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SSEECCTTIIOONN 11 FFCCSSSS AASSSSOOCCIIAATTIIOONN Message from the President .............................................................. 1 Objectives of the FCSS Association ................................................... 3 Membership List ................................................................................. 4 Map of FCSSAA Regions ................................................................... 6 Appointing/Electing Regional Representatives ................................... 7 Role of Regional Representative ........................................................ 9

SSEECCTTIIOONN 22 22000099 BBUUSSIINNEESSSS MMEEEETTIINNGG Business Meeting Agenda................................................................ 10 Procedural Advisor/Parliamentarian ................................................. 11 2008-09 Board Members.................................................................. 12 Minutes of November 28, 2008 Annual Meeting .............................. 13 Report on 2008 Resolutions ............................................................. 20 Communication and Marketing Committee Report ............................. 23 2009 Conference Committee Report ................................................ 25 FCSS Education Bursary Committee Report ....................................... 26 FCSS Program Advisory Team ........................................................ 27 Strategic Plan Accomplishments in 2009 ......................................... 29 Strategic Plan 2010-2013 ................................................................. 33 Financial Statements August 31, 2009 ............................................. 43 2009-10 FCSSAA Budget ................................................................ 57

SSEECCTTIIOONN 33 RREESSOOLLUUTTIIOONNSS SSEESSSSIIOONN Rules of Order for Resolutions Session ........................................... 61 Resolutions 01 - 02 .......................................................................... 63

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MMEESSSSAAGGEE FFRROOMM TTHHEE PPRREESSIIDDEENNTT It is with great pleasure that I welcome delegates from across Alberta to our 2009 FCSSAA Power of Prevention conference and Annual General Meeting. FCSS is built on a foundation of belief in the power of community, and the unwavering philosophy that it’s the people of a community who know their own needs best and that those needs can be better met by working together. The building blocks of successful FCSS Programs are its people - ALL of its people - and the contributions they all make to community and the partnerships they establish at all levels. The investments made in FCSS pay tremendous dividends in every area of community life. 2009 has been another year of growth for our Association and for FCSS. 198 of the 205 FCSS Programs in the province are members of the FCSSAA. Provincially, FCSS programs reach out to 99.8% of the province’s population; less than 6,100 Albertans live in communities not participating in FCSS! And in 2009-10, the FCSS grant allocation grew to nearly $75 million, with municipalities and Métis settlements contributing approximately $19 million, for a total of nearly $94 million invested in FCSS programming throughout the province. As well, in 2008-09, municipalities and Métis settlements contributed more than approximately $11 million over their 20% contribution. 2009 was another busy year for your Association Board members, who have worked diligently and effectively on your behalf to ensure the governance of our Association is strong and that we are responding to our members’ needs. Regionally and provincially, the Board continued to strength collaborations with several provincial organizations and government ministries. More detail about the ongoing work is provided in the reports from our various committees. I’m very pleased to report that implementation of the Advocacy Training workshop is moving forward. The Advocacy Training module and workshop were developed in 2009 by Catherine Schissel, 5 FCSS Directors and our FCSSAA staff. The group came together 3 times to review and revise the training material and will be piloting the workshop in the spring. Following final revisions, the workshop will be provided in all 8 FCSS regions in 2010. More information will be shared from our office as implementation progresses, and I hope that as many staff from our local FCSS offices as possible will be able to participate in this professional development opportunity. And the FCSS/PLC Education Bursary is going strong! The Bursary program is a tremendous opportunity for senior staff of FCSS Programs and Parent Link Centres, and their successors, to continue their education and enhance their leadership skills. This is another wonderful example of the strong commitment of Children and Youth Services to improving preventive social services in Alberta and I would like to extend a sincere thank you to Minister Tarchuk for her leadership in providing the $1 million grant to the FCSSAA to establish the Bursary program. Another exciting initiative your Association Board is participating in is the Alberta Mentoring Partnership (AMP). This innovative partnership between the Alberta government, community agencies and youth (the first of its kind in Canada) will give Alberta’s young people new opportunities to benefit from positive role models. The FCSSAA is represented on the Leadership Team that oversees the development and implementation of several strategies, as well as participating on various working groups. I’m sure you’ve seen the AMP print and media social marketing campaign that was launched in mid September.

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Again in 2009, FCSS participated as a key stakeholder in the Ministry’s business planning process. As you are aware, sessions were held during our spring regional meetings for FCSS input into the Ministry’s 2010-2013 Business Plan. Your participation provided valuable feedback on issues important to FCSS. As you’ll hear from reports during our AGM, your Association Board has created several new strategies and activities in 2010 to accomplish the objectives of our organization - it will again be a busy year for the Board! Regrettably, though, we’ll be saying goodbye to Vice President Myron Zajic, Regional Representative Gina Armstrong, and Directors’ Network Randy Ell, who will not be returning due to important work in other areas. I want to take this opportunity to thank them all for their tremendous and valued contribution to the FCSS Association Board. I would also like to thank Minister Janis Tarchuk for her tremendous commitment to and support of FCSS. And the support and dedication of our good friends Tim Moorhouse, Joyce Mellott, Debbie Trachimowich, Veronica Facundo is, as always, outstanding. Thank you all. 2009 was my third year as President of the FCSS Association and I am very proud of the work of our Board members, individually and on committees. It’s an exciting time to serve as your President and I sincerely thank you for giving me this opportunity. Most importantly, I would like to extend a sincere thank you to all FCSS Boards, Directors, staff and volunteers - it’s your dedication and hard work locally, regionally and provincially that makes FCSS an outstanding program! As we listen to the speakers and presenters at our conference, let’s remember how our differences and strengths help us to grow stronger together. And as we receive reports on the various projects worked on throughout the year, as we review next year’s Strategic Plan and budget, and as we begin our debate on the important resolutions before us, let’s remember that together we represent a major part of the province’s social infrastructure. I hope to be able to chat with as many of you as possible over the next few days we are together. And I hope you find enough time to visit with old friends and colleagues, meet new friends and colleagues, and be renewed for exciting programs and projects back in your communities. Have a great conference, everyone! Sincerely,

Mary Ann Eckstrom

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OOBBJJEECCTTIIVVEESS OOFF TTHHEE FFCCSSSS AASSSSOOCCIIAATTIIOONN The FCSSAA is a partnership of FCSS programs in Alberta, based on common beliefs in: a. the value of prevention as a means of optimizing individual and community development; b. the importance of voluntarism and volunteers to create and nurture healthy and productive

communities; c. the benefit to local communities and municipalities of mutual support and cooperation; d. the need and value of creating and sustaining open communications with and among each

other; e. the need to collaborate in the research and analysis of social concerns; f. the importance of local autonomy for determining local service needs, priorities and delivery

mechanisms. The objectives of the FCSSAA are: 1. To strengthen and maintain a structured system of networking and sharing of information and

expertise amongst communities, boards and staff. 2. To investigate and pursue common issues and concerns affecting municipal preventive social

programs and those boards and other groups duly appointed by a Local Authority to administer such programs.

3. To advocate on behalf of local communities and programs to the general public, municipal

governments, regional service/governance bodies, provincial agencies and authorities, and national agencies and authorities.

4. To provide orientation and education to individuals, communities, boards and staff via

conferences, training events and newsletters. 5. To provide assistance regarding concerns or issues of a local or regional nature, where

possible, and when specifically requested, to individual FCSS boards or other groups duly appointed by Local Authorities to provide preventive social programs.

6. To develop critical tools to assist communities and programs to meet local mandates and

needs. (from the FCSSAA Constitution)

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FFCCSSSS PPRROOGGRRAAMMSS aanndd AASSSSOOCCIIAATTIIOONN MMEEMMBBEERRSSHHIIPP -- NNOOVVEEMMBBEERR 22000099

FCSS Association Member CALGARY/BOW RIVER Airdrie Banff Beiseker & District Big Horn MD partnered with Canmore Black Diamond Calgary Canmore Claresholm & District Cochrane Crossfield Foothills MD High River Irricana Longview Nanton Okotoks Rocky View County South East Rocky View Stavely Turner Valley Vulcan & District Wheatland County Willow Creek MD

partnered with Fort Macleod, Granum, Claresholm, Nanton, Stavely

EAST CENTRAL Amisk Andrew Bashaw Big Valley Botha Camrose & District Castor & District Cereal Consort & District Coronation & District Delia partnered with Starland County Dewberry Donalda Drumheller Valley Empress Flagstaff Halkirk partnered with Castor, and

Coronation Hanna

Kitscoty Lamont (Town) Lamont County Lloydminster Mannville-Minburn-Innisfree Marwayne Minburn County partnered with Vegreville, and

Mannville-Minburn-Innisfree Morrin partnered with Starland County Munson partnered with Starland County Oyen Paintearth County

partnered with Castor, and Coronation

Paradise Valley Provost & District Special Areas 2, 3, 4 Starland County Stettler & District Stettler County partnered with Stettler Tofield-Ryley-Beaver Vegreville & District Vermilion Vermilion River County Veteran Viking-Beaver Wainwright & District Youngstown EDMONTON/EVERGREEN Beaumont Bon Accord Brazeau County partnered with Breton, and

Drayton Valley Breton & Area Bruderheim Drayton Valley & District Edmonton Fort Saskatchewan Gibbons Leduc (City) Leduc County Legal Morinville Parkland County Redwater

Spruce Grove St. Albert Stony Plain Strathcona County Sturgeon County NORTHEAST Alberta Beach

partnered with Lac Ste. Anne Athabasca & Area Barrhead & District Bonnyville & District Bonnyville MD

partnered with Bonnyville, and Cold Lake

Buffalo Lake Métis Settlement Cold Lake Elizabeth Métis Settlement Elk Point Fishing Lake Métis Settlement Glendon Kikino Métis Settlement Lac La Biche County Lac Ste. Anne County Mayerthorpe & Area Onoway partnered with Lac Ste. Anne Ross Haven partnered with Lac Ste. Anne Sandy Beach partnered with Lac Ste. Anne Smoky Lake (Town) Smoky Lake County South View partnered with Lac Ste. Anne St. Paul (Town) St. Paul County Sunset Point partnered with Lac Ste. Anne Thorhild County Two Hills Two Hills County partnered with Two Hills Val Quentin partnered with Lac Ste. Anne Vilna Waskatenau Westlock & District Wood Buffalo RM Yellowstone partnered with Lac Ste. Anne

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NORTHWEST Beaverlodge partnered with Grande Prairie

County Berwyn Big Lakes MD Birch Hills County Central Peace Clear Hills County East Prairie Métis Settlement Fairview & District Gift Lake Métis Settlement Grande Cache Grande Prairie (City) Grande Prairie County Green View Grimshaw High Level High Prairie partnered with Big Lakes Hines Creek Hythe Kinuso partnered with Big Lakes Lesser Slave River MD Mackenzie County Manning & District Nampa/Northern Sunrise Northern Lights MD partnered with Grimshaw,

Manning, and Peace River Northern Sunrise County partnered with Nampa Opportunity MD Paddle Prairie Métis Settlement

Peace MD partnered with Berwyn, Grimshaw,

and Peace River Peace River Peavine Métis Settlement Rainbow Lake Saddle Hills County Sexsmith Slave Lake Smoky River Regional Swan Hills Wembley SOUTH Barons-Eureka-Warner Bassano Cardston Cowley partnered with Pincher Creek Crowsnest Pass Cypress County Fort Macleod & District Forty Mile Regional Granum Grasslands Regional Lethbridge Magrath & District Medicine Hat Pincher Creek & District Pincher Creek (MD #9) partnered with Pincher Creek Redcliff

WEST CENTRAL Alix Bentley Blackfalds Carstairs Clearwater Region Clive partnered with Lacombe & District Cremona Didsbury Eckville Innisfail Kneehill Regional Lacombe (Town) Lacombe County Ma-Me-O Beach Millet Mountain View County Olds Ponoka Red Deer & District Rimbey Sundre Sylvan Lake Wetaskiwin (City) Wetaskiwin County YELLOWHEAD Edson Fox Creek Hinton Jasper Whitecourt Woodlands County Yellowhead County

____________________________________________________________________________

• There are 205 FCSS Programs in the province. • 192 FCSS Programs are members of the FCSS Association. • Associate Members: Action for Healthy Communities, Edmonton Bighorn MD Candora Society of Edmonton Community & Information Referral Services, Red Deer Kerby Centre, Calgary Lesser Slave Lake Indian Regional Council Lethbridge & District YWCA Medley Canadian Forces Base Ponoka Youth Centre Western Rocky View Communities Development Society WJS Associates, Edmonton YMCA of Edmonton

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AAPPPPOOIINNTTIINNGG//EELLEECCTTIINNGG RREEGGIIOONNAALL RREEPPRREESSEENNTTAATTIIVVEE TTOO TTHHEE FFCCSSSS AASSSSOOCCIIAATTIIOONN BBOOAARRDD

Every year, representatives from the eight FCSS regions are chosen by each region to be members of the FCSS Association Board. Following are excerpts from the FCSSAA bylaws which outline the process for appointing/electing regional representatives.

