to move forward with their BSN.

Rated Outstanding or Exceeding Expectations in areas of Customer Service/Focus, Communication, Integrity/Ethics, Dependability, Job Knowledge, Problem Solving/Analysis, Quality, Personal Organization and Safety.

Recognized as a team leader among colleagues and superiors.