The Members of the Board of Directors consists of... those people elected from, or appointed by the Regions as follows:

• One representative from each of the Northwest, Northeast, West Central, East Central, South and Yellowhead regions;

• One representative from the Edmonton area of the Edmonton-Evergreen region;

• One representative from the Evergreen area of the Edmonton-Evergreen region;

• One representative from the Calgary area of the Calgary-Bow River region;

• One representative from the Bow River area of the Calgary-Bow River region. Representatives from the Regions are elected or appointed at regional meetings whenever held, at which time those members present from the particular region may nominate and vote on the election of representatives for their respective regions. ... each regional representative on the Association Board must be on an FCSS Board that is an Association member in good standing. Members of the Association Board serve one year, or until their successors are elected or appointed.

Please ensure that your region appoints/elects your representative (two representatives each for Calgary-Bow River and Edmonton-Evergreen) to the Association Board for 2009-2010. Please provide the name of your chosen representative to Hamish Kerfoot, Secretary of the FCSS Association, prior to the Annual General Meeting. The “Role of Regional Representative” is described on the next page. Please ensure that prospective candidates for Regional Representative are fully aware of the role, responsibilities and time commitment to being a regional representative - no surprises for future Regional Representatives, please!! To be fair to FCSS programs in a region and to the Association Board, careful consideration of the time (and energy) commitment to being a Regional Representative is important before accepting the position.

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After election of the Association President and Vice-President at the AGM, the full slate of Board members will be announced. For your convenience, following is a list of the FCSSAA regions with space to record names of regional representatives. Along with Directors’ Network representatives noted below, this will be your FCSS Association Board for 2009-10. ____________________________ President (elected at the AGM) ____________________________ Vice President (elected at the AGM) ____________________________ Calgary-Bow River Region (Calgary area) ____________________________ Calgary-Bow River Region (Bow River area) ____________________________ East Central Region ____________________________ Edmonton-Evergreen Region (Edmonton area) ____________________________ Edmonton-Evergreen Region (Evergreen area) ____________________________ Northeast Region ____________________________ Northwest Region ____________________________ South Region ____________________________ West Central Region ____________________________ Yellowhead Region Directors’ Network representatives to the 2009-10 FCSSAA Board, elected at the September 2009 Directors’ Network, are: Phyllis Collins Elizabeth Métis Settlement FCSS Penny Fox Smoky River Regional FCSS (Co-Chair, Directors’ Network) Maribeth Friesen Lacombe & District FCSS Debbie Goeseels Claresholm & District FCSS Donelda Laing City of Grande Prairie FCSS (Co-Chair, Directors’ Network)

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RROOLLEE AANNDD RREESSPPOONNSSIIBBIILLIITTIIEESS OOFF RREEGGIIOONNAALL RREEPPRREESSEENNTTAATTIIVVEE Being a Regional Representative on the provincial FCSSAA Board requires a time commitment to attend board meetings, committee meetings and other special meetings/events, and to read related materials, in addition to regional responsibilities. Being an FCSSAA Board member is much more than simply attending a Board meeting every 6 to 8 weeks. The role and responsibilities that Regional Representatives are expected to fulfill are: • To ensure ongoing two-way communication between the FCSSAA and FCSS Programs in the

represented region through such methods as: - sharing of FCSSAA Board meeting highlights, and - sharing of regional issues and concerns with the Association Board, and - gathering input to advise the Association Board.

• To attend FCSSAA Board meetings, held every 6 to 8 weeks, on Fridays, in Edmonton. The

meeting schedule for the year is set at the first meeting of the new Board in January. • If elected as Secretary or Treasurer of the Association, to attend Executive Committee

meetings with the President and Vice-President (held the evening before Board meetings) and Program Advisory Team (PAT) meetings as scheduled.

• To participate in committee work of the FCSSAA. This will involve a time commitment with

meetings held during the week in Edmonton and correspondence by phone, e-mail and fax, in addition to Association board meetings. There are 5 to 7 committees of the Board in any year; board members typically participate on 2 committees.

• To promote and participate in regional FCSS meetings with the represented region at least

twice a year. • To report to Association Board meetings on FCSS related activities in the represented region. • To provide updates on regional activities for each issue of the Association newsletter. • If the represented region is host for the annual conference, the Regional Representative is

expected to report on conference planning activity at each Association Board meeting. Regional Representatives will be reimbursed by the FCSSAA for expenses incurred on Board approved activities. Since information sharing and networking with FCSS programs in the represented region is a key responsibility, it is critical that Regional Representatives have administrative support from the FCSS Program of which he/she is a board member, to fulfill their responsibilities. Members of the FCSSAA Board serve one year, effective the day of the AGM. It is the responsibility of the FCSS Program of which the Regional Representative is a board member to pay his/her expenses to attend the AGM, even if he/she is not returning to the FCSSAA Board the following year. The term of office on the FCSSAA Board is from one AGM (November) to the next AGM (November). The same policy applies for the positions of FCSSAA President and Vice-President.

22000099 BBUUSSIINNEESSSS MMEEEETTIINNGG

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AGENDA

1. Call to Order 2. Approval of Parliamentarian (p 11) 3. Adoption of Agenda (p 10) 4. Message from the President (p 1-2) 5. Introduction of 2008-09 FCSSAA Board (p 12) 6. Adoption of Minutes of November 28, 2008 Annual Meeting (p 13-19) 7. Business Arising from the Minutes

a. Report on 2008 AGM Resolutions (p 20-22) 8. Reports

a. Communication and Marketing Committee (p 23-24) b. 2009 Conference Committee Report (p 25) c. FCSS/PLC Education Bursary (p 26) d. Program Advisory Team (p 27-28)

9. Strategic Plan

a. Strategic Plan Accomplishments in 2009 (p 29-32) b. Strategic Plan 2010-2013 (p 33-42)

10. Treasurer’s Report

a. Adoption of 2008 Audited Financial Statements (p 43-56) b. Appointment of Auditors for 2009-10 c. Presentation of 2009-10 Budget (p 57-60)

11. Resolutions Session

a. Rules of Order for Resolutions Session (p 61-62) b. Resolutions 01 - 02 (p 63-65)

12. Elections a. Election of President b. Election of Vice-President

13. Introduction of 2009-10 FCSSAA Board 14. Adjournment

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PPAARRLLIIAAMMEENNTTAARRIIAANN FFOORR TTHHEE 22000099 FFCCSSSSAAAA AANNNNUUAALL GGEENNEERRAALL MMEEEETTIINNGG

KEVIN P. FEEHAN, Q.C. Kevin Feehan has practiced law in Edmonton since 1979 and is a partner in the firm of Fraser Milner Casgrain, in Edmonton. He is involved in a number of local, provincial and federal professional and community activities. Since 2003, Kevin has acted as Parliamentarian for the FCSSAA, and since 1984, Kevin has served as Parliamentarian for many other local, provincial and federal organizations, including Alberta School Boards' Association, Alberta Catholic Schools Trustees Association, Alberta Urban Municipalities Association, Alberta Seniors Citizens Housing Association, Canadian School Boards' Association, Alberta Liberal Party, Liberal Party of Canada in Alberta, Association of School Business Officials of Alberta, School Superintendents Association of Alberta, and the Federation of Canadian Municipalities. Kevin also instructs in "Parliamentary Procedure and Robert's Rules of Order", "Parliamentary Procedure and the Chairman" and "Parliamentary Procedure and the Board" and has published a 12 chapter DVD lecture on parliamentary procedures. Parliamentarian Roles 1984 - present: Standing Parliamentarian, Alberta Liberal Party (annual and special general

meetings and conventions) 1984 - present: Ad hoc Parliamentarian, Liberal Party of Canada in Alberta (annual and

special general meetings and conventions) 1989 - present: Standing Parliamentarian, Alberta School Boards' Association (spring and fall

annual conventions) 1990 - present: Standing Parliamentarian, Alberta Catholic School Trustees Association

(annual and special general meetings and conventions) 1991 - 1996: Edmonton Public Schools Continuing Education Classes: "Parliamentary Procedure and Robert's Rules of Order" 1992 & 2002: Alberta School Boards' Association, Chair and Vice-Chair Workshops:

"Parliamentary Procedure and the Chairman", “Parliamentary Procedure and the Board”, DVD lecture “Parliamentary Procedures: the Key to More Effective Meetings”, and “Becoming a Better Board Chair”

1998 - present: Standing Parliamentarian, Alberta Urban Municipalities Association (annual and special general meetings and conventions)

1998/99/01: Alberta Urban Municipalities Association Classes: "Parliamentary Procedure and the Council"

1999 - present: Standing Parliamentarian, Alberta Senior Citizens Housing Association (annual general meetings)

2001: Convention Parliamentarian, Canadian School Boards' Association 2003 - present: Parliamentarian, Family and Community Support Services Association of

Alberta (annual general meetings) 2004 - 2005: Association of School Business Officials of Alberta and School

Superintendents of Alberta workshops: “Keeping Your Trustees out of Trouble: Parliamentary and Governance Issues” and “New members Worksops

2004: Convention Parliamentarian, Federation of Canadian Municipalities

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FFaammiillyy aanndd CCoommmmuunniittyy SSuuppppoorrtt SSeerrvviicceess AAssssoocciiaattiioonn ooff AAllbbeerrttaa

BBOOAARRDD MMEEMMBBEERRSS 22000088 -- 22000099

PRESIDENT Mary Ann Eckstrom

VICE PRESIDENT Myron Zajic

SECRETARY Hamish Kerfoot

TREASURER Joe Ceci

REGIONAL REPRESENTATIVES CALGARY- Joe Ceci (Calgary FCSS) BOW RIVER Hamish Kerfoot (Cochrane FCSS) EAST CENTRAL Gunnar Albrecht (Flagstaff FCSS) EDMONTON- John Skone (Edmonton Community Services) EVERGREEN Irene Heath (Gibbons FCSS) NORTHEAST Heather Stromquist (Lac La Biche County FCSS) NORTHWEST Lesley Vandemark (Green View FCSS) SOUTH Jeff Carlson (Lethbridge Community Services) WEST CENTRAL Gina Armstrong (Red Deer & District FCSS) YELLOWHEAD Marsh Hoke (Yellowhead County FCSS)

DIRECTORS’ NETWORK REPRESENTATIVES Phyllis Collins Elizabeth Métis Settlement Randy Ell Rocky View County FCSS Co-Chair, Directors’ Network Penny Fox Smoky River Region FCSS Donelda Laing City of Grande Prairie FCSS Co-Chair, Directors’ Network Debbie Goeseels Claresholm & District FCSS

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Family and Community Support Services Association of Alberta

MMIINNUUTTEESS OOFF TTHHEE AANNNNUUAALL GGEENNEERRAALL MMEEEETTIINNGG NNOOVVEEMMBBEERR 2288,, 22000088

Held at the Westin Hotel, Edmonton, Alberta

1. CALL TO ORDER

President Mary Ann Eckstrom called the meeting to order at 3:05 p.m.

2. APPROVAL OF PARLIAMENTARIAN Mary Ann Eckstrom introduced Kevin Feehan as Procedural Advisor for the AGM and Parliamentarian for the Resolution Session. There were no questions from the floor. Moved by Hamish Kerfoot (Cochrane FCSS), seconded by Barb Cunningham (Lethbridge Community Services), that Kevin Feehan be approved as Procedural Advisor and Parliamentarian for the 2008 AGM. CARRIED.

3. ADOPTION OF AGENDA Mary Ann Eckstrom referred delegates to the AGM agenda on p. 11 of the Annual Report and called for amendments. There were no amendments requested. Moved by Corinna Roth- Beacome (Forty Mile Regional FCSS), seconded by Bob Hawkesworth (Calgary FCSS), that the AGM agenda be adopted as presented. CARRIED.

4. MESSAGE FROM THE PRESIDENT Mary Ann Eckstrom referred delegates to her President’s Message on p. 1-3 of the Annual Report. She noted that 2008 was a busy and successful year for the FCSSAA Board. Regional representatives Kyle Archer, Barb Cunningham, Kyle Archer, Flo Robinson and Eugene Uganecz, and Directors’ Network representative Corinna Roth-Beacome will not be returning to the Board in 2009. Mary Ann thanked them for their valuable contribution to the work of the Board. Mary Ann extended appreciation to all FCSS staff and volunteers for their hard work and commitment to making FCSS the best it can be. She also thanked Minister Tarchuk for her support of the FCSS Program and the FCSS Association. There were no questions from the floor. Mary Ann Eckstrom moved acceptance of her report for information, presented pursuant to the agenda. CARRIED.

5. INTRODUCTION OF 2007-08 FCSSAA BOARD Mary Ann Eckstrom introduced the 2007-08 FCSSAA board members (listed on p. 13 of the Annual Report) and thanked them for their work during the past year.

6. ADOPTION OF MINUTES OF NOVEMBER 23, 2007 ANNUAL MEETING Mary Ann Eckstrom referred delegates to the 2007 AGM Minutes on p. 14-22 of the Annual Report. There were no questions or amendments requested from the floor. Moved by Penny Fox (Smoky River FCSS), seconded by Tammy Elkow (St. Paul County FCSS) that the Minutes of the November 23, 2007 AGM be adopted as recorded. CARRIED.

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7. BUSINESS ARISING FROM THE MINUTES

a. Report on 2007 Resolutions Hamish Kerfoot, Resolutions Committee Chairman, referred delegates to the report of actions taken on 2007 resolutions (p. 23-26 of the Annual Report). He noted that five resolutions were heard at the AGM; Resolution 01 was defeated. The four approved resolutions were forwarded to relevant provincial Ministers and the FCSSAA Board was active in several provincial committees addressing the topics of the resolutions. A summary of the approved resolutions was also forwarded to Minister Tarchuck. Hamish thanked FCSS Programs for their resolutions which provide direction for the Board’s annual work. There were no questions from the floor. Hamish Kerfoot moved acceptance of his report for information, presented pursuant to the agenda. CARRIED.

8. REPORTS a. Communication and Marketing Committee

Penny Fox, Chair of the Communication and Marketing Committee, referred delegates to the report of the Committee (p. 27-28 of the Annual Report). She highlighted the Committee’s work over the last year, noting the success of re-branding FCSS with the new logo and promotional material, and redesign of the FCSSAA website. There were no questions from the floor. Penny Fox moved acceptance of her report for information, presented pursuant to the agenda. CARRIED.

b. FCSS/PLC Education Bursary Shirley Jolly, Chair of the FCSS/PLC Bursary Committee, referred delegates to the report of the Committee (p. 29 of the Annual Report). She noted the Bursary Program has been in place for a full year, providing opportunities for FCSS and PLC leaders and aspiring leaders to access further education to move into senior FCSS and PLC positions. She extended her thanks to Alberta Children and Youth Services for funding the initiative. There were no questions from the floor. Shirley Jolly moved acceptance of her report for information, presented pursuant to the agenda. CARRIED.

c. Resolutions Committee Hamish Kerfoot, Chair of the Resolution Committee, referred delegates to the report of the Committee (p. 30-31 of the Annual Report). He noted that, in addition to considering resolutions submitted for the AGM, the Committee undertook a review of the resolutions process based on feedback from members. There were no questions from the floor. Hamish Kerfoot moved acceptance of his report for information, presented pursuant to the agenda. CARRIED.

d. FCSS Professional Development Initiatives Barb Cunningham, Chair of the Professional Development Steering Committee, referred delegates to the report of the Committee (p. 32-34 of the Annual Report). She noted the final delivery of the “Working in Community” workshops came to a close in

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2008 after 3 successful years of providing the workshops to over 150 FCSS Program Directors and staff across the province. Workbooks from the training modules will be developed. Two new training opportunities will be developed in 2009: an Advocacy workshop and a Cultural Competency in Human Services workshop. Barb acknowledged the trainers for their commitment, enthusiasm and skills. She extended thanks to the Ministry of Children and Youth Services for supporting the FCSS Association in providing professional development opportunities to FCSS Programs. There were no questions from the floor. Barb Cunningham moved acceptance of her report for information, presented pursuant to the agenda. CARRIED.

e. Program Advisory Team (Tim Moorhouse, FCSS Director, ACYS) Out of School Care: With the province assuming responsibility for out-of-school care, approximately $10 million has been put back into FCSS to allocate to other important preventive social services in communities. The most significant benefit is that families and children will have access to out-of-school care in more municipalities. Tim extended his appreciation to municipalities for making the transition as smooth as it was. FCSS Funding: In 2008, the FCSS allocation was increased 5%, partially in recognition of increases in the costs of doing business. Additionally, $1.6 million was allocated to FCSS programs that haven’t had an overall 16% increase since 2003. Making A Difference (MAD) Outcome Evaluation: The MAD outcome evaluation system continues to be implemented across the province. Demonstrating outcomes provides more assurance to the Province and FCSS communities of the importance of allocating resources to FCSS preventive social services. FCSS/PLC Bursary: The Ministry is pleased with the success of the Bursary program and the opportunities provided to FCSS and Parent Link Centre leaders. Tim extended congratulations to those who have accessed the program. New Deputy Minister and Assistant Deputy Minister: In 2008, Fay Orr became the new Deputy Minister for ACYS and Karen Ferguson became the new Assistant Deputy Minister for the Community Strategies Division of the Ministry. Both have strong histories of working with community stakeholders. There were no questions from the floor. Tim Moorhouse moved acceptance of his report for information, presented pursuant to the agenda. CARRIED.

9. STRATEGIC PLAN a. Strategic Plan Accomplishments in 2008

Corinna Roth-Beacome, Chair of the Strategic Planning Committee, referred delegates to the Strategic Plan Accomplishments report (p. 37-39 of the Annual Report). There were no questions from the floor. Corinna Roth-Beacome moved acceptance of her report for information, presented pursuant to the agenda. CARRIED.

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b. Strategic Plan 2009 - 2012

Corinna Roth-Beacome referred delegates to the 2009-2012 FCSSAA Strategic Plan (p. 40-50 of the Annual Report). There were no questions from the floor. Moved by Frank Rosypal (Lamont County FCSS), seconded by Heather Stromquist (Lac La Biche County FCSS) that the 2009-2012 FCSSAA Strategic Plan be adopted as presented. CARRIED.

10. TREASURER’S REPORT a. Adoption of 2008 Audited Financial Statements (p 51-63)

Treasurer Barb Cunningham presented the FCSSAA audited financial report (p. 51-63 of the Annual Report). Barb highlighted the scope of the audit, described on page 53. She noted the FCSSAA is holding $1.2 million for the MAD initiative and received a $1.0 million grant for the Education Bursary; both funds are in high interest bearing savings and the interest generated will be used by the FCSSAA for special projects. Barb noted the FCSSAA is in a good financial position due to savings with the vacant staff position and the membership fee increase; however the FCSSAA is not a rich organization and funds are managed very prudently. Moved by Jeff Carlson (Lethbridge Community Services), seconded by Randy Ell (Rocky View FCSS) that the 2008 FCSSAA audited financial statements be adopted as presented. CARRIED.

b. Appointment of Auditors for 2008 - 09 Moved by Lesley Vandemark (Green View FCSS), seconded by Myron Zajic (Wainwright & District FCS), that Amzad Amiri be appointed as the auditor for the FCSSAA for 2009. CARRIED.

c. Presentation of 2008 - 09 Budget Barb Cunningham reviewed the proposed 2008-09 FCSSAA budget, as presented on pages 64-67 of the Annual Report. She noted the budget is based on the previous year’s experience and priorities set out in the 2009-2012 Strategic Plan. The main increase in income is from the membership fee increase and the Resource Bank grant increase. $12,000 is allocated to Directors’ Network to pay out the remainder of the $20,000 commitment made in 2005. This is being paid now from the extra income generated from the MAD and Bursary funds, because pressure points will be seen in upcoming years as the Board ensures that the organization is adequately staffed with competitive wages and benefits; that more is budgeted to Board expenses so Board members can be more active in provincial committees and meeting with local FCSS program boards; and to support the annual FCSSAA conference. There were no questions from the floor. Moved by Hamish Kerfoot (Cochrane FCSS), seconded by Maureen Wills (Cochrane FCSS) that the 2008-09 budget be approved as presented. CARRIED.

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11. RESOLUTIONS SESSION

a. Rules of Order for Resolutions Session Myron Zajic, Chair of the Resolutions Session, reviewed the Rules of Orders and the Rules of Respect for the Resolution Session on p. 68-69 of the Annual Report. He noted that 1 Special Resolution and 4 regular resolutions will be heard. There were no questions from the floor. Moved by Pat Sydoruk (Central Peace FCSS), seconded by Frank Rosypal (Lamont County FCSS) that the Rues of Order and Rules of Respect for the Resolutions Session be accepted. CARRIED.

b. Special Resolution to Amend Bylaws and Resolutions 01 - 05 (p 70-76 the Annual Report)

Special Resolution to Amend Bylaws

Notice of Motion to Amend the Bylaws of the FCSS Association moved by Jeff Newland (Wainwright & District FCS), seconded by Valerie Gramlick (Wainwright & District FCS). BE IT RESOLVED THAT Article 2.3 be changed by deleting the words for the calendar year for which the annual fee has been paid and adding the words from September 1 to August 31; and by deleting the words on April 1st in any calendar year and adding the words November 1st in any year; and by deleting the word calendar and adding the word membership, so that the Article reads in its entirety: Membership and Associate Membership in the Association is from September 1 to August 31. All rights of membership end on November 1st in any year unless the annual fees for that membership year have been paid. Jeff Newland spoke to the Special Resolution noting it is a housekeeping bylaw that will allow the FCSSAA membership year to be changed, as supported by members at the 2006 AGM. Myron Zajic asked if any delegates wished to speak to the Notice of Motion. There was no discussion. He reminded delegates that a ¾ majority vote is required to pass the Special Resolution. The Special Resolution was CARRIED.

Resolution 01 Advocacy Strategy to Increase FCSS Funding by the Ministry of Children and Youth Services

Moved by Joe Ceci (Calgary FCSS), seconded by Bob Hawkesworth (Calgary FCSS). BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta Board be requested to develop and implement an advocacy strategy in 2009 to increase the FCSS program funding level to $100 million per year by 2010; and FURTHER BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta Board report on the strategy and its outcomes at the AGM in 2009.

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Joe Ceci spoke to the resolution. The seconder declined speaking. There was no debate on the motion. The resolution was CARRIED.

Resolution 02 The Role of FCSS in Disaster Social Services Moved by John Howard (Camrose & District Support Services), seconded by Elroy Deimert (City of Grande Prairie FCSS). BE IT RESOLVED THAT the FCSSAA Board requests the support of Alberta Children and Youth Services to work with municipalities, Alberta Municipal Affairs, and the Alberta Emergency Management Agency to: 1. Clarify FCSS involvement in local DSS planning and management according to

FCSS legislation; gather examples of municipal DSS policy and practice to demonstrate options for FCSS roles and responsibilities in local DSS planning and management; and distribute this information to all FCSS programs.

2. Request that the Alberta Emergency Management Agency distribute to all FCSS

programs, a comprehensive resource package, including Emergency Management and Disaster Social Services information and planning templates, and provide training opportunities to support FCSS in its DSS role.

John Howard spoke to the resolution. The seconder declined speaking. There was no debate on the motion. The resolution was CARRIED.

Resolution 03 Space for Not-For-Profit Organizations Moved by Colleen Burton-Ochocki (Edmonton Community Services), seconded by John Skone (Edmonton Community Services). BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta advocate to the Ministry of Children and Youth Services, the Ministry of Culture and Community Spirit, the Ministry of Seniors and Community Supports, the Ministry of Education, and other relevant Ministries, to develop a long term strategy to address the space needs of not-for-profit organizations throughout Alberta. Colleen Burton-Ochocki spoke to the resolution. John Skone spoke to the resolution. On question from the floor, the mover advised the resolution would apply only to FCSS programs and their funded agencies. There was no debate on the motion. The resolution was CARRIED.

Resolution 04 Funding for Homemaker/Home Help Program Moved by Tove Steckham-Jones (Yellowhead County FCSS), seconded by Tracey Ould (Yellowhead County FCSS). BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) advocate to Alberta Health and Wellness, and Alberta Seniors and Community Supports, to reinstate and fully fund a Homemaker/Home Help Program. Tove Steckham-Jones spoke to the resolution. Marsh Hoke (Yellowhead County FCSS) spoke in favour of the resolution. On question from the floor, the mover advised that either more funding should be provided to FCSS to provide the services

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or the services should be moved out of the FCSS mandate and be the responsibility of other appropriate ministries. Don Gourley (Green View FCSS) spoke against the resolution. Scott Cameron (Red Deer & District FCSS) spoke against the resolution. Debbie Charest (Yellowhead County FCSS) spoke in favour of the resolution. There was no further debate on the motion. The resolution was CARRIED.

12. ELECTIONS

Hamish Kerfoot, Chair of the Elections Committee, reviewed the Rules of Electing the President and Vice President, as outlined in the FCSSAA Bylaws. There were no questions from the floor. a. Election of President

Hamish Kerfoot called for nominations for the position of President. Gawney Hinkley (Ponoka FCSS) nominated Mary Ann Eckstrom. Roy Ulmer (Barrhead & District FCSS) seconded the nomination. Mary Ann accepted the nomination. Hamish called three times for further nominations; there were none. Moved by Lesley Vandemark (Green View FCSS), seconded by Alison Gerrits (Banff FCSS), that nominations cease. CARRIED. Mary Ann Eckstrom was acclaimed as President of the FCSS Association for 2008-09.

b. Election of Vice-President Hamish Kerfoot called for nominations for the position of Vice President. Gunnar Albrecht (Flagstaff FCS) nominated Myron Zajic. Jeff Newland (Wainwright & District FCS) seconded the nomination. Myron Zajic accepted the nomination. Hamish called three times for further nominations; there were none. Moved by Lesley Vandemark (Green View FCSS), seconded by Phyllis Collins (Elizabeth Métis Settlement FCSS), that the nominations cease. CARRIED. Myron Zajic was acclaimed as Vice President of the FCSSAA for 2008-09.

13. INTRODUCTION OF 2008-09 FCSSAA BOARD Mary Ann Eckstrom introduced regional representatives Gunnar Albrecht (East Central Region), Gina Armstrong (West Central Region), Jeff Carlson (South Region), Joe Ceci (Calgary-Bow River Region), Irene Heath (Edmonton-Evergreen Region), Marsh Hoke (Yellowhead Region), Hamish Kerfoot (Calgary-Bow River Region), John Skone (Edmonton-Evergreen Region), Heather Stromquist (Northeast Region), Lesley Vandemark (Northwest Region), and Directors’ Network representatives Phyllis Collins, Randy Ell, Penny Fox and Donelda Laing.

14. ADJOURNMENT President Mary Ann Eckstrom declared the 2008 Annual General Meeting adjourned at 4:30 p.m.

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RREEPPOORRTT OONN 22000088 RREESSOOLLUUTTIIOONNSS Four regular resolutions, and one special resolution to amend the FCSSAA bylaws, were received by the FCSSAA Resolutions Committee for consideration and all were forwarded to the 2008 AGM for debate. All resolutions were approved by voting delegates. At its January 2009 meeting, the FCSSAA Board developed strategies for follow-up action. The resolutions, and the intentions of the Board to address them, were forwarded to the relevant Ministers. Three of the four resolutions requested the Board to advocate on topics requiring cross-ministry conversations and dealing with a variety of related legislation and protocols. With difficult financial and programming decisions facing the provincial government during challenging economic times, we recognize that pressing for discussions about new cross-ministry work may not be timely. A summary of the resolutions was also forwarded to Minister Tarchuk, for her information. In her response, the Minister reiterated her commitment to FCSS and her appreciation of the advocacy efforts of the FCSSAA to build stronger families and communities in the province. Following are the resolutions approved at the 2008 AGM and a summary of actions taken by the FCSSAA Board to address them. Special Resolution to Amend FCSS Association Bylaws BE IT RESOLVED THAT Article 2.3 be changed by deleting the words for the calendar year for which the annual fee has been paid and adding the words from September 1 to August 31; and by deleting the words on April 1st in any calendar year and adding the words November 1st in any year; and by deleting the word calendar and adding the word membership, so that the Article reads in its entirety: “Membership and Associate Membership in the Association is from September 1 to August 31. All rights of membership end on November 1st

In April, a presentation was developed in collaboration with the City of Calgary. The request to government in that presentation was to increase FCSS grant funding by $25 million over the 2

in any year unless the annual fees for that membership year have been paid”. The amended FCSSAA Bylaws, incorporating the new membership year, was forwarded to Alberta Registries and is now on file. RESOLUTION 2008-01: Advocacy Strategy to Increase FCSS Funding by the Ministry of Children and Youth Services Submitted by City of Calgary FCSS BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta Board be requested to develop and implement an advocacy strategy in 2009 to increase the FCSS Program funding level to $100 million per year by 2010. FURTHER BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta Board report on the strategy and its outcomes at the AGM in 2009. The Board determined that a presentation would be developed and distributed to FCSS Programs. It was hoped that local Program representatives would make the presentation to as many MLAs as possible, in their constituencies.

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year period of 2010 and 2011. However, feedback from several FCSS Programs indicated they were not comfortable advocating for a $25 million increase in light of uncertain economic times and cutbacks at both the provincial and municipal levels. In September, the funding advocacy presentation was revised. The messaging acknowledges that government is facing tough times; that FCSS understands the situation and hopes the provincial FCSS grant allocation won’t be cutback in 2010; and that FCSS hopes the provincial grant will be increased to $100 million when times are better. In early November, the “FCSS Sustainability Initiative” presentation was forwarded to all FCSS Programs, requesting them to meet with their respective MLA(s). The FCSSAA Board has asked for feedback from the presentations to ascertain where FCSS is not fully understood or supported, and therefore, where advocacy efforts may need to be enhanced. RESOLUTION 2008-02: The Role of FCSS in Disaster Social Services Submitted by Camrose & District Support Services BE IT RESOLVED THAT the FCSSAA Board requests the support of Alberta Children and Youth Services to work with municipalities, Alberta Municipal Affairs, and the Alberta Emergency Management Agency to:

1. Clarify FCSS involvement in local DSS planning and management according to FCSS legislation; gather examples of municipal DSS policy and practice to demonstrate options for FCSS roles and responsibilities in local DSS planning and management; and distribute this information to all FCSS programs.

2. Request that the Alberta Emergency Management Agency distribute to all FCSS programs, a comprehensive resource package, including Emergency Management and Disaster Social Services information and planning templates, and provide training opportunities to support FCSS in its DSS role.

In the spring, a Board representative met with the Camrose FCSS Director and Tim Moorhouse to develop next steps to address the resolution. Based on their recommendations, it was concluded that a survey would be conducted with FCSS Program Directors to determine how much and in what ways the involvement of FCSS staff in local DSS impacts FCSS offices. This research will provide the background and data needed to discuss the resolution with the Ministries. The survey was distributed to FCSS Directors in September, from the Ministry. RESOLUTION 2008-03: Space for Not-for-Profit Organizations Submitted by City of Edmonton Community Services BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta advocate to the Ministry of Children and Youth Services, the Ministry of Culture and Community Spirit, the Ministry of Seniors and Community Supports, the Ministry of Education, and other relevant Ministries, to develop a long term strategy to address the space needs of not-for-profit organizations throughout Alberta. In collaboration with Edmonton Community Services, a survey was developed to determine the extent and degree of space needs for not-for-profit organizations across the province. The survey was distributed to FCSS Programs in June, asking them to forward it to not-for-profit organizations in their communities. Results of the survey were grouped by FCSS Region.

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Due to the low response rate and because only FCSS Programs and their funded agencies were surveyed, it is difficult to garner an overall picture of space needs provincially. According to results of the survey, although space needs is not a significant challenge province-wide, respondents overall indicated they would like more space, if affordable, and would be interested in sharing space with other not-for-profit organizations in their communities. As to be expected, the definition of space needs differs across the province and space needs are varied. For example, 100% of respondents in one region reported high financial pressure related to space needs, while 70-75% of respondents in other regions report average or no financial pressure. The survey results will be forwarded to Edmonton Community Services to determine next steps for further analysis of the results and to develop a strategy to advocate to government. The FCSSAA will work with Edmonton Community Services in its advocacy efforts. The summary of results for each region will be forwarded to FCSS Programs in the respective regions. The survey results will also be forwarded to the Alberta Non-Profit Voluntary Sector Council. RESOLUTION 2008-04: Funding for Homemaker/Home Help Program Submitted by Yellowhead County, Edson and Hinton FCSS Boards BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) advocate to Alberta Health and Wellness, and Alberta Seniors and Community Supports, to reinstate and fully fund a Homemaker/Home Help Program. To gather information about programs and funding available for home support services, the Board met with representatives of the Alberta Home Care and Support Association. The meeting was very informative and assisted the Board in determining how to approach the Ministries about re-instating a home support program. For several reasons, the Board was not able to meet with Ministers or Assistant Deputy Ministers. Through conversations with senior Directors in the Ministries, it was recognized that the reinstatement of a home support program is likely not a consideration of government. In writing to the Ministers of Health and Wellness, and Seniors and Community Supports, the Board requested that FCSS be specifically invited to participate in consultations to implement the “Continuing Care Strategy: Aging in the Right Place”. FCSS has a wealth of experience regarding the provision of home support services for seniors and that expertise should be drawn upon. In their responses, both Ministers indicated that FCSS will be invited to participate. In closing, I would like to thank FCSS Boards and municipalities that submitted resolutions in 2008. As always, the resolutions were thought provoking and did a tremendous job of raising awareness of issues that impact not only FCSS, but all Albertans. It’s critical that your FCSSAA Board hears from its members to be informed of issues and challenges to advocate on your behalf. The resolution process is an important and valuable method for providing direction to the FCSSAA Board. Respectfully submitted, Hamish Kerfoot, Chair FCSSAA Resolutions Committee

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CCOOMMMMUUNNIICCAATTIIOONN AANNDD MMAARRKKEETTIINNGG CCOOMMMMIITTTTEEEE RREEPPOORRTT The Communication and Marketing Committee had another successful year of producing high quality products to raise awareness of FCSS and building a strong network of communication between FCSS Programs. We are pleased to present our FCSS Achievement Awards again in 2009, and celebrating the good work FCSS Programs do in the community through our "Power of Prevention" calendar and annual Storybook that promote and celebrate the achievements and successes of FCSS. The Communication and Marketing Committee defines its communication responsibilities as “internal” consistent information sharing and networking among the FCSSAA Board, local FCSS Programs, municipal and Métis settlement Councils, and Alberta Children and Youth Services. It defines its marketing role as “external” promotion and raising awareness of FCSS to regional service providers/government bodies, provincial agencies and authorities, and the public. FCSSAA Website The year began with the launch of our redesigned website! The website provides a vehicle for promoting the FCSS Association and its activities, raising awareness of what FCSS is and does, and sharing resources and information among FCSS Programs across the province. The FCSSAA website was redesigned to freshen it up with our new logo and colour scheme, and to make it more user friendly. Our very own Marg Clark, from Sturgeon County FCSS, worked with the Communication and Marketing Committee to redesign the website and continues to be our “website manager”, updating information and maintaining the overall functioning. FCSS Achievement Awards In 2009, the 4th year of our Achievement Awards program, we are pleased to present nine very well deserved Awards of Merit to FCSS colleagues. The Awards will be presented right after our conference banquet. FCSS Power of Prevention Calendar This year we had 64 photos submitted for the photo contest for our 2010 Power of Prevention calendar and it was a very tough decision for the Committee to select just 12 photos! The photos chosen depict the diversity of FCSS programming across the province and the tremendous work being done in FCSS communities. Thank you to all who submitted photos and congratulations to the winners! We look forward to receiving equally excellent photos next year! Be sure to view the 12 photos that will be in the 2010 Power of Prevention calendar displayed at the conference. FCSS Storybook This year’s Storybook reflects the theme of youth mentoring and shares heart-warming stories of how mentors connect with at risk children and youth to build stronger, safer communities. Our theme this year coincides with the launch of the Alberta Mentoring Partnership. FCSSAA is proud to be a member of this provincial team dedicated to supporting local mentoring services so that every child at risk who needs a mentor has access to a mentor. Thank you to everyone who shared their great stories of mentoring! The Storybook will be distributed in December, along with the 2010 calendar.

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I would like to thank the members of the FCSSAA Communication and Marketing Committee (Marsh Hoke and Heather Stromquist) for their hard work, ideas and commitment to achieving the goals we set this year. Thanks for a great year everybody! Respectfully submitted, Phyllis Collins, Chair Communications and Marketing Committee

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22000099 FFCCSSSSAAAA CCOONNFFEERREENNCCEE CCOOMMMMIITTTTEEEE RREEPPOORRTT

In 2009, an FCSSAA Conference Committee was established. The Committee is charged with overseeing the planning, delivery and evaluation of the annual FCSSAA Conference, according to the Annual Conference Guidelines established by the FCSSAA, experience from previous years’ conferences, and delegates’ evaluations from the previous year’s conference. The Conference Committee consists of five members. The Chair is an FCSSAA Board member from the co-hosting FCSSAA Region. Two members are representatives chosen by the co-hosting Region. The remaining two are FCSSAA Board members, one of whom is a representative from the Directors’ Network. The Committee has met seven times, mostly by conference call. The overwhelming bulk of the work of planning the conference has been done by FCSSAA staff. The role of the Committee has been primarily advisory. Planning for this year’s conference has been significantly challenged by lack of funds. Grants to fund conferences are essentially non-existent, and fundraising has not been fruitful. Successful cost containment efforts by FCSSAA staff have resulted in a currently projected budget of around $140,000 (about 75% of the 2008 conference expenditures). Much of the cost is inherent in the venue, which has significant implications for future conference planning. In spite of the fiscal challenges faced by the conference planners, we are confident that this year’s conference will be appreciated by the attendees. We have a good range of excellent speakers and sessions, as well as opportunity to network with FCSS colleagues from around the province. The venue works well for attendees, and the registration process has been improved. Program reductions necessitated by fiscal restraint have been minimal. We anticipate favourable evaluations from conference attendees. The work of the Conference Committee has gone very well. Committee members have worked extremely well together as a team, and we have been very appreciative of the great support and hard work of the FCSSAA staff. The current approach of organizing the conference centrally and holding the conference at the central location of Edmonton is completely logical and works very well. Relieving FCSS regional program staff of the burden of organizing the conference is much appreciated. At the same time, we have not found the role of co-hosting region to be either meaningful or efficient. For co-hosting to be truly meaningful to a region, the conference needs to be held in that region. As we are and should be planning and holding the conference centrally, the concept of co-hosting no longer fits well with our practice. Therefore, the 2009 Conference Committee would recommend removing the words co-hosting from the conference committee terms of reference. Our recommendation is that the conference committee be seen and thought of as another committee of the FCSSAA Board. If broader membership in the committee is desired, a few FCSS Directors from across the province could be solicited as volunteers on that Committee to get a better sense of the needs of Directors. Respectfully submitted, Marshall Hoke, Chair 2009 FCSSAA Conference Committee

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FFCCSSSS//PPLLCC EEDDUUCCAATTIIOONN BBUURRSSAARRYY RREEPPOORRTT In 2007, Alberta Children and Youth Services provided a $1 million grant to the FCSS Association to establish an FCSS/PLC (Parent Link Centres) education bursary program. Bursaries are intended to support the professional development of leaders and aspiring leaders of FCSS Programs and PLCs and are available up to a maximum of $10,000 per person. The FCSS/PLC Education Bursary is one of four created by the Alberta government to offer financial support to senior staff who want to continue their education and enhance their leadership skills. The FCSSAA, the Alberta Association of Services for Children and Families (AASCF), the Alberta Council of Women’s Shelters (ACWS) and the Alberta Child Care Network administer the four bursaries. Members of the FCSS/PLC Education Bursary Committee Roxanne Perron (FCSS Program representative), Shirley Jolly (Former Chair, PLC Advisory Committee), Joyce Mellott (Senior Manager, FCSS Unit, ACYS) and Sharlyn White (Executive Director, FCSSAA). The goals of the bursary program are to:

• increase leadership capacity within FCSS and PLCs through formal education and training;

• address barriers to accessing formal courses of study especially where educational opportunities are not easily accessible;

• support and encourage leadership succession planning in FCSS Programs and PLCs; • assist Program Directors who have demonstrated a high level of ability in the workplace

and wish to further their education or training. With these goals in mind, the Committee received the first round of applications in November 2007. We are very pleased to announce that since November 2007, 22 applications from FCSS Programs and 7 applications from Parent Link Centres have been approved. Bursaries have ranged from $600 to $10,000. Recipients have enrolled in a variety of studies and training courses, from Executive Leadership and Management degrees to Social Work diplomas and Leadership Training. It is fantastic to see such a broad range of further education being accessed by part-time students! We believe the educational development of all bursary recipients will not only increase their skills in developing, managing and administering FCSS and PLC programs, but will benefit the provision of preventive social services throughout the province. The FCSS Association is extremely pleased to have the opportunity to support further education opportunities for FCSS and PLC Directors and their successors. We sincerely thank the Ministry of Children and Youth Services for funding this initiative. The bursary will enhance and improve the abilities of programs to adapt to and accommodate our ever changing communities in an effective and knowledgeable manner. Respectfully submitted, Shirley Jolly FCSS/PLC Education Bursary Committee

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FFCCSSSS PPRROOGGRRAAMM AADDVVIISSOORRYY TTEEAAMM The FCSS Program Advisory Team (PAT) is a joint management committee established in 1999, in response to one of the recommendations that came out of the redesign of the provincial FCSS Program in 1998. The recommendation acknowledged the value and importance of the positive working relationship between municipal and Métis settlement FCSS representatives, the FCSSAA and the Province. In the past, the Province used ad-hoc or informal processes to gather input from municipal FCSS programs to guide program policy decisions that affected FCSS. The establishment of a Program Advisory Team was seen to provide a more consistent, formalized vehicle for issues, ideas and initiatives to be discussed. The PAT’s Terms of Reference were created through an extensive consultation with FCSS programs and provincial representatives. The intent of the PAT is to focus on provincial FCSS program goals, policy and procedures, to help the FCSS Program to be as effective as possible. The PAT reviews program delivery issues and concerns from FCSS Programs and the Province (through the Ministry of Children and Youth Services), and provides advice on how to consider the issues within the context of the FCSS Act and Regulation. The PAT is not a decision making body but rather provides advice to local programs and/or the Province. The PAT also acts as a steering committee for joint FCSS/ government projects that work to support and strengthen FCSS. The PAT is not intended to duplicate or interfere with the relationship between the Province and individual municipalities and Métis settlements, as spelled out in the FCSS Act and Regulation.

How FCSS Bodies Relate

FCSS programs have two primary sources of information, plus communication with all three bodies.

FCSS Programs

FCSS Program Advisory

Team

Alberta Children and

Youth Services

Community Partnerships

Director & Staff

FCSS Association of Alberta

FCSSAA Resource Bank

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When the PAT was established, it was felt that the FCSSAA was the appropriate body to represent local FCSS programs. Over 95% of the FCSS programs in Alberta are members of the FCSSAA, and its mandate is built on direction from the membership. The PAT is composed of the Executive of the FCSSAA, the provincial Director responsible for FCSS, FCSS provincial Program Officers, the FCSSAA Executive Director, a Métis settlements FCSS representative, and the Chair of the Directors’ Network. The PAT is co-chaired by the FCSSAA President and the provincial FCSS Director. Provincial staff are accountable to the Assistant Deputy Minister responsible for FCSS, and FCSSAA representatives are accountable to the Association Board and member programs. Examples of issues and initiatives the PAT has discussed and advised on, include:

development of the provincial FCSS Annual Report database and Annual Overview development of the provincial Program Advice Inventory Listing participation in the Ministry’s annual business planning process development of processes for FCSS Program Reviews FCSS role in the Alberta Response Model program eligibility questions regarding transportation, housing, community based justice

programs, home support, etc. FCSS Funding Model Review/Funding Increase Initiative investigation and consultation regarding the ability of FCSS programs to retain committed,

unexpended funding at year end FCSS: Making A Difference Outcome Evaluation System “FCSS and Justice” Working Together Paper review of the FCSS Regulation FCSS Growth Strategy FCSS Professional Development Training Projects FCSS/PLC Education Bursary Program rural issues strategies

For the PAT to be most effective, we need to hear about any issues, concerns or suggestions you may have that affect program delivery. Please don’t hesitate to forward items for discussion to Mary Ann Eckstrom or Tim Moorhouse. Mary Ann Eckstrom, President Tim Moorhouse, Director FCSS Association Community Partnerships Branch #106, 8944 - 182 Street Alberta Children and Youth Services Edmonton, AB 10th Floor, Sterling Place T5T 2E3 9940 - 106 Street meckstrom@countygp.ab.ca Edmonton, AB T5K 2N2 tim.moorhouse@gov.ab.ca

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SSTTRRAATTEEGGIICC PPLLAANN AACCCCOOMMPPLLIISSHHMMEENNTTSS IINN 22000099 The annual work of the FCSSAA Board is guided by two documents. One is the Three Year Strategic Plan, which outlines what the Board will do to ensure that the objectives of the FCSSAA, as set out in the Constitution, are met. The Strategic Plan includes general strategies to promote and strengthen FCSS; to support FCSS Programs; and to address challenges and opportunities that impact FCSS at the policy and delivery level. The second document is the annual Business Plan, which outlines how the Board will accomplish strategies from the Three Year Strategic Plan. Specific activities and initiatives for the upcoming year are developed and prioritized in the Business Plan - this becomes the annual work plan for the Board and its Committees. The Objectives of the FCSS Association, as stated in its Constitution, are: 1. To strengthen and maintain a structured system of networking and sharing of information

and expertise amongst communities, boards and staffs. 2. To investigate and pursue common issues and concerns affecting municipal preventive

social programs and of the Boards and other groups duly appointed by a Local Authority to administer such programs.

3. To advocate on behalf of local communities and programs to the general public, municipal

governments, regional service/governance bodies, provincial agencies and authorities, and national agencies and authorities.

4. To provide orientation and education to individuals, communities, Boards and staff via

conferences, training events, newsletters. 5. To provide assistance regarding concerns or issues of a local or regional nature where

possible and when specifically requested to individual FCSS Boards or other groups duly appointed by Local Authorities to provide preventive social programs.

6. To develop critical tools to assist communities and programs to meet local mandates and

needs. The Board also maintains an organizational objective of ensuring sound operations for the long term viability of the organization to continue meeting the expectations and direction of the membership. In 2009, the FCSSAA Board with support and input from members and other stakeholders, achieved the objectives of the 2009-2012 Three Year Strategic Plan through the following activities and initiatives. Core Activity 1: Sharing of Information, Knowledge and Expertise FCSSAA Website The FCSSAA website (www.fcssaa.ab.ca) is a vehicle for promoting the FCSSAA and its activities, raising awareness of what FCSS is and does, and sharing resources and information among FCSS Programs across the province. The website contains resource materials, news

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and events, information about FCSS Programs, and links to other resource sites. In 2009, the newly designed website was introduced. It was redesigned with the new FCSS logo and colour scheme, and made more user friendly. Information Sharing Local, regional and provincial information was shared with all FCSS Programs and Associate members of the FCSSAA via e-mail and mail outs. Examples of this include “requests for information” from FCSS Programs that are broadcast to all FCSS programs. Information about provincial initiatives and activities, and updates on FCSSAA Board activities are shared on an ongoing basis. Regional representatives communicated with FCSS programs in their respective regions by sharing Association board meeting highlights and reporting at spring and fall regional meetings. Skill Development for FCSS Directors and Staff A workshop and manual on “How to Advocate” was developed in 2009. Six FCSS Directors met in March to review the draft manual, and a practice workshop was held in September, hosted by St. Albert FCSS. The group will meet over the winter to determine a plan to pilot the workshop with FCSS Directors, and then deliver the workshop to FCSS staff throughout the province. The creation of workbooks from the “Working in Community” professional development training series was delayed in 2009. That work is now proceeding; it is anticipated the workbooks will be ready for distribution in January 2010. FCSSAA Resource Bank The Resource Bank continues to be a significant support to FCSS Program Directors and Board members throughout the province. The FCSSAA Executive Director and Project Coordinator provide support to local program through:

consultation with FCSS Program Directors and Advisory Boards around program planning, development and management, strategic planning, needs assessments;

provision of information as requested by FCSS Programs and other government and community agencies; and

updating and distributing reference materials and resources. FCSSAA Power of Prevention Conference In 2009, planning the FCSSAA annual conference was transitioned from regional hosting to a Conference Committee of the FCSSAA Board. The Committee is comprised of FCSSAA Board members and representatives from a ‘co-hosting’ region. FCSSAA staff and an Event Coordinator supported the Conference Committee and a Terms of Reference was established to reflect the new centralized planning. FCSS/PLC Education Bursary The FCSSAA continues to administer the FCSS/PLC (Parent Link Centres) Education Bursary, which was established in November 2007. In 2009, 10 bursaries were awarded, bringing the total to 29 bursaries awarded since the initiative began. Core Activity 2: Advocacy Support and Promotion FCSSAA Advocacy The FCSSAA distributes material on issues that impact FCSS and shares information on all advocacy done by the Board on behalf of FCSS Programs. In 2009, a questionnaire was

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distributed to FCSS Programs to determine how the economic downturn and funding cutbacks are affecting them, their funded agencies and their communities. Increased demand on food bank, supportive counselling, income supports and affordable housing were reported. Additionally, FCSS Programs indicated they will not be able to sustain higher service pressures at current funding levels reflected in longer work hours, higher stress and burnout. The survey results were shared with FCSS Programs and the Alberta Non-Profit Voluntary Sector (ANVSI) Council. It is also important information for advocating to increase provincial FCSS funding and for developing the FCSS Growth Strategy. In 2009, the FCSSAA Board participated in two province-wide initiatives working to address the funding and staffing crisis in the human services sector: the Non-profit and Voluntary Sector Workforce Council, and the Community Human Services Sector Network. Through the resolutions process, the Association Board advocates on topics approved each year by the membership. In 2009, the Board responded to resolutions to advocate for increasing FCSS funding, to clarify the role of FCSS in Disaster Social Services, to advocate for space needs of non-profit organizations, and to advocate for funding for homemaker/home help programs. FCSS Growth Strategy The FCSSAA Board resumed work on the FCSS Growth Strategy. The Growth Strategy has an education and awareness component to promote FCSS, and an advocacy component aimed as sustaining and strengthening FCSS services and funding, provincially and locally. A preliminary action plan with phases, timelines and estimated budget was developed. However, the Board agreed not to move forward on the plan immediately, due to the uncertain economic times. Working with Provincial Government and Non-Government Organizations The Association Board is participating in the Alberta Mentoring Partnership (AMP). This partnership between the Alberta government, community agencies and youth will give Alberta’s young people new opportunities to benefit from positive role models. The FCSSAA is represented on the Leadership Team that oversees the development and implementation of several strategies, as well as participating on various working groups. The Board worked with the Ministry to ensure that FCSS was identified as a key stakeholder group in the Ministry’s business planning process. In 2009, facilitated sessions were held at FCSS spring regional meetings to gather input to the Ministry’s 2010-2013 Business Plan. The Board Executive met with AUMA Building Communities Committee in March to discuss areas of common interest and possible joint actions on issues and challenges. Additionally, they received presentations on the AUMA’s Municipal Sustainability Planning Initiative and the Alberta Home Care and Support Association. FCSS Storybook and Power of Prevention Calendar The 2009 FCSS Storybook and the 2010 FCSS Power of Prevention calendar were produced and distributed to all FCSS programs, MLAs, and other allied stakeholders. Core Activity 3: Strategic Planning and Awareness FCSS Program Advisory Team The Program Advisory Team (PAT) met during the year to address issues that impact FCSS, including funding eligibility questions.

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Partnerships The FCSSAA assisted with inviting FCSS Program representatives in the Edmonton-Evergreen region to attend consultation planning meetings held by the Capital Region Board. An FCSSAA Board continues to participate with the Inter City Forum on Social Policy (ICSFP) meetings. Core Activity 4: Ensuring the Long Term Viability of the FCSSAA Association and Board Operations The Board develops a Three Year Strategic Plan, using a logic model format with measurable strategies and outcomes. For four years, the Board has surveyed the Association membership to gather information on how well Strategic Plan objectives were met and how well the work of the Association supports boards and staff at the local level. The next survey will be conducted in 2010. In 2009, the Strategic Plan format and outcomes were reviewed; in 2010 the Strategic Plan and annual Business Plan will be significantly revised. A new Office Administrator was hired in September. Judy Macknee brings many years of experience to the FCSSAA staff team. Board Evaluation The Board conducted its second self-evaluation and will continue the process in upcoming years. Respectfully submitted, Donelda Laing, Chair Strategic Planning Committee

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FFCCSSSSAAAA SSTTRRAATTEEGGIICC PPLLAANN 22001100 -- 22001133

SShhaappiinngg FFCCSSSS bbyy cchhooiiccee…… nnoott bbyy cchhaannccee PURPOSE AND SCOPE OF THE STRATEGIC PLAN The Family and Community Support Services Association of Alberta (FCSSAA) is a provincial organization comprised of local FCSS Programs that work together to: share information; address issues that impact programs, families and communities; and ensure that the value of FCSS resources and the FCSS “way of working” is well understood by all levels of government. 198 out of 205 FCSS Programs in Alberta are members of the FCSSAA. The FCSSAA serves as a vital link between its member municipalities and Métis settlements, and the provincial government. As such, it is important that the Association Board clearly identifies its priorities; sets strategic direction to address those priorities; and communicates effectively with members, community leaders, government officials and allied stakeholders. As social and economic issues become more complex, communities experience additional strain as the need for preventive social services increases. As a result, FCSS staff, boards and program volunteers are seeking to enhance their knowledge and skills in program development, governance, management and evaluation. Opportunities increase to partner with government departments and agencies, and other allied stakeholders, to solve problems and build capacity within communities. As FCSS Programs work to help communities identify and address social issues, they seek to build their expertise in community development and capacity building. With its tremendous growth in recent years and its solid profile at the local, regional and provincial levels, the FCSSAA is in a stronger position than ever before for further growth and development, based on clearly defined priorities. The FCSSAA Three Year Strategic Plan, developed by the FCSSAA Board, builds on continuous feedback and direction from members. The Strategic Plan provides a foundation for future planning, the context for the Board’s annual financial planning process, and a mechanism for performance reporting, based on outcome measures. OUR HISTORY The FCSS Association was incorporated in 1977, as the Preventive Social Services Association of Alberta. In 1981, when the provincial Preventive Social Services Program was changed to Family and Community Support Services under a new FCSS Act, the PSS Association changed its name to the FCSS Association. The FCSSAA receives its operating income from membership fees and an annual grant from Alberta Children and Youth Services. From time to time, the FCSSAA receives funding from the Ministry to develop projects in response to member needs. THE FCSSAA BOARD A 17 member Board of Directors oversees the operations of the FCSSAA:

• President and Vice-President, elected at the Annual General Meeting (AGM) held every November

• 10 Regional Representatives - 1 from each of the 8 FCSS regions (Calgary-Bow River and Edmonton-Evergreen have 2 representatives each), appointed or elected by member programs at regional meetings, prior to the AGM

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• 5 representatives from the Directors’ Network, elected at the Directors’ Network business meeting each September

The FCSSAA Executive Committee is comprised of the President, Vice-President, Secretary and Treasurer. The Secretary and Treasurer are elected at the first meeting of the new Board in January each year. The Board receives its mandate from its members, by way of approval of the annual Business Plan and through the resolutions process at the AGM. Approved resolutions direct the Board to take action on issues raised. Additionally, the Board frequently consults with member programs on issues and concerns, and plans for special projects. The role of the FCSSAA Board is:

• to listen to its members • to identify common concerns and issues related to FCSS • to communicate those issues to other members and to the provincial government, along

with proposed solutions • to support communities by developing tools which will meet local needs and mandates

To govern the Association, the Board maintains the following Standing Committees: • Executive • Strategic Planning/Business Planning • Communication and Marketing • Conference Committee • Conference Subsidy • Human Resources • Resolutions and Advocacy

Ad-hoc committees are established as needed, to address specific issues, initiate special projects, and work with allied stakeholders. The FCSSAA office is located in Edmonton, with a reference library, known as the Resource Bank. The FCSSAA employs an Executive Director, a Project Coordinator and an Office Administrator. The FCSSAA is a partner with Children and Youth Services in the FCSS Program Advisory Team. The PAT is a joint management committee established in 1999 in response to one of the recommendations of the FCSS Program redesign. The recommendation acknowledged the value and importance of the positive working relationship between municipal and Métis settlements, the FCSSAA, and the Province. FCSSAA representatives on the PAT are the Executive Committee and the Executive Director. Children and Youth Services representatives on the PAT are the provincial Director responsible for FCSS, the Senior Manager and Program Officers. The Co-Chairs of the FCSS Directors' Network and a Métis settlement FCSS representative also sit on the PAT. The PAT is co-chaired by the FCSSAA President and the provincial FCSS Director. Provincial staff are accountable to the Assistant Deputy Minister responsible for FCSS, and FCSSAA representatives are accountable to the Association Board and member programs. The PAT reviews program delivery issues and concerns from FCSS Programs and the Province, and provides advice on how to consider the issues within the context of the FCSS Act

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and Regulation. The PAT also acts as a steering committee for joint FCSS/Ministry projects that work to support and strengthen FCSS. OUR VISION The FCSSAA vision statement is “FCSS is the leader in preventive social support programs in Alberta”. OUR MISSION The FCSSAA mission statement is “The FCSSAA unites and strengthens the FCSS community by representation and advocacy on behalf of member boards”. OUR VALUES AND GUIDING PRINCIPLES The FCSSAA is a partnership of FCSS programs in Alberta who share the following philosophy:

• Prevention is the best means of optimizing individual and community development. • Voluntarism is a critical factor in creating and nurturing healthy and productive

communities. • Mutual support, cooperation and open communication are vital to local communities. • Research and analysis of social concerns requires collaboration. • Service needs, priorities and delivery mechanisms are best determined at the local level.

OUR OBJECTIVES The objectives of the FCSS Association, as written in its Constitution are:

1. To strengthen and maintain a structured system of networking and sharing of information and expertise amongst communities, boards and staff.

2. To investigate and pursue common issues and concerns affecting municipal preventive social programs, and of the boards and other groups duly appointed by a Local Authority to administer such programs.

3. To advocate on behalf of local communities and programs to the general public, municipal governments, regional service/government bodies, provincial agencies and authorities, and national agencies and authorities.

4. To provide orientation and education to individuals, communities, boards and staff via conferences, training events and newsletters.

5. To provide assistance regarding concerns or issues of a local or regional nature where possible, and when specifically requested to individual FCSS boards or other groups duly appointed by Local Authorities to provide preventive social programs.

6. To develop critical tools to assist communities and programs to meet local mandates and needs.

The Board also maintains a governance goal of ensuring sound operation of the FCSS Association to meet the expectations and direction of the membership. THE FCSSAA ENVIRONMENT As with any other organization, the direction of the FCSSAA is influenced by a number of internal and external factors. This includes the make-up of our membership, municipal concerns and issues relative to preventive social services, and our relationships with allied stakeholders. To achieve our goals and meet the needs of our membership, the FCSSAA has strong working relationships with a variety of partners. The FCSSAA works with local FCSS boards, committees and staff, and municipal and Métis settlement administrators to provide a number of resources and supports, such as:

• clarification of the FCSS mandate and its role in providing preventive social services

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• program support, consultation services • support to the FCSS Directors’ Network • annual conference planning • opportunities for education, professional development, board development • networking opportunities • advocacy support

The FCSSAA has a strong working relationship with Alberta Children and Youth Services. The Board continues to support the Ministry’s interaction with local Programs, municipalities and Métis settlements, and address issues raised by member municipalities and programs, such as:

• administration of FCSS legislation • development of mechanisms for community engagement and development • gathering feedback from FCSS directors, staff, municipal representatives and community

members • supporting Ministry consultation processes • facilitation and implementation of special projects that advance the goals of FCSS and

FCSS legislation • participation on the Program Advisory Team

Ensuring the provision of preventive social services and creating a solid social infrastructure has a strong emphasis in many organizations and agencies serving Alberta’s communities. The FCSSAA strives to establish and strengthen relationships with government and non-government organizations to mutually strengthen our collective voices. Member programs are the foundation of the FCSSAA - their wealth of knowledge, experience, skills, strengths and accomplishments supports the growth of the Association. As we experience growth and change, however, so to does the arena of preventive social services. There are many internal and external challenges and opportunities that impact our growth and change. In planning for the future we must consider the following: OUR STRENGTHS AND ACCOMPLISHMENTS

• recognition of FCSS as the leader in community development and prevention • strong presence in local, regional and provincial arenas, including the non-profit voluntary

sector • our ability to strengthen relationships with provincial and municipal governments within an

environment of political change • branding of a strong provincial FCSS identity • an enthusiastic and expanding membership • effective advocacy support for our members • successful annual conferences with high caliber speakers • AGMs with relevant discussions on current issues • a Board with vision, a desire to get the job done and respond to issues affecting the

FCSSAA membership • increased involvement of Métis settlement FCSS programs in the FCSSAA • our consultative approach with members and allied partners • effective and efficient communication and information sharing • our willingness to explore high-impact socio-economic issues • our good relationship with Minister Tarchuk and the Department of Children and Youth

Services • our capacity to function as a resource to member programs through our Resource Bank • the development of FCSS professional development training opportunities

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• the FCSS/PLC Education Bursary • our financial stability and effective financial reporting/auditing

TRENDS THAT IMPACT OUR FUTURE PLANNING

• inadequacies of the social infrastructure in Alberta • changes in population growth and demographics; growing diversity in the province • changing family dynamics due to migration of work • impacts on families living with low incomes • inadequate funding and increasing demands on service providers; gap between

resources and demand is widening • reduced emphasis on inter-ministerial planning and initiatives • increasing expectations of member programs • volunteer burn out and declining volunteer participation • uncertain economic times

CHALLENGES THAT IMPACT OUR GROWTH AND CHANGE

• increased demand for preventive social services in all communities • strengthening our relationship with provincial and municipal governments within an

environment of political change • undervaluing of prevention vs. intervention and treatment • demonstrating the impact and effectiveness of FCSS preventive social services • maximizing the capacity of FCSS Programs to fulfill their mandates • demands for community services from FCSS that are not really within the FCSS mandate • burn out among FCSS directors and staff due to increasing service demands

OPPORTUNITIES TO INFLUENCE OUR GROWTH AND CHANGE

• the key role of FCSS in communities to build community capacity • strengthening our relationships with allied stakeholders • utilizing our collective voice to influence social change • strong partnerships and collaborative consultation increases opportunities for community

engagement/mobilization • joint initiatives with Children and Youth Services • the consultant/resource services of the Resource Bank • program capacity building through FCSSAA professional development opportunities • capacity for leadership training and education through the FCSS/PLC Education Bursary • participation in the Children and Youth Services business planning process.

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OUR CORE ACTIVITIES Core Activity #1: Sharing of Information, Knowledge and Expertise The FCSSAA will co-host its annual conferences and AGMs with FCSS regions. We will maintain the Resource Bank for use by member Programs and provide support to Program Directors and local FCSS Boards. We will assist in providing a variety of learning opportunities to FCSS Programs and consistently share information and resource materials. We will plan and manage projects to meet the changing needs of our members. Core Activity #2: Advocacy and Awareness The FCSSAA will identify and address priority needs of our members and allied stakeholders. We will communicate the concerns of our members and allied stakeholders to the provincial FCSS Director and the Minister of Children and Youth Services directly and by participating on the FCSS Program Advisory Team. We will participate in stakeholder consultation at the regional and provincial level and we will represent the views and concerns of our members. We will communicate with other government ministries as directed by our members. Core Activity #3: Promotion and Partnerships We will develop strategic plans and business plans to address the needs and concerns of our members and raise the profile of FCSS across the province with all levels of government. We will ensure our communication and marketing plans are effective. We will participate in the Children and Youth Services business planning process. We will consult and partner with allied stakeholders to develop effective mechanisms for community engagement and development. We will facilitate joint initiatives that require solid leadership, ongoing support and consistent representation. We will network with various groups to build positive relationships, clarify the FCSS mandate, and promote the FCSS agenda. Core Activity #4: Ensuring Long Term Viability of the FCSSAA We will ensure the FCSS Association has a solid foundation of members and that the Board is equipped to govern and manage the organization, and represent members as effectively as possible. We will encourage ongoing feedback and input from members and respond to changing needs and external pressures faced by FCSS Programs.

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STRATEGIES, OUTCOMES AND MEASURES FOR 2010 - 2013 Core Activity #1: Sharing of Information, Knowledge and Expertise Objectives: • To provide orientation and education to individuals, communities, boards and staff via conferences, training

events and newsletters. • To strengthen and maintain a structured system of networking and sharing of information and expertise amongst

communities, boards and staffs. • To develop critical tools to assist communities and programs to meet local mandates and needs. Strategies/Activities 1. Support regional representatives’ dialogue with

local programs concerning their needs and expectations of the FCSSAA.

2. Develop and deliver professional development training opportunities for FCSS staff.

3. Oversee and administer the FCSS/PLC Education Bursary

4. Support Directors’ Network to provide opportunities for professional development.

5. Provide support and consultation to FCSS program staff and boards regarding FCSS legislation and programming.

Outcomes • The FCSSAA Board is aware of the issues and

challenges facing local FCSS programs. • The FCSSAA meets the needs and expectations of

member programs. • FCSS Directors increase their skills and knowledge to

provide FCSS programming. • Local FCSS Boards have increased capacity to govern

FCSS programs.

Indicators of Success • Member programs report effective representation by the FCSSAA at the provincial level. • Member programs report they are better equipped to be responsive to community needs. • Members report increased opportunities for communication and networking. • Member programs report they are satisfied with the resources of the FCSSAA Resource Bank. • FCSS directors and staff report improved programming skills. Core Activity #1 aligns with the following FCSS Regulation statements: • Promote efficient and effective use of resources. • Promote and facilitate the development of stronger resilient communities.

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Core Activity #2: Advocacy and Awareness Objectives: • To advocate on behalf of local communities and programs to the general public, municipal governments,

regional service/government bodies, provincial agencies and authorities, and national agencies and authorities. • To provide assistance regarding concerns or issues of a local or regional nature where possible, and when

specifically requested, to individual FCSS boards or other groups duly appointed by local authorities to provide preventive social programs.

Strategies/Activities 1. Communicate with the provincial government to

promote FCSS outcomes and exert a strong presence to ensure the FCSS mandate and role in community is well understood.

2. Support member programs to advocate on provincial FCSS issues at the local level.

3. Lobby and advocate on behalf of member programs.

4. Advocate for and participate in mutually beneficial partnerships and alliances at local, regional and provincial levels.

Outcomes • Improved communication and networking with the

provincial government. • Provincial ministries understand the goals of FCSS

and the value of preventive social services. • Members and allied stakeholders interactively address

common interests and opportunities.

Indicators of Success • Increased awareness and understanding of the role of FCSS in Alberta’s communities. • FCSS is invited to participate in collaborative initiatives at the local, regional and provincial levels. • FCSS programs experience ongoing funding stability. • Member programs indicate an increased level of collaboration with allied stakeholders. Core Activity #2 aligns with the following FCSS Regulation statements: • Promote public participation in planning, delivering and governing the program and services provided under the

program. • Promote and facilitate the involvement of volunteers.

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Core Activity #3: Promotion and Partnerships Objective: • To investigate and pursue common issues and concerns affecting municipal preventive social programs, and of

the boards and other groups duly appointed by a local authority to administer such programs. Strategies/Activities 1. Develop and implement annual marketing and

communication plans to promote FCSSAA/FCSS. 2. Establish new, and strengthen existing partnerships

to build positive relationships. 3. Partner with Children and Youth Services in the

development of the FCSS Growth Strategy 4. Participate in the Ministry business planning

process.

Outcomes • Albertans have an increased awareness of preventive

social services. • FCSS is readily identified in all corners of the province. • FCSS programming is enhanced and strengthened.

Indicators of Success • FCSS programs report they use the promotion and marketing tools provided by the Association. • Increased numbers of Albertans are aware of and support FCSS. • Increase in the number of municipalities that participate in the FCSS Program. Core Activity #3 aligns with the following FCSS Regulation statement: • Promote public participation in planning, delivering and governing the program and services provided under the

program.

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Core Activity #4: Ensuring the Long Term Viability of the FCSSAA Objective: • To ensure sound operation of the FCSS Association Board to meet the expectations and direction of the

membership. Strategies/Activities 1. Promote a positive and productive Board team

environment. 2. Ensure ongoing communication between the

Board, local Programs and Directors’ Network. 3. Regularly assess member satisfaction with

FCSSAA services and representation on behalf of member programs.

4. Manage funded projects effectively. 5. Work with FCSS regions to ensure that

appropriate, committed regional representatives are recruited to sit on the FCSSAA Board.

Outcomes • The Board demonstrates improved communication,

issue identification and project management. • The Board makes effective decisions in a timely,

democratic manner. • The FCSSAA has a sustainable, effective governance

structure. • The Board demonstrates accountability to FCSSAA

members. • FCSSAA demonstrates continuous improvement and

enhanced capacity to fulfill its mandate.

Indicators of Success • Increased attendance at annual conferences and AGM. • 100% of FCSS programs are members of the FCSSAA. • FCSS programs report the Board is supportive and responsive to concerns brought forward by members. • FCSS programs report maintained or increased satisfaction with FCSSAA services and representation. • Member programs feel connected to and supported by the FCSSAA. • Projects initiated by the FCSSAA are successfully achieved. Core Activity #4 aligns with the following FCSS Regulation statements: • Promote efficient and effective use of resources. • Promote public participation in planning, delivering and governing the program and services provided under the

program.

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Family and Community Support Services Association of Alberta

BUDGETSeptember 1, 2009 - August 31, 2010

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2008/2009 2008/2009 2009/2010BUDGET ACTUAL BUDGET

REVENUE SOURCESNew Revenue

Memberships 104,000.00 68,473.00 110,000.00 Resource Bank Grant 140,000.00 160,000.00 160,000.00 FCSS/PLC Bursary Administration 10,000.00 10,000.00 10,000.00 FCSSAA Interest Income 5,000.00 2,826.00 2,500.00

Other RevenueTransfer from Reserve Fund - - 8,300.00 GST Rebate from 2009 Fiscal Year 4,000.00 4,461.00 4,000.00 Brochures, Folders, Note Pads 2,500.00 2,223.00 2,200.00 Prof. Dev. Training Projects Carry Over 24,277.00 24,277.00 - Conference 2008 Allocation from Investments 30,000.00 30,000.00 - Conference Revenue 175,650.00 143,665.00 138,400.00 TOTAL REVENUE SOURCES 495,427.00 445,925.00 435,400.00

Interest from MAD and Bursary Accounts 50,000.00 25,382.00 9,000.00

INVESTMENTS AT YEAR END Aug 31/08 Aug 31/09Investments:

Deferred Revenue to Fiscal Year 2009-10 116,326.00 290,528.00 Interest from Outcome Evaluation Funds 34,223.00 25,382.00

and Education Bursary Principle 16,039.00 Reserve Fund 90,000.00 90,000.00 Grant for Prof. Dev. Training 24,277.00 - FCSS/PLC Education Bursary 986,108.00 916,195.00 FCSS Outcome Evaluation Funds 1,200,000.00 1,200,000.00

2,466,973.00 2,522,105.00

Family and Community Support Services Association of Alberta

BUDGETSeptember 1, 2009 - August 31, 2010

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2008/2009 2008/2009 2009/2010BUDGET ACTUAL BUDGET

EXPENDITURESBOARD

Accommodations 6,800.00 6,461.00 6,400.00 Meals 2,900.00 2,811.00 2,900.00 Travel 27,000.00 24,485.00 25,000.00 Miscellaneous 500.00 137.00 200.00

37,200.00 33,894.00 34,500.00 OPERATING

Audit and Legal 3,600.00 3,600.00 3,700.00 Annual General Meeting 2,500.00 1,729.00 2,400.00 Bank Charges 600.00 671.00 650.00 Communication/Marketing 9,000.00 6,811.00 8,000.00 Conference Expenditures 205,650.00 168,531.00 138,400.00 Conference Subsidies 5,000.00 3,650.00 3,600.00 GST Expense 7,950.00 8,922.00 7,500.00 Insurance 3,000.00 2,669.00 2,800.00 Licences, Fees, Dues 800.00 705.00 600.00 Office Lease 21,000.00 19,414.00 21,000.00 Regional Grant 4,000.00 1,500.00 4,000.00 Web Site Maintenance 1,800.00 2,500.00 1,800.00

264,900.00 220,702.00 194,450.00 RESOURCE BANK

Brochures, Folders, Note Pads 1,500.00 3,329.00 2,000.00 Office Expenses 6,300.00 4,161.00 5,000.00 Photocopying and Printing 2,300.00 1,147.00 1,500.00 Postage and Courier 2,200.00 149.00 1,500.00 Telephone 50.00 11.00 - Wages and Benefits 135,300.00 132,407.00 174,850.00 Accounting Support Contract 2,000.00 838.00 700.00 Staff Recruitment 1,330.00 1,328.00 900.00 Prof. Dvlpt. (ED and staff) 1,400.00 1,002.00 1,000.00 Meals and Accom. (ED and staff) 2,000.00 1,110.00 1,000.00 Travel (ED and staff) 4,000.00 5,429.00 4,000.00

158,380.00 150,911.00 192,450.00 PROJECTS/OTHER

Earned Interest Reserves:Directors' Network Grants 13,200.00 13,200.00 - FCSS Prof. Dev. Projects 24,277.00 24,277.00 14,000.00 Growth Strategy Development - 3,000.00 -

37,477.00 40,477.00 14,000.00

TOTAL EXPENSES 497,957.00 445,984.00 435,400.00

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NNOOTTEESS TTOO 22000099//22001100 BBUUDDGGEETT REVENUE SOURCES Memberships: In 2006, FCSSAA member Programs approved a 50% increase to membership

fees over a 3 year period because fee rates had not increased since 1996. The increase was reached in 2009; in the future, membership fees will increase 5% annually, as approved by the membership.

Resource Bank Grant: The FCSSAA receives an annual grant from Children and Youth

Services to operate the Resource Bank and support the operations of the Association. The grant was increased to $160,000 in 2009; it is anticipated it will remain at $160,000 in 2010.

Brochures, Folders, Note Pads: The Resource Bank stocks FCSS brochures pages, promotion

folders, and sticky-note pads with the FCSS logo, to sell to FCSS programs at cost. GST Rebate: 50% GST rebate on 2008-09 expenditures is received in fiscal year 2009-10. Interest from Outcome Evaluation (MAD) and Education Bursary Accounts: Interest earned on

the investment accounts for the FCSS Outcome Evaluation fund and the FCSS/PLC Education Bursary is retained by the FCSSAA. It is not applied to general operating costs, but is allocated to special projects to support all FCSS Programs.

FCSS/PLC Bursary Administration: $30,000 is allocated from the Education Bursary to the

FCSSAA for administration of the FCSS/PLC Bursary program (Bursary Committee meetings, administrative assistant, photocopy, postage, etc.). The administration fee is allocated at $10,000 per year over 3 years, beginning in 2008.

INVESTMENTS AT YEAR END Investments at year end include: carry over of the 2009 Resource Bank grant which was received in July 2009; carry over of 2010 membership fees received in fiscal year 2009; interest earned on the Outcome Evaluation and Education Bursary savings accounts; and a restricted reserve fund of $90,000. EXPENDITURES Communication and Marketing: Expenses include promotion and marketing; production of the

annual FCSS Storybook and the annual FCSS Calendar; sponsoring the annual Achievement Awards program; and a contribution to maintaining the FCSS webboard. In 2010, the FCSS Orientation Resource Kit will be updated and distributed to FCSS Programs.

Conference Subsidies: Since 1996, a conference subsidy fund has been maintained from

annual conference proceeds to assist smaller, remote FCSSAA member Programs in covering costs to attend annual FCSSAA conferences. Should no proceeds be realized from the annual conference, the FCSSAA Board has committed to ensuring that subsidies are available for a total of $5,000 per year.

Licenses, Fees, Dues: Annual membership fees to provincial and national organizations (e.g.

Canadian Association of Family Resource Programs, Canadian Council on Social

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Development, Vanier Institute for the Family, Volunteer Alberta, PLENA, Alberta Council of Citizens with Disabilities, etc.).

Regional Grant: A grant of $500 is available to FCSSAA regions to assist with the costs of

holding spring regional meetings. Brochures, Folders and Post-it Note Pads: FCSS promotional material is purchased in bulk by

the FCSSAA and sold to local FCSS Programs, at cost. Office Expenses: Includes office supplies, equipment leases, resource materials, and repairs

and maintenance. Wages and Benefits: Includes salaries, benefits and employer source deductions for the

Executive Director, Project Coordinator and Office Administrator. FCSS Professional Development Projects: $14,000 is allocated to supporting implementation of

an Advocacy Training workshop for FCSS Directors and staff in 2010. Expenses include contractor fee, hosting workshops, and supporting FCSS Directors to deliver the workshops.

RREESSOOLLUUTTIIOONNSS SSEESSSSIIOONN

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FFaammiillyy aanndd CCoommmmuunniittyy SSuuppppoorrtt SSeerrvviicceess AAssssoocciiaattiioonn ooff AAllbbeerrttaa

RRUULLEESS OOFF OORRDDEERR FFOORR RREESSOOLLUUTTIIOONNSS SSEESSSSIIOONN 1. All voting delegates must be registered by a designate of the FCSS Association prior to

the opening of the AGM. 2. If an FCSS Board wishes or consents to withdraw its resolution, the Session Chairman will

notify the delegates prior to introducing the resolutions. 3. Resolutions will be debated in the order they appear in the Resolutions Section of the

Annual Report, unless by a 2/3 majority vote of the AGM assembly, it is agreed to discuss a resolution out of order.

4. The Session Chairman will introduce each resolution by number and name of the

sponsoring FCSS Board, and ask a member of the Resolutions Committee to read the resolution to the assembly. He/she will then ask the sponsoring FCSS Board to move and second the resolution.

5. The Session Chairman will then identify the mover and seconder, and invite the mover to

be the first speaker. The Session Chairman will then ask the seconder if he/she wishes to speak to the motion.

6. The mover and seconder may speak to the resolution for a combined total of five (5)

minutes. All other speakers addressing the resolution may speak for a maximum of two (2) minutes.

7. Only authorized delegates may present motions and amendments and vote, but any

Association member in attendance may speak to a question. 8. Persons in attendance at the AGM who are not members of the Association may speak to

a motion by requesting a “special privilege to speak” of the Session Chairman and agreed to by a 2/3 majority vote of the delegates.

9. A speaker should approach the microphone and wait for recognition from the Session

Chairman, announce his/her name, the name of his/her Board, and then proceed. Voting delegates must display their voting cards when presenting a motion or an amendment to a motion.

10. Once no other delegates indicate a desire to speak to the resolution, the mover will be

offered a maximum of two (2) minutes to speak, and in doing so will close debate. 11. The AGM assembly will accept one amendment at a time, and one amendment to the

amendment at a time, during a debate. All amendments must be submitted in writing to the Session Chairman.

12. Friendly amendments will be accepted if consent is granted by the mover. Friendly

amendments must not change or refocus the intent of the resolution.

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13. Any other amendment requires a mover and a seconder, and must be debated and either passed or defeated by the AGM assembly.

14. The Session Chairman, in consultation with the Parliamentarian, will rule as to whether

amendments comply with the intent of the original motion. 15. Special resolutions require a three-quarter (3/4) majority vote. 16. Resolutions requesting legislative amendments require a two-thirds (2/3) majority vote. 17. All other resolutions require a simple majority (50% plus one) vote. 18. Voting will be by show of voting cards, or as designated by the Session Chairman. 19. Where the results of a vote are too close for the Session Chairman to determine, or where

requested by delegates, the Session Chairman will ask for a standing vote. All delegates will be asked to stand at the appropriate time to signify their support or opposition to the question under consideration. Resolutions Committee members will circulate through the assembly to count the results of the vote, and will advise delegates to be seated as their votes are counted.

20. Resolutions that receive the endorsement of the AGM assembly are effective for five (5)

years after their passage, unless later amended or rescinded. 21. "Robert's Rules of Order, Newly Revised", will govern this Association in all cases in which

they are applicable and in which they are not inconsistent with the Rules of Order of the Constitution of this Association.

From the FCSSAA Resolutions Procedures Manual RULES OF RESPECT FOR RESOLUTIONS SESSION Vigorous debates can occur during resolutions sessions. Recent feedback from AGM delegates has indicated that some debates have not always been conducted in an open and respectful, professional manner. Healthy debates require all delegates to be team players. Productive discussion and decision-making are based on each person’s ability to:

• Respect each person’s point of view • Respect the democratic process • Share his/her viewpoint without bowing to peer pressure • Communicate with tact and diplomacy • Accept all opinions without judgement • Agree to disagree, but not be disagreeable • Have a broad view of the outcome of debate, not a self-serving position • Not engage in side-bar conversations that are distracting or disruptive

To ensure that a healthy, open debate on the resolutions to be heard, delegates are encouraged to keep the “rules of respect” above, in mind. If necessary, remarks will be called out of order and the speaker will be asked to sit down. Side-bar conversations that make it difficult for delegates to hear the speaker on the floor or disrupt the flow of debate, will also be called.

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RESOLUTION NO. 2009-01 SUBMITTED BY: Regional Municipality of Wood Buffalo FCSS TOPIC: Need for Provincial Implementation of 211 Information & Referral Services ____________________________________________________________________________ BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) advocate to the Government of Alberta to work in partnership with existing stakeholders toward the provision of sustainable funding support for a comprehensive preventive social service system of 211 information and referral that is inclusive of all Alberta communities. RATIONALE As core providers/supporters/partners in the provision of information and referral services across the province, the FCSSAA membership recognizes that:

• a comprehensive, easy to use system of accessing information is critical to prevention and early intervention strategies;

• such a system provides both economic and human resource efficiencies for human

service organizations and front-line workers; • rural areas have a critical need for good information about services outside of their

geographic area in order to make effective referrals to specialized services not locally available; and

• easily accessible information reduces duplication or redundancy in program delivery and

development initiatives, and increases opportunities for effective collaboration around meeting identified community needs.

The FCSSAA recognizes that with an increasingly transient and diverse population base, a compatible and functional province wide system for information and referral is required to best serve all Alberta citizens, while making the best possible use of existing resources. The FCSSAA recognizes the considerable current investment of community stakeholders across the province toward bringing together existing resources to create a universal, compatible and accessible 211 service in a cost effective manner. The FCSSAA recognizes that the inclusion of rural Albertans in quality access to the Information and Referral stream is a critical challenge requiring a strong and diverse partnership base that must include the provincial government in order to be successfully accomplished.

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RESOLUTION NO. 2009-02 SUBMITTED BY: FCSS Calgary TOPIC: Policy Change on Temporary Foreign Workers (TFW) Program in Alberta ____________________________________________________________________________ BE IT RESOLVED THAT the Family and Community Support Services Association of Alberta (FCSSAA) advocate to the Government of Alberta for three policy changes related to Temporary Foreign Workers (TFW) Program: 1. Expand and make permanent the TFW pilot programi, so that continued services can be

provided to meet the growing needs of TFW in Alberta; 2. Establish a protocol with Service Canada of the Government of Canada to publicize

employers who have applied for a labour market opinion (LMO)ii, to help TFW find re-employment after being laid off; and

3. Establish a pool of funds to support TFW for short-term income needs for those not eligible

for Employment Insuranceiii. RATIONALE By 2012, Alberta’s net demand for labour will totally rely on immigrationiv. TFW have been increasingly exceeding the numbers of Permanent Residents in Alberta since 2007v, creating a new demand for services that were not required previously. The economic downturn has negatively impacted TFW in Alberta, who often turn to existing FCSS resources for support, adding increased demands for FCSS services. Inadequate support to TFW increases the risk of exploitation and social exclusion and, therefore, harms Alberta’s international reputation and threatens future supply of labour in Alberta. The Government of Alberta has recognized the need to support TFW by initiating a pilot program for TFW and establishing TFW Advisory Offices throughout the province. However, further improvement is urgently required to meet the needs of TFW, particularly during the current economic downturn. TFW are newcomers to our community, adding rich cultural and economic value to our social and economic wellbeing. We need to welcome and support them in our community. With the FCSS focus on prevention, we need to advocate for proactive changes of TFW program to close the current gap in services. FCSS Programs also focus on helping vulnerable members of our community become contributing members of society. In this case, TFW need our collective support to advocate for their needs for policy changes. Our ultimate goal is to build strong and supportive communities. The above named changes in policy will help alleviate the pressure experienced by FCSS Programs, particularly municipalities with TFW. Together, we can build our community better for all.

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i The two-year pilot program, implemented in June 2008 by Alberta Employment and Immigration, provided funding to nine immigrant servicing agencies in six cities, including Fort McMurray, Grand Prairie, Edmonton, Red Deer, Calgary and Brooks. These services include orientation, such as taking the bus, banking, grocery shopping and how to dress in cold weather. It also provides referrals for housing, education, legal services, interpretation and job applications. ii Employers interested in hiring TFWs are required to go through a specific process:

• Employers must advertise the job opportunity to Canadians first; • If there are no Canadians or permanent residents available for the job, the employer can recruit a qualified

foreign worker; • The employer can then make an offer of employment to the foreign worker; • The employer then completes the application for a Labour Market Opinion (LMO); • If the Labour Market Opinion is positive, the employer sends a copy to the foreign worker; • The foreign worker then applies for a work permit in their country of residence (outside Canada); • The foreign worker must then prove that he / she meets the job and admission to Canada requirements.

The LMO is specific to each employer for each job, functioning as if it is a license for hiring TFWs.

iii Given the current economic climate and additional permit restrictions placed on TFW, many are not able to quickly find employment under an approved employer. Compounding the issue is the fact that the federal government does not release the names of companies who have positive or neutral LMO’s until several months after they have been issued. This makes it difficult for TFW to find re-employment, unnecessarily increasing the amount of time they spend unemployed. Despite that TFWs regularly contribute to Employment Insurance just like Canadians, they are rarely eligible to receive basic benefits under EI, either because they have not worked for the required number of hours in Canada, or because they are unable to be available for work in Canada. As a result, many are struggling to survive and support their families without any income support. If they are indeed eligible, they wait up to ten weeks to receive a cheque. TFWs are not eligible for government-funded settlement services for Permanent Residents. The newly piloted program for TFW in Alberta has helped, but is not sufficient. iv The Shift in Canadian Immigration Policy and Unheeded Lessons, Salimah Valiani, 2009

Temporary Foreign Workers vs Permanent Residents in Alberta for 2004-2008

10,57212,708

18,565

39,177

16,47519,404

24,18529,43920,716 20,861

05,000

10,00015,00020,00025,00030,00035,00040,000

2004 2005 2006 2007 2008

Increase Per Year

Tota

l Ent

ries

Temporary ForeignWorkers PermanentResidents

v Policy Recommendation Report on Temporary Foreign Workers in Alberta by Immigrant Sector Council of Calgary, 2009